Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
G & G Garage Door logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%86+20.8Value 14%80+11.3Replies to reviews 7%100+7.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

G & G Garage Door

Torrance, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #105Position by Experts Score among all companies we track in this category. of 120 garage door repair services · 4.9★ from 1,963 Google reviews

📞 Call (310) 933-4011Request a call backWebsite ↗

Report card

Percentile vs other garage door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.G & G Garage Door is better than 86% of garage door repair services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.G & G Garage Door is better than 86% of garage door repair services.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.G & G Garage Door is better than —% of garage door repair services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.G & G Garage Door is better than 80% of garage door repair services.A
80
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.G & G Garage Door is better than 100% of garage door repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.G & G Garage Door is better than 100% of garage door repair services.A
100

Reviews for your job

Customers hired G & G Garage Door for 4 kinds of job.

G & G Garage Door for garage door design

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.56
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 64/100.How Job match is calculatedBuilt only from reviews Google tagged “Garage door design”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#49 / 53
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.89%

All 9 Google reviews tagged “Garage door design”

Caloy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Eric the tech is really easy to talk to in-person for consultation and explain everything the process and how the garage door works, very informative. Also thanks to Kimberly for the support and customer service that makes me easily decide to proceed and choose G & G Garage Door. Props to these employees very nice…

Reasonable priceGarage door consultationCustomer supportGarage door design
edward5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★

Thank you for your response. I initially reached out in an effort to resolve the issues we have experienced with our door, which was a significant investment. Unfortunately, my attempts to address these concerns were met with hostility rather than assistance. My goal has always been simple: to work together toward…

OverpricedCustomer supportGeneral repairs & installationGarage door design
D6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent service! Sales and installation were great. Everyone was extremely professional and responsive. Thank you!

Reasonable priceGeneral repairs & installationGarage door design
Mark5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great!

Reasonable priceGarage door consultationCustomer supportGeneral repairs & installation
Jeff6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

It has been an absolute pleasure working with Yvette and team at G&G Garage Door. Excellent advice, prompt responses, exceptional customer service, knowledgeable people that are pleasant and easy to work with. I highly recommend them. Jeff

Reasonable priceGarage door consultationCustomer supportGarage door design
Jane3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Absolutely the best!! I LOVE my new door from G&G and Jonathan, George and John made the installation seamless!! Their work was efficient, clean and timely. After it was painted, they came back to put on the weather stripping and make minor adjustments. So polite and helpful! My home with it’s beautiful new garage door looks wonderful!!

Great priceGarage door consultationCustomer supportGeneral repairs & installation
Phyllis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very professional.. assisted in design… prompt response to calls.. fast professional experience during I stallion. Highly recommend G&G Garage Door.

Great priceGarage door consultationCustomer supportGeneral repairs & installation
Eddie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The Technician was Great!!! Never get rid of him. Great employee. You need more employees just like him. He was quick polite and courteous.

Reasonable priceGarage door consultationCustomer supportGeneral repairs & installation
Debra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jrue was amazing, courteous, professional and very. knowledgeable . He explained everything so I could make the correct decision. Thank you so much

Reasonable priceGarage door design

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 58%Overpriced 5%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & installation209—
Garage door consultation115—
Customer support72—
Garage door design9—

Compare with

On Rails Garage Doors Inc logoOn Rails Garage Doors IncExperts Score 100Torrance · 5.00★G8 Garage Doors logoG8 Garage DoorsExperts Score 99Torrance · 4.98★Neighborly Garage Door Pros logoNeighborly Garage Door ProsExperts Score 99Torrance · 4.99★