Experts Reviews · Company report
Gallagher's Rug and Carpet Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%98+6.9Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Gallagher's Rug and Carpet Care

Gresham, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 81 steam cleaning services · 5.0★ from 591 Google reviews

Report card

Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gallagher's Rug and Carpet Care is better than 96% of steam cleaning services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gallagher's Rug and Carpet Care is better than 98% of steam cleaning services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Gallagher's Rug and Carpet Care is better than 100% of steam cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Gallagher's Rug and Carpet Care is better than 100% of steam cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gallagher's Rug and Carpet Care is better than 100% of steam cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Gallagher's Rug and Carpet Care is better than 98% of steam cleaning services.A
98

Reviews for your job

Customers hired Gallagher's Rug and Carpet Care for 5 kinds of job.

Gallagher's Rug and Carpet Care for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.65
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$300–350
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$365
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 57
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 65 Google reviews tagged “General carpet cleaning” · showing 20

JaneLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

We had three vintage rugs cleaned: a bed room rug and two runners. And I should mention we have three indoor cats - one of whom will be 20 next month - need I say more. We also had the rugs treated to protect them better in the future. All three rugs look AND SMELL amazingly wonderful. I would recommend Gallaghers…

Paid $250–300Reasonable priceGeneral carpet cleaningPet stain & odor removal
Zander3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

One of my rugs has been ravaged by my three dogs, tracking mud in, eating treats on, and mercilessly peed on. The good folks at Gallagher's brought it back from the brink of death, looks great smells great, and I splurged on the extra treatment that should keep it a bit safer in the future. Very friendly and helpful crew there, would recommend 👍

Paid $100–150Reasonable priceGeneral carpet cleaningPet stain & odor removal
Jay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent work repairing holes in carpet - we couldn't even locate where the repair was completed! Great service with clear communication on cost and time.

Paid $500+Reasonable priceGeneral carpet cleaningService not listed
Katherine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent communication & quality cleaning. Would highly recommend!

Reasonable priceGeneral carpet cleaning
WynneLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great cleaning, very efficient, very good communication, and amazingly friendly people all around!

Paid $500+Reasonable priceGeneral carpet cleaning
JordanLocal Guide · 93 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Highly recommend Gallagher's Rug and Carpet Care. The owner came out personally to clean our light tan carpets and stair treads, and he did an immaculate job. We had some lingering stains and pet stains that a standard rental cleaner couldn't get out, but they are completely gone now and the carpets brightened up…

Customer photo from Jordan's review
Paid $250–300Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Wanda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Gallagher’s is always delightful to work with. I took 3 area rugs to their site for cleaning and they did the work quickly and beautifully. I also had them to my house for wall to wall, stairway and one large area rug. Again, They did a wonderful job and were so pleasant to work with- asking questions and verifying exact desires. Thank you!

Paid $300–350Reasonable priceGeneral carpet cleaningArea rug cleaning
JoeLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We received excellent service from Gallagher‘s and our carpets look and feel like they are brand new! Friendly staff and quality work is what you’ll find at Gallaghers!

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal
AshLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We are absolutely thrilled with the results from John Gallagher and his team at Gallagher's Rug and Carpet Care! John did a phenomenal job cleaning the carpets throughout our entire home — the living room, stairs, hallway, bonus room, and two bedrooms all look and feel brand new. What really impressed us was John's…

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Patrick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great job on a very delicate rug from Egypt.

Paid $50–100Great priceGeneral carpet cleaning
TanjaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I've used Gallagher's for several years for a reason. Reasonable prices and great service. Recently I had my stairs cleaned by Juan. He was very friendly professional and did a great job. Thanks Juan for excellent customer service!

General carpet cleaningPet stain & odor removal
SaraLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We have had our carpets cleaned by Gallagher's twice now. Both times, Juan was the technician doing the work. He did a wonderful job. He clearly explained everything and then paid special attention to the areas that needed it most. We have two toddlers and a lot of carpet and Juan was able to get all the tough…

Paid $300–350Great priceGeneral carpet cleaning
AnnLocal Guide · 67 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

We have been using Gallagher's for 15 years. This time Juan cleaned the carpets in our basement rental apartment and in the bedrooms that we rent out on Airbnb. Juan showed up exactly on time, worked diligently, and even the 15-year old carpets Juan cleaned now look like they are brand new and that makes us proud to…

Paid $300–350Great priceCarpet steam cleaningGeneral carpet cleaning
Sherwin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Very responsive courteous service and excellent cleaning of both an in home carpet and area rug I took in. Both when I am on the premises and on the phone, the entire team seems available for consultation.

Reasonable priceGeneral carpet cleaningArea rug cleaning
Adrianne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Super happy with my carpet cleaning. Brenda got me set up within less than a few days, quoted a very reasonable price, and Javier did an amazing job turning a stinky room full of pet stains into a spotless, clean-smelling haven. Thank you!

General carpet cleaningPet stain & odor removal
BillyLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very fine work, nice people, fair prices. Highly recommend without hesitation. Thanks, Gallagher's, our room sparkles now because of the freshly cleaned carpet.

Paid $250–300Great priceGeneral carpet cleaning
GeoffreyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Clear communication and excellent service!

Reasonable priceGeneral carpet cleaning
Kelsey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great communication, professionalism, price, and most of all…wow did they get my carpets clean. Thanks Javier!

Paid $350–400Great priceGeneral carpet cleaning
Amy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Can't say enough about the work done. Carpet looks brand new, Juan was amazing and everyone was so polite. No notes. Would use again.

Great priceCarpet steam cleaningGeneral carpet cleaning
CaroleLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Gallagher's is the best carpet and rug cleaners! We have used them for wall-to-wall carpet cleaning, runners on stairs, area rugs and a large padded bench. Juan does an excellent job AND he is prompt, courteous and professional. Gallagher's prices are very reasonable. From scheduling to service--Gallagher's staff is a joy to work with. Thank you!

Great priceUpholstery cleaningGeneral carpet cleaningArea rug cleaning

Show more general carpet cleaning reviews (45 more) →

Price

$297-2% vs typical steam cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 69%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Area rug cleaning70$164–$440
General carpet cleaning65$170–$365
Pet stain & odor removal53$214–$448
Carpet steam cleaning47$176–$403
Upholstery cleaning15$196–$371

Compare with