How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%98+6.9Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREGallagher's Rug and Carpet Care
Gresham, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 81 steam cleaning services · 5.0★ from 591 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
Reviews for your job
Customers hired Gallagher's Rug and Carpet Care for 5 kinds of job.
Gallagher's Rug and Carpet Care for pet stain & odor removal
Clear ✕All 53 Google reviews tagged “Pet stain & odor removal” · showing 40
We had three vintage rugs cleaned: a bed room rug and two runners. And I should mention we have three indoor cats - one of whom will be 20 next month - need I say more. We also had the rugs treated to protect them better in the future. All three rugs look AND SMELL amazingly wonderful. I would recommend Gallaghers…
One of my rugs has been ravaged by my three dogs, tracking mud in, eating treats on, and mercilessly peed on. The good folks at Gallagher's brought it back from the brink of death, looks great smells great, and I splurged on the extra treatment that should keep it a bit safer in the future. Very friendly and helpful crew there, would recommend 👍
Tyler cleaned a Persian rug of mine that had never been cleaned. I had this rug for 20 years and it had been peed on by the dogs over the years. While I had periodically cleaned it over the years with a home carpet cleaner, it was deeply in need of a cleaning. I give him an A+! It’s amazing the difference. Wow! The…
Great customer service. I dropped off large wool rug. They gave me an honest estimate of cleaning success and cost.
The rug is vibrant and beautiful after cleaning and restoration. Everyone at Gallagher’s was knowledgeable and professional. I definitely will use them again.
Highly recommend Gallagher's Rug and Carpet Care. The owner came out personally to clean our light tan carpets and stair treads, and he did an immaculate job. We had some lingering stains and pet stains that a standard rental cleaner couldn't get out, but they are completely gone now and the carpets brightened up…
An old but beautiful blue flowered Chinese wool woven carpet soiled by borrowers with people and stains and odors was, I thought, a loss. But Gallager's revived this old treasure beautifully. Thank you, all of you also with kind, listening and responsive service.
Great Service. Rug looks like new again.I've used Gallagher’s several times over the years and they always do a great job and super easy to work with.
We received excellent service from Gallagher‘s and our carpets look and feel like they are brand new! Friendly staff and quality work is what you’ll find at Gallaghers!
We are absolutely thrilled with the results from John Gallagher and his team at Gallagher's Rug and Carpet Care! John did a phenomenal job cleaning the carpets throughout our entire home — the living room, stairs, hallway, bonus room, and two bedrooms all look and feel brand new. What really impressed us was John's…
I've used Gallagher's for several years for a reason. Reasonable prices and great service. Recently I had my stairs cleaned by Juan. He was very friendly professional and did a great job. Thanks Juan for excellent customer service!
My large, beautiful old rug had taken a beating, after years of pet damage, kids, and high traffic, it was finally soaked in a flood this winter and at that point, I knew I had to either had to throw it away or attempt to save it. Gallaghers saved the day, and picked up the extremely heavy, smelly, wet rug, and…
Love my rug! The drop off process was super easy and transparent. I was explained the pricing and how it was calculated. The turn around time was pretty quick. I appreciate the follow up from my technician Tyler to ensure I was happy with the service! Thank you so much Tyler! My rug looks fresh and new! You did a…
Super happy with my carpet cleaning. Brenda got me set up within less than a few days, quoted a very reasonable price, and Javier did an amazing job turning a stinky room full of pet stains into a spotless, clean-smelling haven. Thank you!
What a wonderful experience! From start to finish, the team at Gallagher’s was professional and so easy to work with, especially Tyler. They picked up my rug and returned it exactly within the time frame they said they would, and my rug came back like new, without the pet stains and odor! So pleased with the results…
Javier did a great job of cleaning all our rugs. We recently had to put our old dog to sleep but before she passed on she'd had quite a few pee accident. At the end it was coming out both ends at the same time! Our rugs look amazing!!
Fabulous
Did a great job of cleaning cat urine stains/the rug looks better than ever!
My go to for rug cleaning and repairs. Thoughtful care of some of my favorite rugs, including a handwoven rug from Oaxaca, Mexico that I bought from the weaver. I trust them to be clear about what to expect, and what’s possible for repairs.
