Experts Reviews · Company report
Gallagher's Rug and Carpet Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%98+6.9Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Gallagher's Rug and Carpet Care

Gresham, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 81 steam cleaning services · 5.0★ from 591 Google reviews

Report card

Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gallagher's Rug and Carpet Care is better than 96% of steam cleaning services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gallagher's Rug and Carpet Care is better than 98% of steam cleaning services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Gallagher's Rug and Carpet Care is better than 100% of steam cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Gallagher's Rug and Carpet Care is better than 100% of steam cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gallagher's Rug and Carpet Care is better than 100% of steam cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Gallagher's Rug and Carpet Care is better than 98% of steam cleaning services.A
98

Reviews for your job

Customers hired Gallagher's Rug and Carpet Care for 5 kinds of job.

Gallagher's Rug and Carpet Care for area rug cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.70
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$164–$440
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 51
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 70 Google reviews tagged “Area rug cleaning” · showing 40

Todd8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

I could not be more impressed with the service provided by Gallagher’s Rug and Carpet Care for my hand-stitched fine wool rug. Fine wool textiles require delicate care and expertise, and this team handled mine with the utmost precision. The final result is simply amazing with the colors bright, the fibers are…

Paid $200–250Reasonable priceArea rug cleaning
MorgyneLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

The staff at Gallagher's is friendly and helpful. My sheepskin throw looks great. The service was fast and well done. They are my go to for carpet cleaning and area rug cleaning.

Paid $50–100Reasonable priceArea rug cleaning
LewLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Aaaaaaaamazing!!! They took my old, dirty, stained (and smelly) rug and brought it back to life! It looks beautiful!!! They answered my questions up front, explained the process, set my expectations and fully delivered... I'm super happy! My rug is now an established piece in my home giving me a warm satisfying…

Paid $400–450Reasonable priceArea rug cleaning
Kara9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Exceptional services and people! We had a great experience working with Gallagher Rug and Carpet Care. We recently purchased a new (to us) home in the Gorge, and they came out to us and cleaned the carpeted room and our furniture. The technician was friendly, professional and did a great job. Then they came to our…

Paid $500+Great priceCarpet steam cleaningUpholstery cleaningArea rug cleaning
Greg7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They did a great job cleaning my wool area rug.

Paid $150–200Reasonable priceArea rug cleaning
Barbara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Tyler cleaned a Persian rug of mine that had never been cleaned. I had this rug for 20 years and it had been peed on by the dogs over the years. While I had periodically cleaned it over the years with a home carpet cleaner, it was deeply in need of a cleaning. I give him an A+! It’s amazing the difference. Wow! The…

Pet stain & odor removalArea rug cleaning
DanaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Perfect and on time rug cleaning. Gallagher’s is the best place for rugs. They really know what they are doing.

Paid $50–100Reasonable priceArea rug cleaning
Yashar8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Quick turnaround and fare prices

Area rug cleaning
Boo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I couldn't be happier with the fine service and results at Gallagher's. The wool rug with fine cream colored fibers came back alive after years of being neglected. My larger rug (a bit damaged in a flooded basement and waiting too long to bring it in) is also refreshed--I even had them cut a mat for it. I'll be…

Customer photo from Boo's review
Reasonable priceArea rug cleaning
Zar2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great customer service. I dropped off large wool rug. They gave me an honest estimate of cleaning success and cost.

Paid $500+Reasonable pricePet stain & odor removalArea rug cleaning
DeAn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Highly impressed! Highly recommend Gallagher’s. Rugs turned out as good as new. Everyone was very friendly. We are new to the area and we needed 2 area rugs cleaned in a short amount of time and Gallagher’s did excellent work and got them back to us quickly.

Paid $200–250Great priceArea rug cleaning
Cindy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great, friendly service, and our (very dirty) rug looks brand new. Highly recommended!

Reasonable priceArea rug cleaning
j16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great work. Super friendly people and excellent communication. Highly recommended!

Upholstery cleaningArea rug cleaning
GeneLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Fast, friendly, affordable

Paid $50–100Great priceArea rug cleaning
Jaxon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

These guys took in a rug that was nearly destroyed from water and moth damage. They have brought this old beauty back from the dead! I couldn't be more pleased and highly recommend these professionals!!! It looks so fantastic in my guest bedroom and it really ties the room together! Thank you thank you thank you ~J

Paid $200–250Great priceArea rug cleaning
Gerald5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

They were great! They cleaned 6 Oriental carpets, one also needed its ends tied off. A+ on all the work, very pleased. I can't say I compared cost with other companies, but was expecting the cost to be considerably higher. If you need these services, I recommend you check Gallagher's out. GB

Paid $500+Reasonable priceArea rug cleaningService not listed
Lorrie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The rug is vibrant and beautiful after cleaning and restoration. Everyone at Gallagher’s was knowledgeable and professional. I definitely will use them again.

Reasonable pricePet stain & odor removalArea rug cleaning
cynthia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

professional and friendly staff

Paid $150–200Reasonable priceArea rug cleaning
Manager,1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I highly recommend Gallagher's for carpet cleaning. I am absolutely stunned with the quality of service from this company. The owner John is very professional, attentive to his customers and just a generally nice person. We had many spots of all sorts of spills, etc. and our carpet looks amazing after the cleaning.…

Paid $450–500Reasonable priceCarpet steam cleaningArea rug cleaning
Wanda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Gallagher’s is always delightful to work with. I took 3 area rugs to their site for cleaning and they did the work quickly and beautifully. I also had them to my house for wall to wall, stairway and one large area rug. Again, They did a wonderful job and were so pleasant to work with- asking questions and verifying exact desires. Thank you!

