How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%90+21.8Value 14%92+13Replies to reviews 7%84+5.9Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREGarage Door Doctor
Bloomington, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 31 exterior door installers · 4.9★ from 1,019 Google reviews
Report card
Percentile vs other exterior door installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Reviews for your job
Customers hired Garage Door Doctor for 4 kinds of job.
Garage Door Doctor for general repairs & installation
Clear ✕All 135 Google reviews tagged “General repairs & installation” · showing 120
Matt was very friendly and professional. He diagnosed the problem, which ended up requiring a new operating device. He had the necessary equipment and replaced the faulty operator in about an hour. The price was reasonable for the work performed. Very happy with the job.
Great service, fast and efficient. Price is on the higher end for this repair.
Matt with Garage Door Doctor was honest and friendly. He fixed the broken part.
Great service by Matt, very professional and efficient, very knowledgeable and explained things very well, excellent and quick job
I had a great experience using the garage door doctor. The technician Matt,did an excellent job! He arrived early, was professional, explained his findings and only because of his level of interaction did I feel I got my moneys worth!
This was my second experience with Garage Door Doctor and both have been 5 stars. Matt was our technician for both appointments. He is thorough in his work and did a great job explaining our needs and what he did to address them. Their price is reasonable and their service was quick (next day). Highly recommend!
Great job making sure my questions were answered and problems were addressed.
Very knowledgeable and helpful. Excellent experience with whole company. They fixed all of our garage door issues and I’m very happy with the result!
1st customer. But will be longterm..."go to company". Prompt to arrive. Not pushy to upgrade . Fixed the problem quickly.
Was honest, very knowledgeable, polite and professional.
Complete garage door tear out and reinstall. Jeff did it in 4 hours.
Super speedy service, was in and out with a new garage door opener installed in a hour! Very easy to work with.
Showed up on time. Great attitude. Presented options. Made the repair we agreed upon demonstrating a thorough understanding of how to do the repair. Definitely would call them again!
Quick service, and worked with me on pricing where I could afford what I needed. Service guy was super friendly, knowledgeable, and left me with great insight!
Matt was incredible efficient, professional, and kind. Definitely the type of worker you feel comfortable inviting into your home. Greeted by dog, was patient while we weighed out some options for repair. We would go back to Garage Doctors, and we would ask if Matt was available again.
Wonderful place for a new garage door installation
Totally pleased with using the Garage Door Doctor company and having Matt as the technician. The service was excellent, on time, efficient and reasonable. Our old operator and keypad is now updated and works so much better!! I highly recommend!
Bryan was very friendly. Had the repair/replacement done in five minutes
Couldn't have asked for better service or service provider. Would gladly recommend to everyone. Joseph is a really nice and thoughtful young man.
Very happy with the work. The team worked together well. I would recommend Door Doctor’s to anyone who needs a door
Bryan was excellent in all ways. Very competent, personable...a delightful person. We have had exceptional experiences with Garage Door Doctor and will continue to rely on them for our garage door needs
Appointment was for 12:00 - 4:00 PM the morning after Labor day, with a note I could support earlier if technician was available. Matt arrived at 10:30AM and was finished by 11:20. His inspection revealed two issues besides the broken spring which prompted the call. All resolved within expected pricing. Mat was very informative and professional.
Great experience working with this team! Prompt service and excellent communication. This is the 2nd time Matt has helped us. Would definitely recommend!
Matt was simply outstanding. Knowledgeable, friendly, and very efficient. Quickly diagnosed what was actually a somewhat complicated issue, explained what needed to be done, and completed the fix super-fast on what was one of the hottest days of the year. Couldn't recommend him and Garage Door Doctor more highly.
Corey did an amazing job installing the entire garage door setup. Incredibly efficient and was very helpful with my questions/concerns. Highly recommend. Jared was amazing as well with my initial quote and accessing my new door needs. Thank you!
Excellent company that have some of the best technicians who are courteous, dependable, knowledgeable. They come on time and ready to resolve the issues! Matt was the technician on my call for service and reflected all of the traits noted above!
Garage Door, jammed and really messed up things on my Garage Door, and he got here promptly. He was able to do it the same day if it was two days before he was able to get to it because he was busy I understand that . He arrived early for 10 o'clock appointment. He was here about 930. Got everything he pretty much…
Great company to work with. I highly recommend Garage Door Doctor. They were on time, worked hard, and professional.
Very polite. Very. Very knowledgeable. Would definitely recommend.