I love Gallagher’s! I’ve been using them for area rug cleaning for years and they always do a great job— and are super nice to boot!
I needed a last minute carpet cleaning because the company I initially hired flaked on us and were a no show the day of. I found Gallagher's on Google and decided to give them a try based on their reviews and I'm so glad I did! They fit me in within a few days, they were very pleasant and professional on the phone.…
Excellent experience. Javier was terrific. Explained everything he was going to do. He was also quite friendly. The carpet results are amazing. Great service!!!!
Juan our technician was an amazing guy and very quick and excellent work!!! We would love to have him every time we have our carpets cleaned. Lord Vader gives him an A++
Both times we have used Gallaghers rug and carpet care, they have done an excellent job. Javier was punctual, friendly, efficient, and clear with his explanation of what was going to happen. We will definitely continue to use them!
They provided excellent service for a very reasonable price. They were able to deal with doing work in our high rise (more challenging I would think than a house). They give you an estimate first before coming and then measure the are for a more precise estimate once they survey it. They text you the day before…
Javier did a really wonderful job. I am very pleased with Gallagher’s. My carpets hadn’t been cleaned in 10 years and they feel and look good now. And the area where our dog peed is cleaned up!
Always on time, personal and a super clean carpet ! My go to for a professional clean and excellent service. Thanks 😊
The staff at Gallagher’s are amazing! I was hesitant to use the service because it seemed a little pricy, but the staff made me feel understood, taken care of, and special every step of the way. And the end product was wonderfully executed. I’ve never met a staff that was so attentive, knowledgeable, and kind.
Javier was outstanding! This company needs to expand, best in Portland HANDS DOWN! Very happy with the service, from the movement of the furniture, attention to minor details to sense of urgency. Promote that man.
John's service and attention to detail are top tier. He'll go the extra mile to trouble shoot. Most important, he convinced us that business IS personal . . . because he cares! Thank you!
Javier was professional and very helpful. Walked me through the process. Very happy with his work.
I’d like to thank Javier for doing such an excellent job cleaning our carpeted stairs. This was my first time using Gallagher’s. They made the process very easy and we’re very communicative throughout the quoting/scheduling/cleaning process. I would definitely use them again and recommend them!
This us the place for all other businesses to emulate. Wonderful service (early!!), professional people and reasonable costs. Gallagher's is 6 Stars
Do yourself a favor and go get your rug cleaned by Gallagher's. I am truly amazed at the amount of dirt and filth they were able to remove from our rug. We have a very large (11'x14') very heavy wool rug that they did an amazing job revitalizing. Not only is the rug absent of any stains and discoloring, I'm seeing…
We couldn’t be happier with the service! He got out paint and pet stains that we didn’t think possible. He made our old carpet look new again! Just in time for the holidays! We are thrilled!
Working with Gallagher’s was a completely enjoyable experience. The team took great care through the entire process, starting with the scheduling and through the estimate, cleaning and follow-up. John was timely, knowledgeable, courteous and professional - and he brought all of our carpets to a new level of clean…
My wife and I have a rescue dog who struggled with having accidents in the house and while we did our best to try and keep the carpets cleaned they still felt dirty and had that urine smell we just couldn't get rid of. After the cleaning Javier did, our apartment smells amazing! It even looks as close to brand new…
For the past several years, we have worked with Gallagher's Rug and Carpet to clean our area rugs and carpet. They are consistently professional, prompt, and thorough. It feels good to work with a business that is committed to and takes pride in doing their work well.
I had been planning on getting my condo carpets cleaned pre-Covid so had read a lot of reviews and had an idea of what it would cost. I hate it when I get a low estimate and same-day up selling- which I saw a lot of in reviews of other places. Gallagher’s gave me a quote based on my description that was in line…
Fast, friendly and took the time to explain all my options.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Area rug cleaning | 70 | $164–$440 |
| General carpet cleaning | 65 | $170–$365 |
| Pet stain & odor removal | 53 | $214–$448 |
| Carpet steam cleaning | 47 | $176–$403 |
| Upholstery cleaning | 15 | $196–$371 |
