How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%98+6.9Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREGallagher's Rug and Carpet Care
Gresham, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 81 steam cleaning services · 5.0★ from 591 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
Reviews for your job
Customers hired Gallagher's Rug and Carpet Care for 5 kinds of job.
Gallagher's Rug and Carpet Care for carpet steam cleaning
Clear ✕All 47 Google reviews tagged “Carpet steam cleaning” · showing 40
We had a hand-tied wool carpet professionally cleaned. It's now like new and back in service. Their location is easy to get to, and is easy in and out. The facility is spotless and the staff is friendly. A solid five star business. ⭐⭐⭐⭐⭐
Exceptional services and people! We had a great experience working with Gallagher Rug and Carpet Care. We recently purchased a new (to us) home in the Gorge, and they came out to us and cleaned the carpeted room and our furniture. The technician was friendly, professional and did a great job. Then they came to our…
Excellent, efficient, reliable. Used Gallagers for wall to wall carpet, area rugs..so pleased every time.
The customer service was excellent. Everybody was helpful, kind, informative from scheduling, to drop off, to cleaning , to pick up! And they got it done faster than they said they would by about four days. A+.
The folks at Gallagher’s were friendly and helpful, and did a great job of cleaning my very grubby but beloved little wool rug! Its formerly bright colors are restored, and I’ll definitely bring it to them again.
Found Gallaghers to clean carpets for us, chose them based on their reviews and they did not disappoint!! Brenda in the office is amazing , they fit us in and I had to change dates at least once, she was so accommodating. Their technician was just as nice , the place looks amazing. Thank you!
Great locally owned business. Friendly staff, easy to find, ample parking, quality work and fair prices. They truly know how to under promise and over deliver!
Gallagher’s is great to work with. My area carpet hadn’t been cleaned for several years and showed if. Gallagher’s picked it up and delivered it looking new.
Highly recommend Gallagher's Rug and Carpet Care. The owner came out personally to clean our light tan carpets and stair treads, and he did an immaculate job. We had some lingering stains and pet stains that a standard rental cleaner couldn't get out, but they are completely gone now and the carpets brightened up…
Gallagher's did a great job rehabilitating my beautiful Turkish rug, that had been peed on by a cat. No stains, no odor, colors all good--thank you very much!
I highly recommend Gallagher's for carpet cleaning. I am absolutely stunned with the quality of service from this company. The owner John is very professional, attentive to his customers and just a generally nice person. We had many spots of all sorts of spills, etc. and our carpet looks amazing after the cleaning.…
Excellent customer service and results. I live in Central Oregon and have taken my area rugs to Gallagher's for over 10 years. A testament to their treatment of our rugs!
We received excellent service from Gallagher‘s and our carpets look and feel like they are brand new! Friendly staff and quality work is what you’ll find at Gallaghers!
We are absolutely thrilled with the results from John Gallagher and his team at Gallagher's Rug and Carpet Care! John did a phenomenal job cleaning the carpets throughout our entire home — the living room, stairs, hallway, bonus room, and two bedrooms all look and feel brand new. What really impressed us was John's…
This is one of the most friendly custom-oriented businesses that I’ve ever come across . I was super impressed by their timeliness and the quality of their work. They actually delivered my 2 rugs early and they looked amazing! Six stars!
Timely. Courteous. Explained well. Answered all questions. Rugs looked great. Plenty of parking.
We have been using Gallagher's for 15 years. This time Juan cleaned the carpets in our basement rental apartment and in the bedrooms that we rent out on Airbnb. Juan showed up exactly on time, worked diligently, and even the 15-year old carpets Juan cleaned now look like they are brand new and that makes us proud to…
1st time using Gallagher’s and I was not disappointed. Javier was our technician and did an excellent and thorough job. He made sure to answer all my questions and explained everything he would be doing. I highly recommend using this carpet cleaning service.
Javier did a great job of cleaning all our rugs. We recently had to put our old dog to sleep but before she passed on she'd had quite a few pee accident. At the end it was coming out both ends at the same time! Our rugs look amazing!!
