How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%90+21.8Value 14%92+13Replies to reviews 7%84+5.9Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREGarage Door Doctor
Bloomington, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 31 exterior door installers · 4.9★ from 1,019 Google reviews
Report card
Percentile vs other exterior door installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Reviews for your job
Customers hired Garage Door Doctor for 4 kinds of job.
Garage Door Doctor for garage door consultation
Clear ✕All 88 Google reviews tagged “Garage door consultation”
Great service by Matt, very professional and efficient, very knowledgeable and explained things very well, excellent and quick job
Brian did excellent job explaining anything about the door that might come up in the future and not trying to push a bunch of parts which it really doesn't need right now I'm was very impressed with his professional knowledge and attitude. Even knowing was a coupon customer he seem to do everything that was needed to be done according to the coupon.
Very knowledgeable and helpful. Excellent experience with whole company. They fixed all of our garage door issues and I’m very happy with the result!
Matt was incredible efficient, professional, and kind. Definitely the type of worker you feel comfortable inviting into your home. Greeted by dog, was patient while we weighed out some options for repair. We would go back to Garage Doctors, and we would ask if Matt was available again.
Bryan did a great job fixing our garage door. It works great now! It was fast and good service. Thank you Bryan!!!
Brian was very courteous, informative and efficient.
Totally pleased with using the Garage Door Doctor company and having Matt as the technician. The service was excellent, on time, efficient and reasonable. Our old operator and keypad is now updated and works so much better!! I highly recommend!
Brian was very knowledgeable and explained everything in detail. Exceptional service and highly recommend.
Matt is very knowledgeable and very happy with his service at our garage door.
Couldn't have asked for better service or service provider. Would gladly recommend to everyone. Joseph is a really nice and thoughtful young man.
Great service. On time. Texted with estimated time of arrival. Very pleased with the work.
Very happy with the work. The team worked together well. I would recommend Door Doctor’s to anyone who needs a door
Matt is very thorough and detailed.
I had a new garage door and opener installed - there was an initial error with the ordering of the door, but Garage Door Doctor made it right and moved quickly to correct their error. The sales staff were super helpful in picking out a door, and even provided images of how various doors would look on the house. The…
Corey did an amazing job installing the entire garage door setup. Incredibly efficient and was very helpful with my questions/concerns. Highly recommend. Jared was amazing as well with my initial quote and accessing my new door needs. Thank you!
Very friendly, professional and knowledgeable. Thanks for your help
Matt did a remarkable job measuring the 5 doors on a slanted driveway. When he installed 5/15 and 5-16, they fit perfectly and he did a fabulous job replacing some hardware that was shipped erroneously.
I called requesting same day service for a garage door that wouldn’t close. Jared arrived at my house around 8:30 pm. He took time with me, explained what was wrong & fixed the door. Also explained other things that might be future problems. I had moved into the house the wk before. He was great!
Garage Door, jammed and really messed up things on my Garage Door, and he got here promptly. He was able to do it the same day if it was two days before he was able to get to it because he was busy I understand that . He arrived early for 10 o'clock appointment. He was here about 930. Got everything he pretty much…
Very polite. Very. Very knowledgeable. Would definitely recommend.
He was very nice and professional!! Even with my many questions he took the time to make sure we knew what was going on and how everything worked!
Jared is nice, works quickly, and knowledgeable
Matt was SO professional, giving us several repair options. He repaired our door in 45 minutes!!! It works easily and quietly.
Very prompt, personable and professional. Got the work done quickly and efficiently at a fair price. Went above and beyond highly recommend Matt.
Your technician took care of the job and explained. What was going on with the door very efficient? I would recommend garage door doctor any timeTY
Good experience. However, he did not do a great job with the clean up. For example, a big handprint on the outside of the garage door and some stuff on the floor—one wheel
I highly recommend Garage Door Doctor, especially John Plummer! John was professional, knowledgeable, and did a thorough job repairing my automatic garage door opener. He took the time to diagnose the problem, explain what needed to be fixed, and made sure everything was working properly before he left. He also…
The contractor was very polite professional and affordable
My technician, Matt Whitney was very knowledgeable. I thought he was coming to give me a free. Estimate, when he got here, he fixed my garage door and it's working . I was really impressed with the professionalism
Matt was extremely above and beyond kind of person he really knows what he's doing and does a great job at it if we ever have anybody to have to come work on the doors again it will definitely have to be Matt! He was phenomenal!!
Matt came out to do estimate and installed 3 garage doors on same day Matt did an excellent Job . He worked very hard and it was very hot out as well. We are beyond satisfied with his work I highly recommend him I can’t say enough how nice they look Garage door doctor is top notch
My garage door spring broke Thursday evening. Garage Door Doctor had it as good as new by Friday evening. Repairman was awesome. He was knowledgeable, experienced, and efficient. My garage door is over 30 years old and definitely needed attention. The technician assessed the door, identified potential and existing…
Matt was super awesome, answered all my questions and explained everything in detail. 👍👍
I’ve been relying on Garage Door Doctor for over a decade. I keep going back because every technician I’ve met has been professional, knowledgeable, and efficient. My latest experience was an inspection and consultation to find what was causing a gap at the bottom of the door on one side. Joseph Kidd discovered a…
Jared was Professional and made me feel comfortable with his work and assessment of our garage door. It was an inexpensive checkup and well worth it.
