Experts Reviews · Company report
G & G Garage Door logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%86+20.8Value 14%80+11.3Replies to reviews 7%100+7.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

G & G Garage Door

Torrance, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #105Position by Experts Score among all companies we track in this category. of 120 garage door repair services · 4.9★ from 1,963 Google reviews

Report card

Percentile vs other garage door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.G & G Garage Door is better than 86% of garage door repair services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.G & G Garage Door is better than 86% of garage door repair services.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.G & G Garage Door is better than —% of garage door repair services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.G & G Garage Door is better than 80% of garage door repair services.A
80
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.G & G Garage Door is better than 100% of garage door repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.G & G Garage Door is better than 100% of garage door repair services.A
100

Reviews for your job

Customers hired G & G Garage Door for 4 kinds of job.

G & G Garage Door for general repairs & installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.209
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.87
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#74 / 96
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 209 Google reviews tagged “General repairs & installation” · showing 20

Juan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Great service and the best prices in town! My garage door was repaired the same day. Highly recommend!

Great priceGarage door consultationCustomer supportGeneral repairs & installation
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Gilbert did a great job. He replaced the springs, rollers, drums, and cables. The door has never worked better

Reasonable priceGeneral repairs & installation
Nina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Ian was great. He was polite and efficient at replacing our garage motor.

Reasonable priceGeneral repairs & installation
Shayar4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great explanation of the different inspection points, preventative, maintenance and part replacement. Great overall knowledge. All problems were resolved and next steps clearly explained.

Great priceGeneral repairs & installation
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Gilbert was fantastic. Professional, courteous, and went the extra mile on my repair. Strongly recommend.

General repairs & installation
Mike10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

G&G Garage Door is awesome. This was one of the most professional service calls I’ve ever experienced. Their communication was great & they were very knowledgeable about their job. The tech (Ian) was very thorough, explained everything and was very helpful and friendly. I would absolutely recommend G&G to anyone needing garage door service.

Great priceGeneral repairs & installation
Walter4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

they did their usual fine job at a very reasonable price. Kudos.

Reasonable priceGeneral repairs & installation
Lynzie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Fast and excellent service people and a surprising reasonable cost to replace the innards of a wall mount garage door opener.

Reasonable priceGeneral repairs & installation
JLocal Guide · 72 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

it was a great experience alan was great got estimated price seemed fair. would recommend these guys for service on your door.

Reasonable priceGeneral repairs & installation
David12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Booked a same day appointment with G&G. George came over, 22 year veteran garage door technician. George fixed my door and it runs as smooth and quiet as I have ever heard it. I highly recommend G&G. Honest, professional and reliable garage door service company with clearly highly trained professional technicians. Thank you George!

General repairs & installation
Delores11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Miguel was very pleasant and understood my frustration. Job well done.

Reasonable priceGeneral repairs & installation
Victor5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Excellent service, quick response, respectful technician. I have and will continue to recommend G&G.

Reasonable priceGeneral repairs & installation
J2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★

The service is not as good as it used to be. Sent a different person as scheduled to inspect. Then the inspector didn't come back to perform the repair as promised - another person came (repairer). The inspector informed us the problem of a cable grinding against the door and recommended replacement of the cable…

Not sureGeneral repairs & installation
Pat6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Today I had two new garage doors installed. The work was done by Miguel and Miguel. They were GREAT! So knowledgeable and professional. They made sure that everything was done to my liking before they left. Great employees.

Reasonable priceGarage door consultationCustomer supportGeneral repairs & installation
Pat2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ian serviced and repaired my garage door. He was efficient. He explained the process throughly and he was friendly. It made the process easier. I highly recommend G&G and Ian.

Not sureGeneral repairs & installation
Randall4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We bought a new garage door 7 1/2 years ago from G&G's predecessor after the motor failed. It was a huge improvement over the original door at a very reasonable price. One of the garage door springs failed yesterday late afternoon. We called G&G. They promised someone the next afternoon, who showed up at 2pm,…

Reasonable priceGeneral repairs & installation
Bob7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Very professional and reasonably priced

Reasonable priceGarage door consultationGeneral repairs & installation
Maria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

After the gate motor repairs, the gate only worked for about 3 hours, and the fees exceeded $350.00. for the repair. The tech never advised that the repairs were not guaranteed, that the motor was not repairable, and that a new motor was needed to resolve the problem. So after he completed the repairs, they then…

OverpricedCustomer supportGeneral repairs & installation
Kerrie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The person who came by to install my new garage motor was very friendly and did a wonderful job. It did not take him that long since he seemed to really know what he was doing.

Great priceGeneral repairs & installation
Veronica11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The tech Gilbert was very professional and pleasant. He took his time and did the work properly. Gilbert solved my problem that I had with my garage doors and I was very satisfied.

Reasonable priceCustomer supportGeneral repairs & installation

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 58%Overpriced 5%Not sure 8%

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