How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%81+19.6Value 14%70+9.9Replies to reviews 7%100+7.1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREGarage Door Doctor Repair
Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #84Position by Experts Score among all companies we track in this category. of 92 garage door repair services · 4.9★ from 2,969 Google reviews
Report card
Percentile vs other garage door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Garage Door Doctor Repair for 8 kinds of job.
Garage Door Doctor Repair for garage door consultation
Clear ✕All 335 Google reviews tagged “Garage door consultation” · showing 120
Definitely good at explaining what was needed with appropriate options.
Isaiah was very knowledgeable, took the time to explain what needed to be done, and worked efficiently.
Good communication
Appreciate both Chris and Cesar! Chris with the financial , features and benefits of each package. Worked with my financial constraints . Cesar was wonderful! Explained everything he did and what will change with new door. He also repaired the old system so I would be safe until new door was installed.It was a…
Very professional, on time, explain all details
I was surprised Alexis installed our new garage door himself and am very happy with the result. He's definitely a keeper -- polite, capable, and very good both technically and with customer sales & support.
Jorge did a great job explaining the problems and solutions for residing my garage door. He was patient and answered all my questions or concerns. His work was excellent.
Great. I love experienced people.
Great service from Robert Resendez. He was very professional and incredibly detailed. Loved the service from everyone the dispatcher to the technician, it was 5 star service. Definitely recommend it.
Jonathon was very nice. Explained everything he was doing. Did a great job.
10 stars, He was such a nice youg man. Very polite,great listener very Knowledgeable!!!! Very professional. He a great Asset to you company . Exceptional job.
Great customer service and knowledgeable technician!
Processional, kind and informative. Gave me all the options and choices. Listened to what my needs are and the circumstances involved in this incident.
“Great service from the Garage Doctor technician! Alex was professional, friendly, and arrived on time. He quickly diagnosed the problem, explained everything clearly. He answered my questions so efficiently when I showed my interest in a new lift master that I did not hesitate to purchase it. The price was fair,…
Isaiah did an outstanding job. Will use again in the future
Alfredo was excellent! His professionalism and kindness was top tier!
Ryan was very informative and helpful in making me understand the problem. He intelligently navigated me through differenr options to resolve the issue. I would recommend this company to anyone that got scammed or ripped by a seasonal garage repair technician.
Arrived timely and very thorough.
Technician was respectful, professional, friendly, and kind. Explained everything, including what you watch for in the future. I highly recommend Garage Door Doctor, you won't regret it!
Jesse was awesome! Very friendly and thorough. Were very happy with the job he did.
Eric is very knowledgable and explained everything carefully to me. He explained my options very well.
Very friendly. Evan and Johnathan worked with me to get me the door I needed and a price I felt was reasonable. Alexis was the installer for the garage door we ordered, he was professional, friendly, and skilled at his job. The installation showed that Alexis took pride in his work.
Trevor was polite but when he sensed our wanting to hang up without closing the sale right then, he kept on talking. We don't like, nor more importantly, respond to high pressure salespeople. Aside from the highest price in our 3 attained estimates, he made us feel uncomfortable with his continued rhetoric. We…
I have used this company several times over the years and have always been happy with the results. This time they came right away and fixed my door for a very fair price.
Alexis did a great job! I recommend this company very highly!
Honest and upfront pricing! Gavin was friendly and had great customer service! Will use them again in future!
Great response time, very professional service. Shaquille was great and very knowledgeable.
He did a great job, advised on what needs to be done to make out door better.
I had a great experience from start to finish. Everything went smoothly, and Jorge was outstanding—professional, knowledgeable, and clearly very experienced. I initially called just to service my spring system, but Jorge took the time to explain my options and the benefits of upgrading. I ultimately decided to…
Excellent service very professional
Josef was very nice. He knew what he was doing and stayed on point through out the job. By the end of it all we felt as though we made a new friend. Thank you for hiring exceptional people like Josef and thank you for sponsoring the Michael Barry show. Great companies and honest good people truly do make a difference. Don Niver Katy Tx
I had a great experience with all the people that helped me with my new garage door.
His professionalism, knowledge and quality of work would make you proud to be a part of your business.
