How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%98+6.9Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREGallagher's Rug and Carpet Care
Gresham, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 81 steam cleaning services · 5.0★ from 591 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
Reviews for your job
Customers hired Gallagher's Rug and Carpet Care for 5 kinds of job.
Gallagher's Rug and Carpet Care for general carpet cleaning
Clear ✕All 65 Google reviews tagged “General carpet cleaning” · showing 60
We had three vintage rugs cleaned: a bed room rug and two runners. And I should mention we have three indoor cats - one of whom will be 20 next month - need I say more. We also had the rugs treated to protect them better in the future. All three rugs look AND SMELL amazingly wonderful. I would recommend Gallaghers…
One of my rugs has been ravaged by my three dogs, tracking mud in, eating treats on, and mercilessly peed on. The good folks at Gallagher's brought it back from the brink of death, looks great smells great, and I splurged on the extra treatment that should keep it a bit safer in the future. Very friendly and helpful crew there, would recommend 👍
Excellent work repairing holes in carpet - we couldn't even locate where the repair was completed! Great service with clear communication on cost and time.
Excellent communication & quality cleaning. Would highly recommend!
Great cleaning, very efficient, very good communication, and amazingly friendly people all around!
Highly recommend Gallagher's Rug and Carpet Care. The owner came out personally to clean our light tan carpets and stair treads, and he did an immaculate job. We had some lingering stains and pet stains that a standard rental cleaner couldn't get out, but they are completely gone now and the carpets brightened up…
Gallagher’s is always delightful to work with. I took 3 area rugs to their site for cleaning and they did the work quickly and beautifully. I also had them to my house for wall to wall, stairway and one large area rug. Again, They did a wonderful job and were so pleasant to work with- asking questions and verifying exact desires. Thank you!
We received excellent service from Gallagher‘s and our carpets look and feel like they are brand new! Friendly staff and quality work is what you’ll find at Gallaghers!
We are absolutely thrilled with the results from John Gallagher and his team at Gallagher's Rug and Carpet Care! John did a phenomenal job cleaning the carpets throughout our entire home — the living room, stairs, hallway, bonus room, and two bedrooms all look and feel brand new. What really impressed us was John's…
Great job on a very delicate rug from Egypt.
I've used Gallagher's for several years for a reason. Reasonable prices and great service. Recently I had my stairs cleaned by Juan. He was very friendly professional and did a great job. Thanks Juan for excellent customer service!
We have had our carpets cleaned by Gallagher's twice now. Both times, Juan was the technician doing the work. He did a wonderful job. He clearly explained everything and then paid special attention to the areas that needed it most. We have two toddlers and a lot of carpet and Juan was able to get all the tough…
We have been using Gallagher's for 15 years. This time Juan cleaned the carpets in our basement rental apartment and in the bedrooms that we rent out on Airbnb. Juan showed up exactly on time, worked diligently, and even the 15-year old carpets Juan cleaned now look like they are brand new and that makes us proud to…
Very responsive courteous service and excellent cleaning of both an in home carpet and area rug I took in. Both when I am on the premises and on the phone, the entire team seems available for consultation.
Super happy with my carpet cleaning. Brenda got me set up within less than a few days, quoted a very reasonable price, and Javier did an amazing job turning a stinky room full of pet stains into a spotless, clean-smelling haven. Thank you!
Very fine work, nice people, fair prices. Highly recommend without hesitation. Thanks, Gallagher's, our room sparkles now because of the freshly cleaned carpet.
Clear communication and excellent service!
Great communication, professionalism, price, and most of all…wow did they get my carpets clean. Thanks Javier!
Can't say enough about the work done. Carpet looks brand new, Juan was amazing and everyone was so polite. No notes. Would use again.
Gallagher's is the best carpet and rug cleaners! We have used them for wall-to-wall carpet cleaning, runners on stairs, area rugs and a large padded bench. Juan does an excellent job AND he is prompt, courteous and professional. Gallagher's prices are very reasonable. From scheduling to service--Gallagher's staff is a joy to work with. Thank you!
My rug looks GREAT. Thank you!
I needed a last minute carpet cleaning because the company I initially hired flaked on us and were a no show the day of. I found Gallagher's on Google and decided to give them a try based on their reviews and I'm so glad I did! They fit me in within a few days, they were very pleasant and professional on the phone.…
Excellent experience. Javier was terrific. Explained everything he was going to do. He was also quite friendly. The carpet results are amazing. Great service!!!!
Juan our technician was an amazing guy and very quick and excellent work!!! We would love to have him every time we have our carpets cleaned. Lord Vader gives him an A++
We hired Gallagher's to come out and clean our carpet that hadn't seen a proper cleaning in probably a decade. The staff were super friendly and professional. 10/10 would definitely use again.
Gallagher’s cleaning of our wool wall to wall carpets was fantastic! The carpets look brand new! John was knowledgeable, efficient, tidy, and personable. Would definitely recommend them and will be using them again when it’s time to clean our carpets! They did an absolutely perfect job!
Both times we have used Gallaghers rug and carpet care, they have done an excellent job. Javier was punctual, friendly, efficient, and clear with his explanation of what was going to happen. We will definitely continue to use them!
They always do a great job for me!
Javier did a really wonderful job. I am very pleased with Gallagher’s. My carpets hadn’t been cleaned in 10 years and they feel and look good now. And the area where our dog peed is cleaned up!
Javier was super nice, knowledgeable, efficient and fast! He was also kind to the cat. He tackled my two kids rooms and the stairs and it all looks so much better. He also helped advise me about the couch. Great service, thank you!
