How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%81+19.6Value 14%70+9.9Replies to reviews 7%100+7.1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREGarage Door Doctor Repair
Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #84Position by Experts Score among all companies we track in this category. of 92 garage door repair services · 4.9★ from 2,969 Google reviews
Report card
Percentile vs other garage door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Garage Door Doctor Repair for 8 kinds of job.
Garage Door Doctor Repair for customer support
Clear ✕All 128 Google reviews tagged “Customer support”
Very professional, on time, explain all details
I was surprised Alexis installed our new garage door himself and am very happy with the result. He's definitely a keeper -- polite, capable, and very good both technically and with customer sales & support.
Great service from Robert Resendez. He was very professional and incredibly detailed. Loved the service from everyone the dispatcher to the technician, it was 5 star service. Definitely recommend it.
Jonathon was very nice. Explained everything he was doing. Did a great job.
Processional, kind and informative. Gave me all the options and choices. Listened to what my needs are and the circumstances involved in this incident.
Brandon did a 125-point inspection of my garage doors … He performed the tasks meticulously. He was courteous and arrived on time! Great job!!
Isaiah did an outstanding job. Will use again in the future
Technician was respectful, professional, friendly, and kind. Explained everything, including what you watch for in the future. I highly recommend Garage Door Doctor, you won't regret it!
The work was very professional and extremely well done! Alex is the best!
Carlos explained everything in detail. My door doesn't make hardly any noise now and I feel at ease that it is safer.
Great response time, very professional service. Shaquille was great and very knowledgeable.
I had a great experience from start to finish. Everything went smoothly, and Jorge was outstanding—professional, knowledgeable, and clearly very experienced. I initially called just to service my spring system, but Jorge took the time to explain my options and the benefits of upgrading. I ultimately decided to…
Brandon is the tech who’s come out recently and adjusted our garage door back to install spec. Very experienced, professional and personable, this company is amazing at gathering the best support staff. And Taylor with Customer Care - her follow-up was unexpected and outstanding.
His professionalism, knowledge and quality of work would make you proud to be a part of your business.
Jorge is doing a very good job, meet my expectation
Alec was very informative with explaining every option possible for me and my wifes damaged garage situation. Excellent with customer relations
Andrew was on time friendly, and professional.
Garage Doctor has not failed us yet after using them for over 10 years. David did everything we asked and more. He is a great worker and makes sure his customers are happy before he leaves. Definitely recommend garage doc to all my friends and family.
He did a fantastic job!! Couldn’t ask for better
Exceptional Experience from Start to Finish! Our garage door unexpectedly malfunctioned after 5.5 years, and what started as a stressful situation quickly became a great experience thanks to David Finney. David was incredibly prompt, knowledgeable, patient, and relatable throughout the entire consultation process.…
Chandler provided excellent service installing the motor and remote control on my garage door. He recommended additional service for stability of the door which I accepted. Also recommended further recommendations for long term care.
Did an excellent job.
Garage Door Doctor did a wonderful job of installing new parts & getting my door working well again.
He did an excellent job. I am very pleased with the service. Thank you
Excelente trabajo de Alexis. Muy profesional y muy amable. Muchas gracias!!!☺️
He was great! Patient, knowledgeable and trustworthy. Couldn’t have asked for a better experience.
Alfredo, did an excellent job & did inspect all of the moving parts. Gave me some feedback on the door itself.
Fantastic Service, wonderful crew! After 16 years, we certainly have some wear and tear on our garage door. They provided quick scheduling, keep excellent account info- and their repair team is amazing. This particular trip- Shaquille came out and immediately found the issue and fixed us up quickly - with an…
Fantastic install service and super friendly.
I recently had my garage door repair by the Garage Door Doctor, and I was amazed by the excellent service I received. The technician was very professional and knowledgeable. He explained all of my options clearly and provided expert advice . The repair was carried out skillfully and efficiently, and the cost was…
Great service
Shaquille did an excellent job and very knowledgeable. He took time to explain the issues clearly and gave me a fair and transparent price before work approval. He is very effective in solutions to technical issues concerning overall work and garage door installation. Excellent customer service and a reliable technician.
Bennett was a blessing from beginning to end. The problem was much bigger than anticipated but he worked with me to get to a solution. I wish my words could really express the gratitude I have for the customer service and work I received.
Eric did a great job of evaluating the issue and recommending the needed repairs. Job well done and he makes the event a learning opportunity for the homeowner.
