Analyzing 7,352,3487.4M ReviewsFor 20,82420.8K Experts

Galva Physical Therapy and Rehab logo

Galva Physical Therapy and Rehab

Physical therapist · Kewanee, IL · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%96+66.5Reliability 31%93+28.6Experts Score= 95Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#35 of 114 therapistsPosition by Experts Score among all companies we track in this category. · better than 70%
5.0 ★★★★★ 16 Google reviews · 9 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 16 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
19%reviews answered by the owner
Oct 2026latest review
📞 Call (309) 932-8100Request a call backWebsite ↗

Galva Physical Therapy and Rehab at a glance

Google reviewers rate Galva Physical Therapy and Rehab five stars based on sixteen reviews, with the owner responding to a small portion of feedback. Customers describe the staff as friendly, professional, and accommodating, noting that therapists provide respectful care and effective treatments for various conditions including back pain, surgery recovery, and general exercise. The clinic is praised for its helpful front desk personnel and sufficient equipment, with no negative patterns evident in the provided positive excerpts.

  • Google rating: 5.0 out of 5 from 16 reviews (100% five-star).
  • Reviews on this page: 16 Google reviews (12 with written comments, 1 with photos).
  • Owner responses: the business replied to 19% of reviews.
  • Most recent review: October 16, 2026.
  • Service: Therapist serving Kewanee, Illinois.

Data from Google, last updated October 31, 2026.

Score profile vs other therapists

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction96Reliability93Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 96 (median 90)Reliability: 93 (median 88)Momentum: 100 (median 100)
This companyTherapists median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Galva Physical Therapy and Rehab: 96/100 on this factor. Category median: 90.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Galva Physical Therapy and Rehab: 93/100 on this factor. Category median: 88.A
93
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 98.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Galva Physical Therapy and Rehab: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 60.–
–

Bar = this company · dark tick = category median.

Star ratings

16 Google reviews we collected

  • 5 stars16100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 12 written reviews

  • Praise1794%
  • Complaints16%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude844%
  • Quality & results528%
  • Would recommend528%

What customers talk about

We read 12 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Hannah and Kelly are awesome to work with, professional, and very accommodating.”
  • “The equipment was sufficient for a good work out and people were super friendly.”
  • “My results were very good and I would highly recommend galva physical therapy to everyone.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Dakota1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Highly recommend the Galva Office! Hannah and Kelly are awesome to work with, professional, and very accommodating.

Jeanine7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

The staff and therapists are very friendly and professional. They really do a great job!!

Bill1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I began my therapy a couple weeks ago and I have improved so much. The people are very nice to visit with and have helped me so much. I would recommend them to anyone

Duane3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I went to Galva rehab for personal exercise a few years ago. The equipment was sufficient for a good work out and people were super friendly. My workouts gave me more stability and strength.

Nancy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I went into physical therapy with very bad lower back pain and was very happy with the treatments I received. The staff was respectful, helpful, and professional to me every time I went. My results were very good and I would highly recommend galva physical therapy to everyone.

Mindi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I've gone to Galva Physical Therapy & Rehab for a variety of needs over the years: after bilateral carpal tunnel surgery, after car crashes, before/after spine fusion, before/after shoulder surgery, & other issues. Every therapist has been knowledgeable & friendly, & the front desk ladies are friendly as well! We…

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Photos

Customer reviews

5.0 ★★★★★ 16 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Dakota Copeland1 reviewTotal number of Google reviews Dakota has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Highly recommend the Galva Office! Hannah and Kelly are awesome to work with, professional, and very accommodating.

Jeanine Peterson7 reviewsTotal number of Google reviews Jeanine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The staff and therapists are very friendly and professional. They really do a great job!!

Bill A.1 reviewTotal number of Google reviews Bill has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I began my therapy a couple weeks ago and I have improved so much. The people are very nice to visit with and have helped me so much. I would recommend them to anyone

Duane Anderson3 reviewsTotal number of Google reviews Duane has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I went to Galva rehab for personal exercise a few years ago. The equipment was sufficient for a good work out and people were super friendly. My workouts gave me more stability and strength.

Diana Whitney9 reviewsTotal number of Google reviews Diana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great place. Helpful, professional and caring.

Nancy Anderson2 reviewsTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I went into physical therapy with very bad lower back pain and was very happy with the treatments I received. The staff was respectful, helpful, and professional to me every time I went. My results were very good and I would highly recommend galva physical therapy to everyone.

Mindi P.6 reviewsTotal number of Google reviews Mindi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I've gone to Galva Physical Therapy & Rehab for a variety of needs over the years: after bilateral carpal tunnel surgery, after car crashes, before/after spine fusion, before/after shoulder surgery, & other issues. Every therapist has been knowledgeable & friendly, & the front desk ladies are friendly as well! We are so fortunate to have physical therapy available in Galva, & I highly recommend them!

Ruth Talbot1 reviewTotal number of Google reviews Ruth has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

it was a wonderful experience, Hannah helped me so much I wouldn't have gotten as far as I did if she didn't help me

Myron Townsend7 reviewsTotal number of Google reviews Myron has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Friendly staff and great care. Very helpful

Jim Dura5 reviewsTotal number of Google reviews Jim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Hannah, thank you for excellent care after my shoulder replacement. I appreciate that you listen and treated me with dignity and respect!

Response from the owner · a year ago

Thank you for the wonderful review and kind words!! Thanks for trusting us with your care!!

Galva Physical Therapy and Rehab on Google Maps →

Business details