How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%98+6.9Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREGallagher's Rug and Carpet Care
Gresham, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 81 steam cleaning services · 5.0★ from 591 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
Reviews for your job
Customers hired Gallagher's Rug and Carpet Care for 5 kinds of job.
Gallagher's Rug and Carpet Care for area rug cleaning
Clear ✕All 70 Google reviews tagged “Area rug cleaning” · showing 60
I could not be more impressed with the service provided by Gallagher’s Rug and Carpet Care for my hand-stitched fine wool rug. Fine wool textiles require delicate care and expertise, and this team handled mine with the utmost precision. The final result is simply amazing with the colors bright, the fibers are…
The staff at Gallagher's is friendly and helpful. My sheepskin throw looks great. The service was fast and well done. They are my go to for carpet cleaning and area rug cleaning.
Aaaaaaaamazing!!! They took my old, dirty, stained (and smelly) rug and brought it back to life! It looks beautiful!!! They answered my questions up front, explained the process, set my expectations and fully delivered... I'm super happy! My rug is now an established piece in my home giving me a warm satisfying…
Exceptional services and people! We had a great experience working with Gallagher Rug and Carpet Care. We recently purchased a new (to us) home in the Gorge, and they came out to us and cleaned the carpeted room and our furniture. The technician was friendly, professional and did a great job. Then they came to our…
They did a great job cleaning my wool area rug.
Tyler cleaned a Persian rug of mine that had never been cleaned. I had this rug for 20 years and it had been peed on by the dogs over the years. While I had periodically cleaned it over the years with a home carpet cleaner, it was deeply in need of a cleaning. I give him an A+! It’s amazing the difference. Wow! The…
Perfect and on time rug cleaning. Gallagher’s is the best place for rugs. They really know what they are doing.
Quick turnaround and fare prices
I couldn't be happier with the fine service and results at Gallagher's. The wool rug with fine cream colored fibers came back alive after years of being neglected. My larger rug (a bit damaged in a flooded basement and waiting too long to bring it in) is also refreshed--I even had them cut a mat for it. I'll be…
Great customer service. I dropped off large wool rug. They gave me an honest estimate of cleaning success and cost.
Highly impressed! Highly recommend Gallagher’s. Rugs turned out as good as new. Everyone was very friendly. We are new to the area and we needed 2 area rugs cleaned in a short amount of time and Gallagher’s did excellent work and got them back to us quickly.
Great, friendly service, and our (very dirty) rug looks brand new. Highly recommended!
Great work. Super friendly people and excellent communication. Highly recommended!
Fast, friendly, affordable
These guys took in a rug that was nearly destroyed from water and moth damage. They have brought this old beauty back from the dead! I couldn't be more pleased and highly recommend these professionals!!! It looks so fantastic in my guest bedroom and it really ties the room together! Thank you thank you thank you ~J
They were great! They cleaned 6 Oriental carpets, one also needed its ends tied off. A+ on all the work, very pleased. I can't say I compared cost with other companies, but was expecting the cost to be considerably higher. If you need these services, I recommend you check Gallagher's out. GB
The rug is vibrant and beautiful after cleaning and restoration. Everyone at Gallagher’s was knowledgeable and professional. I definitely will use them again.
professional and friendly staff
I highly recommend Gallagher's for carpet cleaning. I am absolutely stunned with the quality of service from this company. The owner John is very professional, attentive to his customers and just a generally nice person. We had many spots of all sorts of spills, etc. and our carpet looks amazing after the cleaning.…
Gallagher’s is always delightful to work with. I took 3 area rugs to their site for cleaning and they did the work quickly and beautifully. I also had them to my house for wall to wall, stairway and one large area rug. Again, They did a wonderful job and were so pleasant to work with- asking questions and verifying exact desires. Thank you!
Great Service. Rug looks like new again.I've used Gallagher’s several times over the years and they always do a great job and super easy to work with.
Excellent service. Rug was ready before expectation and cleaner than imagined.
This was my second time having my 2 rugs cleaned and it was a fantastic experience! Everyone was kind and helpful and the rugs turned out great and their turn-around time estimate was right on. Will definitely be back!
Easy to book and arrange pick up and delivery. Very efficient from start to finish. Pick-up/delivery staff were friendly and provided great communication and service.
We had a basement flood and brought a rug in for cleaning and repair. Gallagher's took a while to get it done but communicated clearly and regularly, took a lot of care with the work, and discounted the repairs when they found areas that were damaged beyond what they had expected.
This was my first time using Gallagher's for a rug cleaning, and I'm so glad I found them! I had a few things that they came out and looked at, and the expertise and friendliness of the estimator was wonderful. I only ended up doing one area rug, and it came out looking beautiful! I had previously had dogs and it…
My large, beautiful old rug had taken a beating, after years of pet damage, kids, and high traffic, it was finally soaked in a flood this winter and at that point, I knew I had to either had to throw it away or attempt to save it. Gallaghers saved the day, and picked up the extremely heavy, smelly, wet rug, and…
Love my rug! The drop off process was super easy and transparent. I was explained the pricing and how it was calculated. The turn around time was pretty quick. I appreciate the follow up from my technician Tyler to ensure I was happy with the service! Thank you so much Tyler! My rug looks fresh and new! You did a…
We have 3 very precious to us hand tied wool rugs, all different sizes but all very high quality. They hadn’t been cleaned for years and moved at least 3 times rolled up in a moving truck. Now we have settled (hopefully for good!) and wanted to get these beauties thoroughly cleaned. After reading lots of reviews of…
Very responsive courteous service and excellent cleaning of both an in home carpet and area rug I took in. Both when I am on the premises and on the phone, the entire team seems available for consultation.
