Jenna GrantLocal Guide · 40 reviewsTotal number of Google reviews Jenna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Googlemake sure they give you a quote first before they do anything
Gallagher Plumbing & HVAC, Inc.
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%67+36.5Reliability 24%50+12.1Value 14%100+14.1Replies to reviews 7%18+1.3Craft & service penalty76−2.4Momentum penalty90−1Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 10 sink installation servicesPosition by Experts Score among all companies we track in this category. · better than 0%
4.7 ★★★★★ 90 Google reviews · 8 photos
92%five-star reviews
4.64★last 12 monthsAverage stars on reviews from the last 12 months only.
10%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
18%reviews answered by the owner
$549typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Gallagher Plumbing & HVAC, Inc. at a glance
Google reviewers rate Gallagher Plumbing & HVAC highly for punctual same-day service, transparent communication, and fair pricing on plumbing and HVAC repairs. Customers frequently praise the team's professionalism, thorough work, and willingness to explain issues without unnecessary upselling. However, low-star reviews criticize the company for arriving before scheduled times without notice, charging for waiting periods, and providing inaccurate quotes or failing to address root causes of problems.
- Google rating: 4.7 out of 5 from 90 reviews (92% five-star).
- Reviews on this page: 90 Google reviews (80 with written comments, 1 with photos).
- Owner responses: the business replied to 18% of reviews.
- Most recent review: October 8, 2026.
- Service: Sink Installation Service serving Erie, Pennsylvania.
Data from Google, last updated November 1, 2026.
Score profile vs other sink installation services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gallagher Plumbing & HVAC, Inc.: 67/100 on this factor. Category median: 83.B
67
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gallagher Plumbing & HVAC, Inc.: 50/100 on this factor. Category median: 74.C
50
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Gallagher Plumbing & HVAC, Inc.: 76/100 on this factor. Category median: 92.B
76
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Gallagher Plumbing & HVAC, Inc.: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gallagher Plumbing & HVAC, Inc.: 90/100 on this factor. Category median: 100.A
90
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Gallagher Plumbing & HVAC, Inc.: 18/100 on this factor. Category median: 69.F
18
Bar = this company · dark tick = category median.
Star ratings
90 Google reviews we collected
- 5 stars8392%
- 4 stars11%
- 3 stars00%
- 2 stars00%
- 1 star67%
Praise vs complaints
Phrases our text analysis found in 80 written reviews
- Praise19295%
- Complaints105%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price889%
- Reasonable111%
- Overpriced00%
- Not sure00%
$549+56% vs typical sink installation services
Middle half of what 4 customers paid ($99–$1.3k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
- Staff & attitude4422%
- Speed & response4020%
- Price & value3316%
- Quality & results3015%
- Would recommend2814%
- Honesty & trust147%
- Communication136%
What customers talk about
We read 80 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very thorough, professional, and reasonably priced!”
“In 2024, I had them out to fix a slow-draining floor drain in my basement and they fixed it same day and did it for an unbeatable price.”
“It’s hard to find companies that combine great communication, fair pricing, and high-quality work, but they absolutely delivered.”
“they have yet to call me back about the overcharge”
“It was thorough, and we haven’t had any allergy symptoms because of the cleaning.”
“Awful, broke dishwasher while installing garabage disposal”
“Reasonable prices were charged for material and labor, and I highly recommend their services.”
“never again will I use them.”
“Honest answers no upsell will definitely use again!”
“When quoting work they listened to what we wanted done, looked everything over and provided some suggestions but never tried to upsell anything unnecessary.”
People customers mention
- Chris 8 reviews
- Jason 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Gallagher Plumbing & HVAC, Inc. for 8 kinds of job. Pick one to see what they paid and said.
Recent priced reviews
JustLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Editing my review because people need to know these guys are great across the board! In 2024, I had them out to fix a slow-draining floor drain in my basement and they fixed it same day and did it for an unbeatable price. Then, in 2026 I had them replace my undersized 80% furnace with an appropriately sized 92%…
Paid $2,000+Great priceDrain cleaningService not listed
AdamLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
When quoting work they listened to what we wanted done, looked everything over and provided some suggestions but never tried to upsell anything unnecessary. The plumbers themselves were on time, were nice guys you can be comfortable with in your home, did excellent & efficient work, and cleaned up the work area…
Paid $900–1,000Great priceService not listed
Tayyy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Furnace went out today. Chris was here in 15 minutes and got it up and running again
Paid $1–100Reasonable priceService not listed
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
I wish I could give more than 5 stars. Gallagher Plumbing is the only company I will hire for my plumbing and HVAC needs. I have built a great relationship with Jason over the years, and trust his expertise, experience, and judgement 100%. If you want the job done right the first time, Gallagher is the call you make.
