Experts Reviews · Company report
Gallagher's Rug and Carpet Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%98+6.9Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Gallagher's Rug and Carpet Care

Gresham, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 81 steam cleaning services · 5.0★ from 591 Google reviews

Report card

Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gallagher's Rug and Carpet Care is better than 96% of steam cleaning services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gallagher's Rug and Carpet Care is better than 98% of steam cleaning services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Gallagher's Rug and Carpet Care is better than 100% of steam cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Gallagher's Rug and Carpet Care is better than 100% of steam cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gallagher's Rug and Carpet Care is better than 100% of steam cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Gallagher's Rug and Carpet Care is better than 98% of steam cleaning services.A
98

Reviews for your job

Customers hired Gallagher's Rug and Carpet Care for 5 kinds of job.

Gallagher's Rug and Carpet Care for pet stain & odor removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.53
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$214–$448
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 53
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 53 Google reviews tagged “Pet stain & odor removal” · showing 20

JaneLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

We had three vintage rugs cleaned: a bed room rug and two runners. And I should mention we have three indoor cats - one of whom will be 20 next month - need I say more. We also had the rugs treated to protect them better in the future. All three rugs look AND SMELL amazingly wonderful. I would recommend Gallaghers…

Paid $250–300Reasonable priceGeneral carpet cleaningPet stain & odor removal
Zander3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

One of my rugs has been ravaged by my three dogs, tracking mud in, eating treats on, and mercilessly peed on. The good folks at Gallagher's brought it back from the brink of death, looks great smells great, and I splurged on the extra treatment that should keep it a bit safer in the future. Very friendly and helpful crew there, would recommend 👍

Paid $100–150Reasonable priceGeneral carpet cleaningPet stain & odor removal
Barbara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Tyler cleaned a Persian rug of mine that had never been cleaned. I had this rug for 20 years and it had been peed on by the dogs over the years. While I had periodically cleaned it over the years with a home carpet cleaner, it was deeply in need of a cleaning. I give him an A+! It’s amazing the difference. Wow! The…

Pet stain & odor removalArea rug cleaning
Zar2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great customer service. I dropped off large wool rug. They gave me an honest estimate of cleaning success and cost.

Paid $500+Reasonable pricePet stain & odor removalArea rug cleaning
Lorrie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The rug is vibrant and beautiful after cleaning and restoration. Everyone at Gallagher’s was knowledgeable and professional. I definitely will use them again.

Reasonable pricePet stain & odor removalArea rug cleaning
JordanLocal Guide · 93 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Highly recommend Gallagher's Rug and Carpet Care. The owner came out personally to clean our light tan carpets and stair treads, and he did an immaculate job. We had some lingering stains and pet stains that a standard rental cleaner couldn't get out, but they are completely gone now and the carpets brightened up…

Customer photo from Jordan's review
Paid $250–300Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Loralee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

An old but beautiful blue flowered Chinese wool woven carpet soiled by borrowers with people and stains and odors was, I thought, a loss. But Gallager's revived this old treasure beautifully. Thank you, all of you also with kind, listening and responsive service.

Paid $200–250Reasonable pricePet stain & odor removal
Tippi8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great Service. Rug looks like new again.I've used Gallagher’s several times over the years and they always do a great job and super easy to work with.

Paid $200–250Great priceUpholstery cleaningPet stain & odor removalArea rug cleaning
JoeLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We received excellent service from Gallagher‘s and our carpets look and feel like they are brand new! Friendly staff and quality work is what you’ll find at Gallaghers!

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal
AshLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We are absolutely thrilled with the results from John Gallagher and his team at Gallagher's Rug and Carpet Care! John did a phenomenal job cleaning the carpets throughout our entire home — the living room, stairs, hallway, bonus room, and two bedrooms all look and feel brand new. What really impressed us was John's…

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal
TanjaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I've used Gallagher's for several years for a reason. Reasonable prices and great service. Recently I had my stairs cleaned by Juan. He was very friendly professional and did a great job. Thanks Juan for excellent customer service!

General carpet cleaningPet stain & odor removal
Natasha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

My large, beautiful old rug had taken a beating, after years of pet damage, kids, and high traffic, it was finally soaked in a flood this winter and at that point, I knew I had to either had to throw it away or attempt to save it. Gallaghers saved the day, and picked up the extremely heavy, smelly, wet rug, and…

Great pricePet stain & odor removalArea rug cleaning
Tamara10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Love my rug! The drop off process was super easy and transparent. I was explained the pricing and how it was calculated. The turn around time was pretty quick. I appreciate the follow up from my technician Tyler to ensure I was happy with the service! Thank you so much Tyler! My rug looks fresh and new! You did a…

Paid $150–200Reasonable pricePet stain & odor removalArea rug cleaning
Adrianne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Super happy with my carpet cleaning. Brenda got me set up within less than a few days, quoted a very reasonable price, and Javier did an amazing job turning a stinky room full of pet stains into a spotless, clean-smelling haven. Thank you!

General carpet cleaningPet stain & odor removal
Mariette3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

What a wonderful experience! From start to finish, the team at Gallagher’s was professional and so easy to work with, especially Tyler. They picked up my rug and returned it exactly within the time frame they said they would, and my rug came back like new, without the pet stains and odor! So pleased with the results…

Paid $500+Reasonable pricePet stain & odor removalArea rug cleaning
Nancy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Javier did a great job of cleaning all our rugs. We recently had to put our old dog to sleep but before she passed on she'd had quite a few pee accident. At the end it was coming out both ends at the same time! Our rugs look amazing!!

Paid $500+Reasonable priceCarpet steam cleaningPet stain & odor removal
James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Fabulous

Paid $300–350Reasonable pricePet stain & odor removal
Dorothy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Did a great job of cleaning cat urine stains/the rug looks better than ever!

Reasonable pricePet stain & odor removalArea rug cleaning
Barbara8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My go to for rug cleaning and repairs. Thoughtful care of some of my favorite rugs, including a handwoven rug from Oaxaca, Mexico that I bought from the weaver. I trust them to be clear about what to expect, and what’s possible for repairs.

Paid $300–350Reasonable pricePet stain & odor removalArea rug cleaningService not listed
AnneliseLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I love Gallagher’s! I’ve been using them for area rug cleaning for years and they always do a great job— and are super nice to boot!

Pet stain & odor removalArea rug cleaning

Show more pet stain & odor removal reviews (33 more) →

Price

$297-2% vs typical steam cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 69%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Area rug cleaning70$164–$440
General carpet cleaning65$170–$365
Pet stain & odor removal53$214–$448
Carpet steam cleaning47$176–$403
Upholstery cleaning15$196–$371

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