Nick is a Jewel! I hope he’s paid his worth! He’s professional, very knowledgeable, honest and kind. This is the first time I’ve ever actually been happy about having any type of service technician in my home! I will always recommend Nick At Garage Door Doctor!
On time, loved the early appointment. Work explained and completed very qui key. Problem solved.
Alex was great in talking with us about recent garage door issues. Very helpful and professional.
The service was great!!!! Totally recommend it
Michael did an outstanding job throughout the entire inspection and did a great job of explaining everything. Always pleased to have the Garage Door Doctor keep our garage door in great shape.
Jackson arrived on time, and he was very professional and knowledgeable. He quickly found the issue, explained the problem, and repaired the problem
Isaiah was on time, courteous, knowledgeable and thorough. He was able to solve our issue and our opener seems to be operating satisfactorily now.
Andrew was on time and professional. He diagnosed the issues and went straight to work to fix them.
Excellent service from Isaiah. Thank you!
Great experience very knowledgeable. Very helpful would recommend. Great guy
I wouldn't wish this experience on my enemies! They are extremely high and increase their rates simply because of the business model. We had spent half of a grand and still couldn't used our garage opener like normal. The agent was nice, but the nearly 8k for a new garage is horrendous.
Michael from The Garage Door did amazing! He explained from beginning to end all expectations and corrected all the problems I had from prior company. Thank you Michael !
He did great
New springs were not originally lubricated and thus door did not move smoothly. Jordan lubricated them which fixed. Was within warranty period so no charge. However, original price for work was vastly overpriced for installation of 2 new springs on 2 doors along with new rollers and new braces. Part prices had…
Transaction was smooth from the initial inquiry to assessment and repairs. Our repair technician was available more than an hour from the agreed time frame. Landen was very polite and professional. He provided us with the different options and was not insisting on any of it. He also answered all questions asked. He…
Alfredo was a life saver ! He was punctual and knowledgeable. He was so patient with all my questions and concerns! Definitely one of the best in Houston and surrounding areas to work with !!! 10 out of 10
Chase Allen did an excellent work fixing my broken garage door. He arrived on time pointed out all that needed to be fixed and explained all he was going to do to fix it so I could understand. He needs to rated a 10 because he did everything right.
Daniel was focused, paid attention to details; worked hard, and finished job in timely manner. He Couldn’t have done better.
Gavin did an amazing job and was very professional!
Robert showed up for my tune up of my 6 yr old garage. He was quick to tune up and go over what was still wrong. He was able to get my rollers all swapped out quickly and efficiently. Will call Garage Door Doctor for future garage door issues.
WARNING: DO NOT let them get you to spray product on your garage door for FREE. IT’S A SCAM. Unfortunately, was busy & got caught off guard when someone from their company handed us a flyer & offered to spray what appeared to be WD40 on our garage door. Our garage door did not have an issues prior to them spraying…
Great customer service and care.
Worked very hard the entire time he was here. Appreciate him very much.
Very knowledgeable and polite...I advised him of hmy situation...he addressed all my problems with solutions...fixed everything! I rarely consider purchasing a warranty program but I did do today...outstanding young technician...thank you
Jordan did a great job in quickly adjusting the raising and lowering of the garage door. The adjustment resulted in a smoother and quieter operation. Jordan provided excellent customer service.
Robert was great in answering all my questions.
Andrew is highly professional & confident. He knows his onions.
Tim was fast, professional, and did a great job. Garage door works like new!
Timely, efficient-explained all issues & options to my satisfaction.
Problem was solved quickly very pleasant adiatude,was very pleased with the service.Thank you kindly.
Very good professional and knowledgeable Office was great too All questions answered
I have had the worst experience with this company, and it isn’t funny. On top of that, the technician’s attitude was unacceptable. Below is my experience. While I do see some positive feedback, perhaps I just happened to get the wrong technicians. These people have come out four times as of today to try to fix my…
Great person very informative about his job .Great work.
Dan did another exceptional job and was friendly, professional, and good natured. I wish more service personnel were like him.
Alfredo is the best! Give this man a raise!!!
Damien was excellent. Very knowledgeable about the installation, service, and sales processes. Had an excellent experience!
I had my annual maintenance visit today with Isaiah Delgado . He was timely, pleasant, efficient and knowledgeable. He took the time to inform me of common maintenance issues to watch for as my garage door system ages, and he did not try to sell me on additional services. I am pleased with the service Garage Door…
Maurice did a great job. Stayed late to get it done, doors work really well now.