John with Garage Door Dr. came out on a Saturday and fixed our broken spring. He was pleasant, very skilled, and efficient. We are so grateful for the Saturday service call!!!!
Jared was as kind and polite as he was thorough and efficient! Such a great job done by a great guy.
He was very nice and professional!! Even with my many questions he took the time to make sure we knew what was going on and how everything worked!
My technician Matt was very helpful and pleasant to be around. He provided me options and advice for my door. He nailed the issue and had the door working smoothly in minutes.
Jeff did an excellent job on the installation. He was very organized and the finished product looks great. I am happy with the quality of the door and the pricing was extremely competitive with other companies in the area.
Jared was awesome! Took the time to go over everything and the work was done efficiently and looks great! Highly recommend!
Installer Jeff is a pro. Arrived late in the day on Friday, got right to work, stayed late and completed a tidy install on a very hot day, his third door of the day! I highly recommend GDD.
Matt was a top notch technician, can’t fake experience, knowledge and workmanship. Highly recommend
Did work in a timely manner each time we used them. Do not like that they put their sticker directly on our wall. It peeled the paint off when I removed it.
Matt was SO professional, giving us several repair options. He repaired our door in 45 minutes!!! It works easily and quietly.
Very prompt, personable and professional. Got the work done quickly and efficiently at a fair price. Went above and beyond highly recommend Matt.
Very responsive; great service
Good experience. However, he did not do a great job with the clean up. For example, a big handprint on the outside of the garage door and some stuff on the floor—one wheel
I highly recommend Garage Door Doctor, especially John Plummer! John was professional, knowledgeable, and did a thorough job repairing my automatic garage door opener. He took the time to diagnose the problem, explain what needed to be fixed, and made sure everything was working properly before he left. He also…
I had an Excellent Experience with my garage door, Jared got it finished in a flash! He was even approved by the Dog!
Matt was extremely above and beyond kind of person he really knows what he's doing and does a great job at it if we ever have anybody to have to come work on the doors again it will definitely have to be Matt! He was phenomenal!!
Matt came out to do estimate and installed 3 garage doors on same day Matt did an excellent Job . He worked very hard and it was very hot out as well. We are beyond satisfied with his work I highly recommend him I can’t say enough how nice they look Garage door doctor is top notch
Matt was the greatest and did well in the sweltering heat. He quickly diagnosed and repaired cables on 2 doors I had already attempted and botched because the new cables were too long. The pulley and shaft had shifted in my attempt. He found several other minor problems I didn’t know about. The repair was less than…
Jeff A was very professional and personable. I enjoyed talking with him. He did an excellent job installing our new door and he cleaned up and made sure everything was perfect. The whole experience was great. From the very beginning talking with the Salesman Matt, who also was very professional and personable. Would wholeheartedly recommend this company.
Matt was super awesome, answered all my questions and explained everything in detail. 👍👍
I’ve been relying on Garage Door Doctor for over a decade. I keep going back because every technician I’ve met has been professional, knowledgeable, and efficient. My latest experience was an inspection and consultation to find what was causing a gap at the bottom of the door on one side. Joseph Kidd discovered a…
Jared explained all our options for the garage door repair, and the after agreement on what we preferred , he proceeded to quickly work on the repair.
Very knowledgeable
Very professional, knowledgeable, friendly and helpful! Highly recommend!
Jared was great. Very helpful and fixed my problem quickly. Gave me a couple of suggestions to consider as well.
At 8 am, I am rushing out t to an appointment. Garage door will not open, goes part way up stuck, chain looks off kilter, can't release to open manually. I call Garage Door Doctor, they are able to come at 10 am. Arrive on time. See the problem (broken spring); fix, tune up, make work perfectly in 45 minutes.…
I highly recommend Matt. He brought his A game. He is extremely knowledgeable and goes out of his way in the realm of customer service. Everything was straightforward and easy to understand and done right the first time. He replaced my operator and got my door back to operational. I WILL be back to order my new…
Matt was very kind and courteous. He arrived within the window of time we were given. He was very helpful in setting up our new garage door opener and My Q. He diagnosed the problem with our opener. He had everything in his truck ready to replace our broken garage door opener.
My technician, Eric Davis, did an excellent job. He was on time and called to let me know when he was 20 minutes away. He accurately diagnosed the problem, presented a price quote, and made the repairs in a reasonable amount of time. I would work with him again.
