Experts Reviews · Company report
Gallagher's Rug and Carpet Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%98+6.9Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Gallagher's Rug and Carpet Care

Gresham, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 81 steam cleaning services · 5.0★ from 591 Google reviews

Report card

Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gallagher's Rug and Carpet Care is better than 96% of steam cleaning services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gallagher's Rug and Carpet Care is better than 98% of steam cleaning services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Gallagher's Rug and Carpet Care is better than 100% of steam cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Gallagher's Rug and Carpet Care is better than 100% of steam cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gallagher's Rug and Carpet Care is better than 100% of steam cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Gallagher's Rug and Carpet Care is better than 98% of steam cleaning services.A
98

Reviews for your job

Customers hired Gallagher's Rug and Carpet Care for 5 kinds of job.

Gallagher's Rug and Carpet Care for carpet steam cleaning

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Jobs reviewedHow many Google reviews are tagged with this job.47
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$300–350
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$176–$403
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Carpet steam cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 53
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 47 Google reviews tagged “Carpet steam cleaning” · showing 20

BillLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

We had a hand-tied wool carpet professionally cleaned. It's now like new and back in service. Their location is easy to get to, and is easy in and out. The facility is spotless and the staff is friendly. A solid five star business. ⭐⭐⭐⭐⭐

Paid $150–200Great priceCarpet steam cleaning
Kara9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Exceptional services and people! We had a great experience working with Gallagher Rug and Carpet Care. We recently purchased a new (to us) home in the Gorge, and they came out to us and cleaned the carpeted room and our furniture. The technician was friendly, professional and did a great job. Then they came to our…

Paid $500+Great priceCarpet steam cleaningUpholstery cleaningArea rug cleaning
Leigh2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent, efficient, reliable. Used Gallagers for wall to wall carpet, area rugs..so pleased every time.

Paid $300–350Reasonable priceCarpet steam cleaningUpholstery cleaning
Melody5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The customer service was excellent. Everybody was helpful, kind, informative from scheduling, to drop off, to cleaning , to pick up! And they got it done faster than they said they would by about four days. A+.

Reasonable priceCarpet steam cleaning
Colleen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The folks at Gallagher’s were friendly and helpful, and did a great job of cleaning my very grubby but beloved little wool rug! Its formerly bright colors are restored, and I’ll definitely bring it to them again.

Paid $1–50Reasonable priceCarpet steam cleaning
malbrec530Local Guide · 88 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Found Gallaghers to clean carpets for us, chose them based on their reviews and they did not disappoint!! Brenda in the office is amazing , they fit us in and I had to change dates at least once, she was so accommodating. Their technician was just as nice , the place looks amazing. Thank you!

Paid $400–450Great priceCarpet steam cleaning
ClaudioLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great locally owned business. Friendly staff, easy to find, ample parking, quality work and fair prices. They truly know how to under promise and over deliver!

Paid $300–350Reasonable priceCarpet steam cleaning
Carol6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Gallagher’s is great to work with. My area carpet hadn’t been cleaned for several years and showed if. Gallagher’s picked it up and delivered it looking new.

Paid $100–150Reasonable priceCarpet steam cleaning
JordanLocal Guide · 93 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Highly recommend Gallagher's Rug and Carpet Care. The owner came out personally to clean our light tan carpets and stair treads, and he did an immaculate job. We had some lingering stains and pet stains that a standard rental cleaner couldn't get out, but they are completely gone now and the carpets brightened up…

Customer photo from Jordan's review
Paid $250–300Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
suzanneLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Gallagher's did a great job rehabilitating my beautiful Turkish rug, that had been peed on by a cat. No stains, no odor, colors all good--thank you very much!

Paid $50–100Reasonable priceCarpet steam cleaning
Manager,1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I highly recommend Gallagher's for carpet cleaning. I am absolutely stunned with the quality of service from this company. The owner John is very professional, attentive to his customers and just a generally nice person. We had many spots of all sorts of spills, etc. and our carpet looks amazing after the cleaning.…

Paid $450–500Reasonable priceCarpet steam cleaningArea rug cleaning
Jane9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent customer service and results. I live in Central Oregon and have taken my area rugs to Gallagher's for over 10 years. A testament to their treatment of our rugs!

Paid $100–150Reasonable priceCarpet steam cleaning
JoeLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We received excellent service from Gallagher‘s and our carpets look and feel like they are brand new! Friendly staff and quality work is what you’ll find at Gallaghers!

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal
AshLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We are absolutely thrilled with the results from John Gallagher and his team at Gallagher's Rug and Carpet Care! John did a phenomenal job cleaning the carpets throughout our entire home — the living room, stairs, hallway, bonus room, and two bedrooms all look and feel brand new. What really impressed us was John's…

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Catherine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

This is one of the most friendly custom-oriented businesses that I’ve ever come across . I was super impressed by their timeliness and the quality of their work. They actually delivered my 2 rugs early and they looked amazing! Six stars!

Paid $500+Great priceCarpet steam cleaning
ireneLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Timely. Courteous. Explained well. Answered all questions. Rugs looked great. Plenty of parking.

Paid $100–150Reasonable priceCarpet steam cleaning
AnnLocal Guide · 67 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

We have been using Gallagher's for 15 years. This time Juan cleaned the carpets in our basement rental apartment and in the bedrooms that we rent out on Airbnb. Juan showed up exactly on time, worked diligently, and even the 15-year old carpets Juan cleaned now look like they are brand new and that makes us proud to…

Paid $300–350Great priceCarpet steam cleaningGeneral carpet cleaning
Laurel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

1st time using Gallagher’s and I was not disappointed. Javier was our technician and did an excellent and thorough job. He made sure to answer all my questions and explained everything he would be doing. I highly recommend using this carpet cleaning service.

Customer photo from Laurel's review
Carpet steam cleaning
Nancy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Javier did a great job of cleaning all our rugs. We recently had to put our old dog to sleep but before she passed on she'd had quite a few pee accident. At the end it was coming out both ends at the same time! Our rugs look amazing!!

Paid $500+Reasonable priceCarpet steam cleaningPet stain & odor removal
Elise5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have trusted Gallagher Rugs for years and am never disappointed in the quality of their rug cleaning. They are always upfront if they have any concerns about the rug and their customer service is stellar. I will never go anywhere else but Gallagher’s

Paid $400–450Great priceCarpet steam cleaning

Show more carpet steam cleaning reviews (27 more) →

Price

$297-2% vs typical steam cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 69%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Area rug cleaning70$164–$440
General carpet cleaning65$170–$365
Pet stain & odor removal53$214–$448
Carpet steam cleaning47$176–$403
Upholstery cleaning15$196–$371

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