Always on time, personal and a super clean carpet ! My go to for a professional clean and excellent service. Thanks 😊
Polite and engaged. All around positive experience. Would recommend and use again
Javier was outstanding! This company needs to expand, best in Portland HANDS DOWN! Very happy with the service, from the movement of the furniture, attention to minor details to sense of urgency. Promote that man.
My first time with Gallagher's was a good experience. John was on-time and explained the process thoroughly - very professional and friendly. The work was done efficiently and the results were superior to past cleanings. A new wine stain was removed. The rate seemed better than competitive. Highly recommended - consistent with other reviews.
Javier was professional and very helpful. Walked me through the process. Very happy with his work.
Javier Alvarez was professional and performed a great job on the carpet clean. Was better than I expected. Highly recommend going to this company for carpet cleans. Great customer service and experience.
I’d like to thank Javier for doing such an excellent job cleaning our carpeted stairs. This was my first time using Gallagher’s. They made the process very easy and we’re very communicative throughout the quoting/scheduling/cleaning process. I would definitely use them again and recommend them!
Javier is awesome. He's careful, thorough and thoughtful in being in our home. He's been with Gallagher's thru the pandemic, before and now, so they must be a pretty good company to work with. We will be delighted to have Javier back next year!
I have a beautiful rug on which my housemate spilled almost a whole bottle of furniture polish with dark wood stain in it. I was horrified that the carpet was ruined, and took it the next day to Gallagher's. They said not to have high hopes, since the polish is something that is very difficult to remove. How…
This us the place for all other businesses to emulate. Wonderful service (early!!), professional people and reasonable costs. Gallagher's is 6 Stars
We couldn’t be happier with the service! He got out paint and pet stains that we didn’t think possible. He made our old carpet look new again! Just in time for the holidays! We are thrilled!
Thanks to Javier from Gallagher's for the great carpet cleaning he did today. The stairs look amazing, as does all the rest of my condo. I highly recommend Gallagher's Rug and Carpet Care!
Working with Gallagher’s was a completely enjoyable experience. The team took great care through the entire process, starting with the scheduling and through the estimate, cleaning and follow-up. John was timely, knowledgeable, courteous and professional - and he brought all of our carpets to a new level of clean…
This review is long overdue for work that was done in December 2020 and January 2021. Just bought a new home Met the owner John who did the initial estimate and actual work. He deep cleaned all the carpet areas in the house which includes 2 bedrooms and stairs. The price is fair and reasonable considering the…
My wife and I have a rescue dog who struggled with having accidents in the house and while we did our best to try and keep the carpets cleaned they still felt dirty and had that urine smell we just couldn't get rid of. After the cleaning Javier did, our apartment smells amazing! It even looks as close to brand new…
For the past several years, we have worked with Gallagher's Rug and Carpet to clean our area rugs and carpet. They are consistently professional, prompt, and thorough. It feels good to work with a business that is committed to and takes pride in doing their work well.
Javier was great! He did an excellent job cleaning our basement carpet. He was very friendly, professional, and efficient. We'll definitely be returning to Gallagher's for all our rug and carpet care.
I had been planning on getting my condo carpets cleaned pre-Covid so had read a lot of reviews and had an idea of what it would cost. I hate it when I get a low estimate and same-day up selling- which I saw a lot of in reviews of other places. Gallagher’s gave me a quote based on my description that was in line…
I had two bedroom carpets cleaned. These carpets were in rough shape. They look great now! Juan was very professional, courteous, and helpful. He did a great job!
My wall to wall carpet was a hot mess, and my furniture needed cleaning too. I chose Gallaghers because of their well earned 5 star reviews. They were responsive, very professional and did an outstanding job. My carpet and furniture look new! I will definitely use them again. My husband and I are both very happy…
I used to clean carpets so I know what to look for and the questions to ask. Gallaghers went above and beyond my expectations. They did an amazing job on my carpets. I will refer them to all my friends.
Sean was extremely professional and did an exceptional job with our cleaning. He wasted no time and ensured that the carpet was looking as if we had just moved in.
From start to finish the experience was professional. Received an appointment confirmation same day and they worked around my schedule giving me several options. Sean was very friendly and did an excellent job on my carpet. Not the least expensive outfit in town but from experience I can that you get what you pay for. Highly recommend.
Really great work! Juan was able to get all the pet stains out and the carpet smells really good! Was really impressed with the professionalism and quality of work I would highly recommend them and I definitely will use them again!
Sean was great to talk to and described the process to me that Gallaghers use. He was very professional about his duties at hand. I will use Gallaghers again and will ask for Sean, as I will be a repeat customer.
Sean was there on time and did an excellent job cleaning the carpeting in three bedrooms. Very personable and professional. Prices are competitive and I would recommend this company highly without hesitation.
Sean was prompt and communicative, and very professional. He adhered to social distancing and mask measures and I felt safe and comfortable having him in our home. He was very considerate of the use of our driveway and space to facilitate the cleaning and his time estimate for the job was accurate. Five stars all around. Great experience.
We had our carpets in our house cleaned, and The experience was great from start to finish. Scheduling was fast and easy (even with a last minute reschedule from us). Sean arrived on time, was very friendly, and measured everything, in order to give us a fair estimate. He wore a mask (COVID) and shoe covers while…
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Area rug cleaning | 70 | $164–$440 |
| General carpet cleaning | 65 | $170–$365 |
| Pet stain & odor removal | 53 | $214–$448 |
| Carpet steam cleaning | 47 | $176–$403 |
| Upholstery cleaning | 15 | $196–$371 |
