Experts Reviews · Company report
Gallagher's Rug and Carpet Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%98+6.9Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Gallagher's Rug and Carpet Care

Gresham, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 81 steam cleaning services · 5.0★ from 591 Google reviews

Report card

Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gallagher's Rug and Carpet Care is better than 96% of steam cleaning services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gallagher's Rug and Carpet Care is better than 98% of steam cleaning services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Gallagher's Rug and Carpet Care is better than 100% of steam cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Gallagher's Rug and Carpet Care is better than 100% of steam cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gallagher's Rug and Carpet Care is better than 100% of steam cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Gallagher's Rug and Carpet Care is better than 98% of steam cleaning services.A
98

Reviews for your job

Customers hired Gallagher's Rug and Carpet Care for 5 kinds of job.

Gallagher's Rug and Carpet Care for area rug cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.70
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$164–$440
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 51
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 70 Google reviews tagged “Area rug cleaning” · showing 20

Todd8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

I could not be more impressed with the service provided by Gallagher’s Rug and Carpet Care for my hand-stitched fine wool rug. Fine wool textiles require delicate care and expertise, and this team handled mine with the utmost precision. The final result is simply amazing with the colors bright, the fibers are…

Paid $200–250Reasonable priceArea rug cleaning
MorgyneLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

The staff at Gallagher's is friendly and helpful. My sheepskin throw looks great. The service was fast and well done. They are my go to for carpet cleaning and area rug cleaning.

Paid $50–100Reasonable priceArea rug cleaning
LewLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Aaaaaaaamazing!!! They took my old, dirty, stained (and smelly) rug and brought it back to life! It looks beautiful!!! They answered my questions up front, explained the process, set my expectations and fully delivered... I'm super happy! My rug is now an established piece in my home giving me a warm satisfying…

Paid $400–450Reasonable priceArea rug cleaning
Kara9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Exceptional services and people! We had a great experience working with Gallagher Rug and Carpet Care. We recently purchased a new (to us) home in the Gorge, and they came out to us and cleaned the carpeted room and our furniture. The technician was friendly, professional and did a great job. Then they came to our…

Paid $500+Great priceCarpet steam cleaningUpholstery cleaningArea rug cleaning
Greg7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They did a great job cleaning my wool area rug.

Paid $150–200Reasonable priceArea rug cleaning
Barbara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Tyler cleaned a Persian rug of mine that had never been cleaned. I had this rug for 20 years and it had been peed on by the dogs over the years. While I had periodically cleaned it over the years with a home carpet cleaner, it was deeply in need of a cleaning. I give him an A+! It’s amazing the difference. Wow! The…

Pet stain & odor removalArea rug cleaning
DanaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Perfect and on time rug cleaning. Gallagher’s is the best place for rugs. They really know what they are doing.

Paid $50–100Reasonable priceArea rug cleaning
Yashar8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Quick turnaround and fare prices

Area rug cleaning
Boo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I couldn't be happier with the fine service and results at Gallagher's. The wool rug with fine cream colored fibers came back alive after years of being neglected. My larger rug (a bit damaged in a flooded basement and waiting too long to bring it in) is also refreshed--I even had them cut a mat for it. I'll be…

Customer photo from Boo's review
Reasonable priceArea rug cleaning
Zar2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great customer service. I dropped off large wool rug. They gave me an honest estimate of cleaning success and cost.

Paid $500+Reasonable pricePet stain & odor removalArea rug cleaning
DeAn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Highly impressed! Highly recommend Gallagher’s. Rugs turned out as good as new. Everyone was very friendly. We are new to the area and we needed 2 area rugs cleaned in a short amount of time and Gallagher’s did excellent work and got them back to us quickly.

Paid $200–250Great priceArea rug cleaning
Cindy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great, friendly service, and our (very dirty) rug looks brand new. Highly recommended!

Reasonable priceArea rug cleaning
j16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great work. Super friendly people and excellent communication. Highly recommended!

Upholstery cleaningArea rug cleaning
GeneLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Fast, friendly, affordable

Paid $50–100Great priceArea rug cleaning
Jaxon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

These guys took in a rug that was nearly destroyed from water and moth damage. They have brought this old beauty back from the dead! I couldn't be more pleased and highly recommend these professionals!!! It looks so fantastic in my guest bedroom and it really ties the room together! Thank you thank you thank you ~J

Paid $200–250Great priceArea rug cleaning
Gerald5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

They were great! They cleaned 6 Oriental carpets, one also needed its ends tied off. A+ on all the work, very pleased. I can't say I compared cost with other companies, but was expecting the cost to be considerably higher. If you need these services, I recommend you check Gallagher's out. GB

Paid $500+Reasonable priceArea rug cleaningService not listed
Lorrie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The rug is vibrant and beautiful after cleaning and restoration. Everyone at Gallagher’s was knowledgeable and professional. I definitely will use them again.

Reasonable pricePet stain & odor removalArea rug cleaning
cynthia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

professional and friendly staff

Paid $150–200Reasonable priceArea rug cleaning
Manager,1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I highly recommend Gallagher's for carpet cleaning. I am absolutely stunned with the quality of service from this company. The owner John is very professional, attentive to his customers and just a generally nice person. We had many spots of all sorts of spills, etc. and our carpet looks amazing after the cleaning.…

Paid $450–500Reasonable priceCarpet steam cleaningArea rug cleaning
Wanda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Gallagher’s is always delightful to work with. I took 3 area rugs to their site for cleaning and they did the work quickly and beautifully. I also had them to my house for wall to wall, stairway and one large area rug. Again, They did a wonderful job and were so pleasant to work with- asking questions and verifying exact desires. Thank you!

Paid $300–350Reasonable priceGeneral carpet cleaningArea rug cleaning

Show more area rug cleaning reviews (50 more) →

Price

$297-2% vs typical steam cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 69%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Area rug cleaning70$164–$440
General carpet cleaning65$170–$365
Pet stain & odor removal53$214–$448
Carpet steam cleaning47$176–$403
Upholstery cleaning15$196–$371

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