I have trusted Gallagher Rugs for years and am never disappointed in the quality of their rug cleaning. They are always upfront if they have any concerns about the rug and their customer service is stellar. I will never go anywhere else but Gallagher’s
I have chosen Gallagher’s for my rugs consistently over the past few years because their work and service is top notch. I most recently brought two old but great area rugs in for cleaning and repair. The results were very good. Spots were removed, the rugs look bright and fresh, and the areas needing stitching and…
Tyler is a Rock Star! Thank you!
Can't say enough about the work done. Carpet looks brand new, Juan was amazing and everyone was so polite. No notes. Would use again.
I hired Gallagher’s to clean an array of carpets and furniture for my boss. From the first call, they were professional, knowledgeable, and easy to work with. John, Juan, and Ceaser did a fantastic job. They were respectful, thorough, and careful. Everything looked and felt like new, and my boss was thrilled. I’ll…
Javier was great! He was extremely knowledgeable about Carpet and how to clean them and was very professional. 100% going to use this company and Javier again.
My rug looks practically new!! I am very happy with the quality of work and the overall professionalism of Gallagher’s entire team! Over the past few years I have had this rug cleaned a couple of times and never has it looked as good as it does now. Thank you thank you. I would highly recommend Gallagher’s to anyone who needs their rugs cleaned.
Javier did a great job. Our wool carpeting had been down almost 6 years and it looks like new. What a professional and pleasant person he is. Thank you Gallagher for a great job
Javier, our cleaner was not only personable he showed great care for our home and did a perfect job renewing a 37 year old bone white carpet. All stains removed, carpet edges cleaned nearly as new. I bought quality carpet and Gallagers made it look new again
I needed a last minute carpet cleaning because the company I initially hired flaked on us and were a no show the day of. I found Gallagher's on Google and decided to give them a try based on their reviews and I'm so glad I did! They fit me in within a few days, they were very pleasant and professional on the phone.…
Javier was a phenomenal person who cleaned our carpets. Even a rug in front of our front door was shampooed and was not on the schedule. 10 stars or should I say 20. Well deserved and customer service is impeccable. Highly recommend. We have been with them for many years. Thank you again Javier.
We just had our carpet cleaned and we are very pleased with the results. John was great to work with and he got some stubborn stains out. We will definitely go back to Gallaghers next time we need carpet cleaning.
Excellent experience. Javier was terrific. Explained everything he was going to do. He was also quite friendly. The carpet results are amazing. Great service!!!!
I can’t say enough positive things about the rug cleaning service I recently got for my artist-designed, vegetable-died, made-in- Nepal rug. 😃👏. NW artist Bonnie Bronson designed this rug in 1988. It’s been shown in the Portland Art museum. But our daughter’s naughty little dachshund has no respect while she is in…
Juan our technician was an amazing guy and very quick and excellent work!!! We would love to have him every time we have our carpets cleaned. Lord Vader gives him an A++
We hired Gallagher's to come out and clean our carpet that hadn't seen a proper cleaning in probably a decade. The staff were super friendly and professional. 10/10 would definitely use again.
Gallagher’s cleaning of our wool wall to wall carpets was fantastic! The carpets look brand new! John was knowledgeable, efficient, tidy, and personable. Would definitely recommend them and will be using them again when it’s time to clean our carpets! They did an absolutely perfect job!
The service exceeded my expectations. John was friendly and super professional. He clearly knew his craft. The results are stunning—he cleaned the carpets in the area occupied by our 19 year old son and his cat who just moved to an apartment. Need I say anything more about the cleaning task at hand?! :-) John was…
They provided excellent service for a very reasonable price. They were able to deal with doing work in our high rise (more challenging I would think than a house). They give you an estimate first before coming and then measure the are for a more precise estimate once they survey it. They text you the day before…
Javier was outstanding! This company needs to expand, best in Portland HANDS DOWN! Very happy with the service, from the movement of the furniture, attention to minor details to sense of urgency. Promote that man.
John's service and attention to detail are top tier. He'll go the extra mile to trouble shoot. Most important, he convinced us that business IS personal . . . because he cares! Thank you!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Area rug cleaning | 70 | $164–$440 |
| General carpet cleaning | 65 | $170–$365 |
| Pet stain & odor removal | 53 | $214–$448 |
| Carpet steam cleaning | 47 | $176–$403 |
| Upholstery cleaning | 15 | $196–$371 |
