Analyzing 7,228,9267.2M ReviewsFor 20,49220.5K Experts

Experts Reviews · Company report
Gallagher Plumbing & HVAC, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%67+36.5Reliability 24%50+12.1Value 14%100+14.1Replies to reviews 7%18+1.3Craft & service penalty76−2.4Momentum penalty90−1Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCORE

Gallagher Plumbing & HVAC, Inc.

Erie, PA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 10 sink installation services · 4.7★ from 90 Google reviews

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Report card

Percentile vs other sink installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gallagher Plumbing & HVAC, Inc. is better than 67% of sink installation services.B
67
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gallagher Plumbing & HVAC, Inc. is better than 50% of sink installation services.C
50
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Gallagher Plumbing & HVAC, Inc. is better than 76% of sink installation services.B
76
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Gallagher Plumbing & HVAC, Inc. is better than 100% of sink installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gallagher Plumbing & HVAC, Inc. is better than 90% of sink installation services.A
90
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Gallagher Plumbing & HVAC, Inc. is better than 18% of sink installation services.F
18

Reviews for your job

Customers hired Gallagher Plumbing & HVAC, Inc. for 8 kinds of job.

Gallagher Plumbing & HVAC, Inc. for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.3k–$2.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 67/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 7

All 4 Google reviews tagged “Water heater installation”

David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I wish I could give more than 5 stars. Gallagher Plumbing is the only company I will hire for my plumbing and HVAC needs. I have built a great relationship with Jason over the years, and trust his expertise, experience, and judgement 100%. If you want the job done right the first time, Gallagher is the call you make.

Paid $100–200Great priceWater heater installationDrain cleaningPlumbing leak detection
Kathy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Use Gallagher Plumbing without fear, folks! They went above and beyond any other plumbing company. I had a warranty from a big box store that I was having problems getting the heater replaced. Their office person, Trevor, helped so much. He even called the big box store to see what it was that they were asking.…

Water heater installation+ Responsiveness+ Quality+ Professionalism
Connie14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I've been a customer of Gallagher plumbing for more than 10 years . When I call I'm usually desperate. Chris and his guys have always been there for my emergency plumbing needs . Highly recommend.

Plumbing leak detectionFaucet installationGarbage disposal installation
harry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

These guys are always there when you need them. I called on a weekend and they were there within an hour to fix a water line leak and were done in less than an hour. Also called to see if they could remodel a bathroom and they were able to have it done in 3 days. Very efficient and professional and even cleaned up…

Plumbing leak detectionWater heater installationPlumbing pipe repair

Price

$549+56% vs typical sink installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 89%Reasonable 11%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning6$148–$353
Plumbing pipe repair6$227–$880
Water heater installation4$1.3k–$2.1k
Plumbing leak detection3$114–$308
Shower installation2—
Toilet installation2$337–$845
Water heater repair2—
Sewer repair2$337–$2.1k

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