Matt is an excellent technician. I would recommend his work to anyone. Thank you Paul.
Matt was great! He arrived quickly, explained everything very thoroughly, completed the work quickly and was an all around nice guy.
Matt was professional, experienced, and friendly. He was quick and happy to answer all my inquiries. He provided useful advice for my old unit.
Very personable, quick service and reasonable
A spring on no our garage door broke. I called and Garage Door Doctor had a repairman at my house within an hour (or less) of calling. Apparently there was an appointment cancellation and the repairman was in our area. The repairman was Matt who has been doing garage door work for 20+ years. He did a thorough…
I had a great experience. A technician came out within 24 hours. Joe explained the work that needed performed clearly. Thank goodness, it was a fast, easy repair. Will definitely use them again in the future.
Matt Whitney did a great job and was a pleasure to work with.
Great service, fast repair!
My experience from the first call through the text updates was excellent. My technician, Matt Whitney, was friendly, clear, and easy to talk to. He inspected the entire system—door, rollers, hinges, motor, and circuit board—and showed me exactly what was wrong: a wobbly wheel with a broken clasp, a broken chain…
Response: Great Serviceman: Joe K was Great, Very knowledgeable and pleasant to work with. The price seemed high, $451.00 for a main spring replacement. Although It has been along time since I had one replaced. I give the experience a 4 out of 5.
👍🏽
Matt W. was super helpful and knowledgeable in helping me understand the state of my garage door and what would be helpful to improving any issues. I got my torsion spring replaced (which took under 20 min), but he made sure to inspect and lubricate all other parts of my garage door system as part of the service. Very thorough!
Matt was excellent. I highly recommend him. He was punctual, communicative and creative to find and repair a solution to our problem.
Matt with Garage Door Doctor was friendly and well prepared to handle our problem. Unfortunately, I was unable to be home when he arrived, but my wife said that Matt was a "super nice guy" and she felt comfortable with him there. Garage Door Doctor might be a tad pricier than other options, but I will pay for good…
Matt Whitney, the repairman/representative arrived on time and quickly assessed the extent of necessary repairs. Once the assessment was complete, he began to develop contingencies for the repair. He provided me with a comprehensive plan from the immediate fix it quick approach to a complete replacement of the…
Matt was very professional and knowledgeable about our problem. We are very happy with his prompt work and GD Drs fair pricing. Our old system is now new!
It was quite efficient straightforward . appreciate the work. Recommend to use services, we’ll use again if needed.
I scheduled a garage door tune up for 5/19/2024 and the entire process was very easy. The company confirmed my appointment via text and sent me updates. They also sent me a photo of the technician, Darrin, in advance of the appointment time. Darrin was on time and very professional. He answered all my questions. I…
The installer was very kind, friendly. Very easy to talk with, showed me exactly what was in desperate need of replacement, and had 3 options for me to view and decide upon. His work was extremely quick and efficient. I’d advise anyone with overhead doors in need of repairs or just a maintenance service to call…
Quick resolution of the problem and lubricated all my garage doors
Technician was great!
Matt was very knowledgeable and professional. He was able to diagnose and fix my garage door issue within just a few minutes. We had a great talk when he was finished. Super friendly and I recommend Garage Door Doctor to anyone.
Garage Door, and Matt Whitney in particular, were very communicative. Matt was knowledgeable, professional and thorough. He addressed all our issues and completed the job to our satisfaction. We will definitely use Garage Door Doctors again!
Technician Matt Whitney was fantastic! He thoroughly examined my garage door, offered different options to fix the issues, and completed the work fairly quickly. Very professional, knowledgeable, and friendly!
Technician Matt was friendly, fast, knowledgeable, and did quick work. Very satisfied customer here that would recommend garage doc to family.
Matt was awesome - very thorough with his explanations and ready for any questions we had with patience and kindness. He gave us options depending on what we were looking for and our repair budget, and performed phenomenal work for what we chose. Highly recommend!
Great company and Technicians are great too!!
Joe did a great job providing a tune-up and has great customer service skills. I’ll call Garage Doctor for my garage door needs.
Joseph was extremely polite & helpful. It was a pleasure to have him fix my doors! Thank you Joseph & Garage Door Doctor!
The springs on our garage door broke last night. Matt Whitney fixed us up this morning. Very efficient and nice too! Highly recommend.
Your repair man was very knowledgeable about the garage door operating system. He was quick and precise with completing the repairs.