Paid $300–350Reasonable priceGeneral carpet cleaningArea rug cleaning
Tippi8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great Service. Rug looks like new again.I've used Gallagher’s several times over the years and they always do a great job and super easy to work with.

Paid $200–250Great priceUpholstery cleaningPet stain & odor removalArea rug cleaning
Tamer10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent service. Rug was ready before expectation and cleaner than imagined.

Paid $150–200Reasonable priceArea rug cleaning
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

This was my second time having my 2 rugs cleaned and it was a fantastic experience! Everyone was kind and helpful and the rugs turned out great and their turn-around time estimate was right on. Will definitely be back!

Paid $450–500Reasonable priceArea rug cleaning
TerryLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Easy to book and arrange pick up and delivery. Very efficient from start to finish. Pick-up/delivery staff were friendly and provided great communication and service.

Paid $450–500Reasonable priceArea rug cleaning
Randy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We had a basement flood and brought a rug in for cleaning and repair. Gallagher's took a while to get it done but communicated clearly and regularly, took a lot of care with the work, and discounted the repairs when they found areas that were damaged beyond what they had expected.

Area rug cleaningService not listed
Kelli6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

This was my first time using Gallagher's for a rug cleaning, and I'm so glad I found them! I had a few things that they came out and looked at, and the expertise and friendliness of the estimator was wonderful. I only ended up doing one area rug, and it came out looking beautiful! I had previously had dogs and it…

Area rug cleaning
Natasha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

My large, beautiful old rug had taken a beating, after years of pet damage, kids, and high traffic, it was finally soaked in a flood this winter and at that point, I knew I had to either had to throw it away or attempt to save it. Gallaghers saved the day, and picked up the extremely heavy, smelly, wet rug, and…

Great pricePet stain & odor removalArea rug cleaning
Tamara10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Love my rug! The drop off process was super easy and transparent. I was explained the pricing and how it was calculated. The turn around time was pretty quick. I appreciate the follow up from my technician Tyler to ensure I was happy with the service! Thank you so much Tyler! My rug looks fresh and new! You did a…

Paid $150–200Reasonable pricePet stain & odor removalArea rug cleaning
MaryLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We have 3 very precious to us hand tied wool rugs, all different sizes but all very high quality. They hadn’t been cleaned for years and moved at least 3 times rolled up in a moving truck. Now we have settled (hopefully for good!) and wanted to get these beauties thoroughly cleaned. After reading lots of reviews of…

Paid $500+Reasonable priceArea rug cleaning
Sherwin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Very responsive courteous service and excellent cleaning of both an in home carpet and area rug I took in. Both when I am on the premises and on the phone, the entire team seems available for consultation.

Reasonable priceGeneral carpet cleaningArea rug cleaning
Mariette3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

What a wonderful experience! From start to finish, the team at Gallagher’s was professional and so easy to work with, especially Tyler. They picked up my rug and returned it exactly within the time frame they said they would, and my rug came back like new, without the pet stains and odor! So pleased with the results…

Paid $500+Reasonable pricePet stain & odor removalArea rug cleaning
Deborah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Always appreciate how great the rugs look after cleaning and also the friendly courteous service.

Area rug cleaning
Miguel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Took in my very old Iranian rug for a cleaning and when I picked it up it look new. Great job and incredibly nice people!

Paid $150–200Reasonable priceArea rug cleaning
Inger6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I've had them both clean a rug and, years later, cut a custom pad for another rug. Every interaction I've ever had with them has been pleasant and efficient! Great communication, great problem solving, great customer service!

Paid $100–150Great priceArea rug cleaningService not listed
Dorothy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Did a great job of cleaning cat urine stains/the rug looks better than ever!

Reasonable pricePet stain & odor removalArea rug cleaning
carlee10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

These guys do a fabulous job Gallagher’s rugs and carpets, takes time to detail. They really work on spots and soiled areas. They’re on time efficient and follow through on return.

Customer photo from carlee's review
Paid $450–500Great priceArea rug cleaning
CaroleLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Gallagher's is the best carpet and rug cleaners! We have used them for wall-to-wall carpet cleaning, runners on stairs, area rugs and a large padded bench. Juan does an excellent job AND he is prompt, courteous and professional. Gallagher's prices are very reasonable. From scheduling to service--Gallagher's staff is a joy to work with. Thank you!

Great priceUpholstery cleaningGeneral carpet cleaningArea rug cleaning
Barbara8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My go to for rug cleaning and repairs. Thoughtful care of some of my favorite rugs, including a handwoven rug from Oaxaca, Mexico that I bought from the weaver. I trust them to be clear about what to expect, and what’s possible for repairs.

Paid $300–350Reasonable pricePet stain & odor removalArea rug cleaningService not listed
Susan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Gallagher’s did an excellent job cleaning our well-loved area rug. Absolutely worth the price and the staff were so nice to work with. If you’re expecting a thorough, professional cleaning of an investment like an area rug, Gallagher’s is the place to go.

Paid $400–450Reasonable priceArea rug cleaning
AnneliseLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I love Gallagher’s! I’ve been using them for area rug cleaning for years and they always do a great job— and are super nice to boot!

Pet stain & odor removalArea rug cleaning

Show more area rug cleaning reviews (30 more) →

Price

$297-2% vs typical steam cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 69%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Area rug cleaning70$164–$440
General carpet cleaning65$170–$365
Pet stain & odor removal53$214–$448
Carpet steam cleaning47$176–$403
Upholstery cleaning15$196–$371

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