Jared was great. Very helpful and fixed my problem quickly. Gave me a couple of suggestions to consider as well.
Matt was punctual, very pleasant, and a very good explainer.
Joe was timely, very professional, and covered everything. A job well done!
Matt was very friendly professional and informative. It was a pleasure to do business to do business with him and Garage Door Doctors. Free estimate and fair pricing.
I had a great experience. A technician came out within 24 hours. Joe explained the work that needed performed clearly. Thank goodness, it was a fast, easy repair. Will definitely use them again in the future.
My experience from the first call through the text updates was excellent. My technician, Matt Whitney, was friendly, clear, and easy to talk to. He inspected the entire system—door, rollers, hinges, motor, and circuit board—and showed me exactly what was wrong: a wobbly wheel with a broken clasp, a broken chain…
Very polite technician.
Matt Whitney, the repairman/representative arrived on time and quickly assessed the extent of necessary repairs. Once the assessment was complete, he began to develop contingencies for the repair. He provided me with a comprehensive plan from the immediate fix it quick approach to a complete replacement of the…
Joe was professional and pleasant. He was excellent
Our tech Joe was very professional and very curtious. Explained every well and let us know what we needed. There was no pressure to get what we didn't need .Joe is an excellent of a rep for your company.
The installer was very kind, friendly. Very easy to talk with, showed me exactly what was in desperate need of replacement, and had 3 options for me to view and decide upon. His work was extremely quick and efficient. I’d advise anyone with overhead doors in need of repairs or just a maintenance service to call…
Knowledgeable and professional.
Prompt service got our old unit replaced same day. Joseph, the technician did a great job.
This was by far the best experience I have ever had with a vendor and its employees. Matt, our technician was amazing. From his bright upbeat personal approach to his eye for detail and communication, Matt was the best example of how customer service should be executed. I would recommend both Garage Door Doctor and…
My repair Doctor was John W. Plummer and he was great in explaining my door issues and work with me to get a good deal & fix.
Matt was awesome - very thorough with his explanations and ready for any questions we had with patience and kindness. He gave us options depending on what we were looking for and our repair budget, and performed phenomenal work for what we chose. Highly recommend!
Great company and Technicians are great too!!
Joseph was extremely polite & helpful. It was a pleasure to have him fix my doors! Thank you Joseph & Garage Door Doctor!
Matt is a great worker, very knowledgeable on what needed to be done. May thanks
Part so overpriced I ended up sourcing myself. Joe was fine, not his fault.
Joe did a great job on our garage couldn’t ask for anybody better and he was very neat and very friendly. and we advise anybody to go to him.
Joseph Kidd was very informative and helpful. The job was quickly done. Very pleased.
Nice guy and did a nice job.
Matt came out and replaced our garage door opener. He was very knowledgeable and courteous. It did not take long to replace at all.
We had a great experience! Our garage door opener finally went out and they were able to assess, suggest what we needed, reviewed all options and got the entire new unit all installed in just a few hours! Matt was a great technician, very knowledgeable and able to explain things very well. Highly recommend for any garage door issues!
Thank you for your due diligence in getting my garage door correct. I do greatly appreciate it. Thanks again.
Matt Whitney was very punctual and knowledgeable about our problem. He was very friendly and easy to work with. Would recommend this company and Matt to do your work.
The service was thorough and pleasant. No problems.
Great service
Matt was on time and friendly, he explained the problem and the solution. He came up with an estimate quickly. Then he executed the repairs timely. Overall a great experience with him and his company.
Joe was extremely helpful and fixed the issue with my door quickly. Thanks!
Matt was extremely knowledgeable and friendly. Price was communicated up front and issue was resolved.
Matt was great!
These folks are the ones Costco refers to. Their quote was $4000 more than the local garage door quote, then they kept sending me emails with other customer's quotes (even one time sending a quote addressed to "Dear Costco"). The guy who quoted us a price said he could work with other companies (don't know what…
I had Garage Door Doctor come out today. A young man named Gabriel. He was very informative, patient, and professional. He sized up the situation, repaired and replaced what was needed quickly, and was very reasonable on the pricing. He did a wonderful job! Thanks Gabriel!
Tyler was great! Called to confirm arrival time. Arrived on time. Explained problems with my door and opener. Gave me options and explained each very well. Installed new opener and explained how to use. Even programmed my car to new opener. Very good experience.
Great service from start to finish. Tyler called when he was 10 minutes away from arriving. Tyler promptly arrived and diagnosed to issue immediately. Tyler offered options on fixing garage door and suggested a few other items to make sure my garage door didn’t have any other issues going forward. Tyler was polite…
Tyler arrived the day of the incident. He notified me when he was 45 min away. He was punctual, polite, friendly and knowledgeable. He did not try to pressure me into something more expensive, but instead explained the options and the pros and cons of each option. I was very pleased with him and will definitely call…
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & installation | 135 | — |
| Garage door consultation | 88 | — |
| Customer support | 26 | — |
| Garage door design | 2 | — |