Paid $100–200Great priceWater heater installationDrain cleaningPlumbing leak detection
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 6 | $148–$353 |
| Plumbing pipe repair | 6 | $227–$880 |
| Water heater installation | 4 | $1.3k–$2.1k |
| Plumbing leak detection | 3 | $114–$308 |
| Shower installation | 2 | — |
| Toilet installation | 2 | $337–$845 |
| Water heater repair | 2 | — |
| Sewer repair | 2 | $337–$2.1k |
Compare with
Photos
Customer reviews
4.7 ★★★★★ 90 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Wei-Shin Lai3 reviewsTotal number of Google reviews Wei-Shin has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey cleaned out the vents of a house that had multiple indoor cats. Two guys spent 6 hours on sucking out the ducts, handwashing the registers with soap and water, checking the HVAC, and clearing out my dryer duct. It was thorough, and we haven’t had any allergy symptoms because of the cleaning. Very thorough, professional, and reasonably priced!
Just an ErieiteLocal Guide · 26 reviewsTotal number of Google reviews Just has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleEditing my review because people need to know these guys are great across the board! In 2024, I had them out to fix a slow-draining floor drain in my basement and they fixed it same day and did it for an unbeatable price. Then, in 2026 I had them replace my undersized 80% furnace with an appropriately sized 92% furnace. They were SO NICE and again, the pricing was fantastic. They're my favorite home services company in Erie by far.
- Price assessment: Great price
- Price: $2,000+
- Services: Drain cleaning, Service not listed
Joe Martin1 reviewTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent service from start to finish. Responsive, fairly priced, and the quality of work was outstanding. We had a backed-up garage drain causing us problems, and they were able to provide same-day service. The issue was resolved quickly and professionally, and the workmanship was top-notch. It’s hard to find companies that combine great communication, fair pricing, and high-quality work, but they absolutely delivered. Highly recommend Chris and his team.
- Price assessment: Great price
- Services: Drain cleaning
Marc KellerLocal Guide · 18 reviewsTotal number of Google reviews Marc has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat job explaining Issue! Honest answers no upsell will definitely use again!
Adam SchlosserLocal Guide · 58 reviewsTotal number of Google reviews Adam has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWhen quoting work they listened to what we wanted done, looked everything over and provided some suggestions but never tried to upsell anything unnecessary. The plumbers themselves were on time, were nice guys you can be comfortable with in your home, did excellent & efficient work, and cleaned up the work area nicely. This was all at a price much more agreeable than other plumbing companies quoted.
- Price assessment: Great price
- Price: $900–1,000
- Services: Service not listed
SusanLocal Guide · 12 reviewsTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI had a very good experience with Gallagher Plumbing. They arrived on-site the day before to recommend toilet choices and evaluated my shower system, arranging for and providing a Delta shower system. The following day, they brought a team, including the owner, installed the fixtures, and cleaned up in less than 2-½ hours. The shower consistently provides hot water after their work in the tub access. It is a responsive company that immediately followed up with minor concerns to adjust the showerhead and replace a failed overflow valve in the new tank. Reasonable prices were charged for material and labor, and I highly recommend their services.
- Services: Shower installation, Toilet installation
Elena Kacprowicz1 reviewTotal number of Google reviews Elena has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent!!! Our basement flood twice. They cleared the first backup maybe ankle high. Tonight they came back and fixed the furnace and fixed our hot water heater after it was drained by the city; possibly will also have them put a back flow preventer in. They were so great. Amazing customer service. They were so friendly, sympathetic, and understanding. We love them!!
Tayyy3 reviewsTotal number of Google reviews Tayyy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFurnace went out today. Chris was here in 15 minutes and got it up and running again
- Price assessment: Reasonable price
- Price: $1–100
- Services: Service not listed
Jeffrey FromknechtLocal Guide · 41 reviewsTotal number of Google reviews Jeffrey has written across all businesses on Google Maps, not just this one.
Review from Google · view on GooglePrompt and reliable. Has taken care of multiple properties for me.
Business details
- Address: 824 E 9th St, Erie, PA 16503
- Phone: (814) 340-0178
- Website: gallagherplumbingerie.com
- Service area: Erie, PA