Always a good job. Well done 👍
Mr. Beldin went right to work as soon as he got here. He is extremely professional and cares about the work he does. Very clearly takes his job to heart especially when it comes to his craft and his customers. The price is very reasonable and I am very pleased with the speed of his responce and results. I will call on him for any future needs.
Pleasant and professional personality
Excellent, friendly and professional gents
Alex did a great job. Garage Door Doctors prices are very high compared to two other quotes to replace the springs.
He was super courteous, knowledgeable and respectful. I couldn’t afford work to be done today so just wanted the free estimate I was promised to consider scheduling work to be done later. He did not argue that, but then offered me a very good deal before leaving after quoting, or I would not have been able to…
Hunter was great! He explained everything, found discounts I was entitled to, and cleaned everything up before he left. I will definitely ask for him next time.
Alex did a great job explaining everything to me and was very professional. Love using the door doctor. You all are very reliable
Alfredo was utmost professional and explained his findings in great detail. Offered various ways to address our garage door issues, cost, effectiveness, and long term solutions to each option. Would absolutely recommend Alfredo and Garage Door Doctor Repair to anyone who is seeking garage door related services.
Jordan did exceptional well teaching me about my new unit. He updated me on what to look out for and reassured me that the company is there to help me anytime.
Excellent service, quick and efficient. David was very knowledgeable.
Was very professional
I had a great experience. Joseph Soto was informative and kind. Pricing was upfront.
Nice to see NO DAYLIGHT UNDER THE DOOR.
I can't say enough good things about the service I received!! Francesco was so helpful when he came for my bid. Jay came right away to fix it and did a wonderful job! I love how much communication I got. They even send a bio so u know who's coming. I highly recommend Garage Door Dr!
Thorough inspection of my garage door by Alex. Excellent service and repair. I highly recommend.
Brandon, installer was awesome. Made sure I understood all aspects of new garage door and apps.
Francisco was knowledgeable, professional and extremely helpful in communicating what was happening every step of the process. He made this process so easy and was a pleasure to deal with.
I do hear by and henceforth judge all customer service that I receive on the “Joey Scale.” To quantify this scale in layman terms, if 10 is the greatest level you can receive, than Joey is an 11. Constantly positive, respectful, professional, funny, etc. My whole family enjoyed working with him. He was meticulous in…
Christian came right before it was time and was very courteous and well mannered. He gave me several options on the repair of my door.
Maurice McShepard was the most professional service person that has been to our home in the past 10 years. He was polite, knowledgeable and thorough.
Brock was amazing best customer service ever!
Mark was absolutely fantastic! He took his time with me explaining everything. Vincent was great talking me through the payments. I cannot explain how refreshing it is to have people that actually care about their job and other people.
Matt was great, customer service was outstanding. Was very helpful and very knowledgeable. Really appreciate the fact that he was not trying to force me into purchasing anything I didn’t feel comfortable with but still provide all the options. Would highly recommend Garage Door Doctor to everyone that is in need of some maintenance or repairs.
Amazing work done by Mark H! Repeat customer - their service, respectfulness and expertise is unmatched. Priced very reasonably and quick turnaround.
Great guy. Knowledgeable!
Very friendly service, no pressure.
Isaiah is the awesome. He is knowledgeable, demonstrates professionalism, and welcoming personality made the experience far exceeded my expectations.
Matt did an excellent job tuning my new garage door. He explained the important details that are important for me to know. I am very happy.
Joey did an outstanding job on my garage door. He provided multiple different routes we could take that best suited my situation. He was polite, hard-working, and I will be requesting him if I ever need help with my garage door again.
As always went above and beyond! Very professional and knowledgeable!
Something’s you don’t DYI and garage springs are one of them. I was happy to find a company that was able to provide great customer service and great quality of work, no robots , human interaction and the lady representative (I forgot her name)that setup the appointment was polite and helpful . The garage Doctor…
Alex was very professional and helpful with options on handling our situation. Also a genuinely great person!
I had a great experience with Mark! He addressed all of my concerns with my garage and took the time to explain everything clearly and thoroughly. Their patience and attention to detail really stood out, and I felt confident and informed throughout the entire process. It’s not always easy to find someone who’s both…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & installation | 475 | — |
| Garage door consultation | 335 | — |
| Customer support | 128 | — |
| Installation | 78 | — |
| Garage door design | 21 | — |
| Door design | 11 | — |
| General repairs | 3 | — |
| Custom doors | 2 | — |