What a wonderful experience! From start to finish, the team at Gallagher’s was professional and so easy to work with, especially Tyler. They picked up my rug and returned it exactly within the time frame they said they would, and my rug came back like new, without the pet stains and odor! So pleased with the results…
Always appreciate how great the rugs look after cleaning and also the friendly courteous service.
Took in my very old Iranian rug for a cleaning and when I picked it up it look new. Great job and incredibly nice people!
I've had them both clean a rug and, years later, cut a custom pad for another rug. Every interaction I've ever had with them has been pleasant and efficient! Great communication, great problem solving, great customer service!
Did a great job of cleaning cat urine stains/the rug looks better than ever!
These guys do a fabulous job Gallagher’s rugs and carpets, takes time to detail. They really work on spots and soiled areas. They’re on time efficient and follow through on return.
Gallagher's is the best carpet and rug cleaners! We have used them for wall-to-wall carpet cleaning, runners on stairs, area rugs and a large padded bench. Juan does an excellent job AND he is prompt, courteous and professional. Gallagher's prices are very reasonable. From scheduling to service--Gallagher's staff is a joy to work with. Thank you!
My go to for rug cleaning and repairs. Thoughtful care of some of my favorite rugs, including a handwoven rug from Oaxaca, Mexico that I bought from the weaver. I trust them to be clear about what to expect, and what’s possible for repairs.
Gallagher’s did an excellent job cleaning our well-loved area rug. Absolutely worth the price and the staff were so nice to work with. If you’re expecting a thorough, professional cleaning of an investment like an area rug, Gallagher’s is the place to go.
I love Gallagher’s! I’ve been using them for area rug cleaning for years and they always do a great job— and are super nice to boot!
Area rugs need cleaning? Look no further than Gallagher’s Every single team member I had a chance to talk with was simply outstanding! Honestly they could teach a seminar on the correct way to provide customer service. Professional, very knowledgeable and cordial. I dropped of my carpet for cleaning and the results…
Excellent service and care. I highly recommend them.
Kurt was awesome from start to finish of the rug cleaning/sale process, and I went home with a seemingly new rug. Another bang-up job from the friendly faces at Gallagher’s. See y’all next time!
We've dropped rugs off with various degrees of success - a couple of our vintage rugs bled. Know your rugs and advocate for them. I feel like they used to be better. Will look for someone more knowledgeable with organic/vintage fibers.
Rugs look great! Kurt was very helpful and friendly.
Our rugs look great! Always a pleasure working with Gallagher’s!
Great service. I’m a repeat customer and I’ve referred y’all to others who have also been delighted! Thank you
We had a great experience with this company. They removed a wine stain and traffic wear from our family room rug with extraordinary care and professionalism. Joe and David were great. Both were so polite and helpful at pick up and delivery. Thank you for your outstanding service.
I heard that from Kurt Funk that Gallagher's does quality work with all types of rugs and wanted to get my Persian wool rug cleaned. He helped me coordinate getting it cleaned and let me know about a special they were having this month. I absolutely love the quality of the work and the customer service! I will…
The staff at Gallagher’s are amazing! I was hesitant to use the service because it seemed a little pricy, but the staff made me feel understood, taken care of, and special every step of the way. And the end product was wonderfully executed. I’ve never met a staff that was so attentive, knowledgeable, and kind.
Javier was outstanding! This company needs to expand, best in Portland HANDS DOWN! Very happy with the service, from the movement of the furniture, attention to minor details to sense of urgency. Promote that man.
The rugs they cleaned turned out so well. And everyone who works there was very polite and helpful. Highly recommend.
Javier was professional and very helpful. Walked me through the process. Very happy with his work.
David went above and beyond with my area rug that was stained with many coffee spills. The carpet came back looking brand new! I Couldn’t be happier! Thanks so much for the outstanding service
Friendly and helpful, super clean and professional.
This us the place for all other businesses to emulate. Wonderful service (early!!), professional people and reasonable costs. Gallagher's is 6 Stars
Do yourself a favor and go get your rug cleaned by Gallagher's. I am truly amazed at the amount of dirt and filth they were able to remove from our rug. We have a very large (11'x14') very heavy wool rug that they did an amazing job revitalizing. Not only is the rug absent of any stains and discoloring, I'm seeing…
Great service!
This review is long overdue for work that was done in December 2020 and January 2021. Just bought a new home Met the owner John who did the initial estimate and actual work. He deep cleaned all the carpet areas in the house which includes 2 bedrooms and stairs. The price is fair and reasonable considering the…
For the past several years, we have worked with Gallagher's Rug and Carpet to clean our area rugs and carpet. They are consistently professional, prompt, and thorough. It feels good to work with a business that is committed to and takes pride in doing their work well.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Area rug cleaning | 70 | $164–$440 |
| General carpet cleaning | 65 | $170–$365 |
| Pet stain & odor removal | 53 | $214–$448 |
| Carpet steam cleaning | 47 | $176–$403 |
| Upholstery cleaning | 15 | $196–$371 |