Joe was great, told us exactly what we needed to fix the door and didn’t try to over sell us. He did the free assessment and had the part to fix it right then. Great, fast service and easy to work with.
Matt is a great worker, very knowledgeable on what needed to be done. May thanks
Matt explained everything to us and completed the work quickly and professionally.
Joseph was punctual and completed our annual service in a timely manner. He thoroughly reviewed the steps taken to improve our garage doors and provided sound advice to keep them running smoothly going forward. He is a very professional technician.
Part so overpriced I ended up sourcing myself. Joe was fine, not his fault.
Joe did a great job on our garage couldn’t ask for anybody better and he was very neat and very friendly. and we advise anybody to go to him.
Joseph Kidd was very informative and helpful. The job was quickly done. Very pleased.
Matt was fast and very professional. He didn't try to upsell me on stuff I didn't need. He gave me my options and let me decide without pushing me towards a higher package. Great service from start to finish!!! I will be highly recommending Garage Door Doctor LLC to all my friends and family for their garage needs!
Nice guy and did a nice job.
Tech Matt Whitney was excellent! Found my problem and had it fixed in an hour. Affordable, too!
We had a great experience! Our garage door opener finally went out and they were able to assess, suggest what we needed, reviewed all options and got the entire new unit all installed in just a few hours! Matt was a great technician, very knowledgeable and able to explain things very well. Highly recommend for any garage door issues!
Great service
Had one of my better experiences with a technician from Garage Door Doctor, Matt Whitney. He was the epitome of being professional, technically adept, and most importantly, having the ability to explain technical issues in such a way as to make them easily digestible by a layperson. He diagnosed the problem…
Service was fast and effective. Technician Joseph Kidd was professional and was well versed in the job. There was no upsell for service or product I didn't need.
Joe was informative, efficient, and solved problems that were not initially visible. Excellent communication and work in a very timely manner.
Matt Whitney was punctual, knowledgeable, efficient, friendly, and very helpful when he installed our garage door opener. We needed same-day service and he didn’t disappoint! We will definitely use Garage Door Doctor again and hope he is our technician.
Garage door problem this morning solved by the afternoon! I made the call around 1120 AM. A very courteous man answered and was able to schedule the tech for afternoon. Darrin arrived on time (there's even a link to see the tech in route). He inspected, explained and estimated work and cost with comfortable…
My garage door spring broke yesterday with my car trapped inside. I was expecting a much longer and more painful process, but Matt arrived on time and worked quickly and efficiently to get everything replaced, and he was very friendly and polite to boot.
Quick, same day service. Matt was my garage door expert who understood my complex need to restore mechanism to original. Professional, friendly and efficient. He took pictures of his repair and saved what was causing the problems I will recommend Garage Door Doctor and will make this company my go-to
Darrin Thompson was our garage door technician and we truly appreciated his expertise and quality work! He fixed our door and made it much quieter; feels like a new garage door. We highly recommend Darrin!
Darrin at Garage Door Dr. was fantastic. Super friendly and a great guy to talk to. He walked me through what happened with the door and how we could fix it, gave me the quote, and completed the job. Everything was straightforward and professional. Couldn’t recommend him more.
I had Garage Door Doctor come out today. A young man named Gabriel. He was very informative, patient, and professional. He sized up the situation, repaired and replaced what was needed quickly, and was very reasonable on the pricing. He did a wonderful job! Thanks Gabriel!
The coil spring on my garage door broke today. I called Garage Door Doctor around noon. Made an appointment for a 2pm - 6pm time slot. Tyler called and said he could come sooner. When he arrived he inspected the door and opener. He provided me with 3 options. He explained each very well. He completed the work…
Tyler was great! Called to confirm arrival time. Arrived on time. Explained problems with my door and opener. Gave me options and explained each very well. Installed new opener and explained how to use. Even programmed my car to new opener. Very good experience.
I needed my garage door checked out and serviced. Tyler called me when he was on the way and arrived at the time he had said. He let me know what my options were and explained in detail how to operate the door correctly and maintain it to avoid problems in the future. Thank you, Tyler for your great service.
Tyler arrived the day of the incident. He notified me when he was 45 min away. He was punctual, polite, friendly and knowledgeable. He did not try to pressure me into something more expensive, but instead explained the options and the pros and cons of each option. I was very pleased with him and will definitely call…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & installation | 135 | — |
| Garage door consultation | 88 | — |
| Customer support | 26 | — |
| Garage door design | 2 | — |
