Analyzing 7,238,1347.2M ReviewsFor 20,52420.5K Experts

Experts Reviews · Company report
Gallagher Plumbing & HVAC, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%67+36.5Reliability 24%50+12.1Value 14%100+14.1Replies to reviews 7%18+1.3Craft & service penalty76−2.4Momentum penalty90−1Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCORE

Gallagher Plumbing & HVAC, Inc.

Erie, PA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 10 sink installation services · 4.7★ from 90 Google reviews

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Report card

Percentile vs other sink installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gallagher Plumbing & HVAC, Inc. is better than 67% of sink installation services.B
67
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gallagher Plumbing & HVAC, Inc. is better than 50% of sink installation services.C
50
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Gallagher Plumbing & HVAC, Inc. is better than 76% of sink installation services.B
76
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Gallagher Plumbing & HVAC, Inc. is better than 100% of sink installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gallagher Plumbing & HVAC, Inc. is better than 90% of sink installation services.A
90
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Gallagher Plumbing & HVAC, Inc. is better than 18% of sink installation services.F
18

Reviews for your job

Customers hired Gallagher Plumbing & HVAC, Inc. for 8 kinds of job.

Gallagher Plumbing & HVAC, Inc. for toilet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).3.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$383

All 2 Google reviews tagged “Toilet repair”

Amy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

Terrible! Liars! Greedy!!!! They said my mom’s toilet had to be replaced and the part was 20 years old and they had NEVER seen one like it! Wanted $200 to replace a new toilet!!!! Well, another plumber bought the replacement part it needed for $40 and charged me nothing!!!!!!! What charlatans!!!!

Toilet repair
Connie14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I've been a customer of Gallagher plumbing for more than 10 years . When I call I'm usually desperate. Chris and his guys have always been there for my emergency plumbing needs . Highly recommend.

Plumbing leak detectionFaucet installationGarbage disposal installation

Price

$549+56% vs typical sink installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 89%Reasonable 11%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning6$148–$353
Plumbing pipe repair6$227–$880
Water heater installation4$1.3k–$2.1k
Plumbing leak detection3$114–$308
Shower installation2—
Toilet installation2$337–$845
Water heater repair2—
Sewer repair2$337–$2.1k

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