Went above and beyond to diagnose the issues with the garage doors. We will use this company and technician when required in the future.
Jorge is doing a very good job, meet my expectation
Alec was very informative with explaining every option possible for me and my wifes damaged garage situation. Excellent with customer relations
Hunter did a great job! He arrived early and was very quick and efficient at repairing our garage door springs. Highly recommend!
Brandon did a great job keeping my garage door in perfect condition.
Joseph was very prompt and professional. He showed me all samples with good explanations.
Ryan was extremely polite knowledgeable and thorough in checking the mechanics of my garage door. Great guy!!!
Worst experience with Jonathon, had to call another technician the next day. All he wanted to do was sell me a new unit. Had no intention of repairing our existing.
Jonathan was very knowledgeable, professional and informative. He talked me through everything he did , including what he was checking and why he was doing it. I’m very satisfied.
Christian knows it all to a science. Expert in details and superior service.
Bennett the technician did a excellent job with repairing my garage door belt and adjustment. Went above and beyond explaining the different components and helped with a sensor issue too. Thanks!
David did a great job of explaining the issues my garage door had, as well as the risks down the line. He also detailed the cost and helped me to understand the annual service plan. Great service all around!
Very knowledgeable It was a quick easy fix! Thank you
It was a great company to make business with they done a great job with a great price. Thank you and I will recommend you to my friends.
Technician Jason Koch was very helpful and professional & did a great job for us very pleased.
⭐️⭐️⭐️⭐️⭐️Conner Made the Decision Easy Conner Schumacher was fantastic to work with and played a huge role in helping us select the right garage door system for our home. What really stood out was his ability to match our goals with products that were actually available in stock, allowing us to move forward…
Alex did above and beyond with installation of two garage door openers. Thank you.
Exceptional Experience from Start to Finish! Our garage door unexpectedly malfunctioned after 5.5 years, and what started as a stressful situation quickly became a great experience thanks to David Finney. David was incredibly prompt, knowledgeable, patient, and relatable throughout the entire consultation process.…
David was very professional and showed great competence at his visit today.
Michael provided excellent service. Located & fixed the problem quickly.
Chandler provided excellent service installing the motor and remote control on my garage door. He recommended additional service for stability of the door which I accepted. Also recommended further recommendations for long term care.
Amauri Thompson did an awesome job. Very prompt, quick and professional.
They gave us a very fair price. Professional, on time for appointment Pam armstrong
Garage Door Doctor did a wonderful job of installing new parts & getting my door working well again.
Friendly, personable, , door perfectly installed, attention to detail, diligent worker.
Excelente trabajo de Alexis. Muy profesional y muy amable. Muchas gracias!!!☺️
Terrible experience. Very rude technician who just made assumptions and did not listen to the customer. Very evident he showcased “I know it all” attitude.
Tim did a great he was very knowledgeable and got right after fixing the issues we had after a storm surge. He put the extra time in to solve the issue and made sure everything was working and programed before leaving. Jackson did a great job installing our new motor yesterday and was very thorough, responsive and efficient.
He was great! Patient, knowledgeable and trustworthy. Couldn’t have asked for a better experience.
Paul, Tanner and Jairo and the entire Garage Door Dr team are the "go-to" place for us. We've had them for repairs and that's extended the life of our doors and tracks. It's now time to purchase new doors and motors and Paul and Tanner helped us with the options along with his team. Jairo did the install and did…
What a great experience with exceptional customer service! I won’t use another company in the future, Carlos Suarez was a true professional that helped me with more than installation of a new spring system.
Sam Wright was very professional and courteous and repaired my garage door quickly! I am a very satisfied customer! I will definitely recommend Garage Door Doctor to all my friends and family. Excellent service!!
He was good at the job. But started turning aggressive and a bit rude when we refused the extra repairs/ replacements he was advising. His behaviour reg this matter was totally unwarranted. Will not be hiring Garage Doctor again, neither will we recommend this company.
Alfredo, did an excellent job & did inspect all of the moving parts. Gave me some feedback on the door itself.
Fantastic install service and super friendly.
Eric worked hard to inspect and assess the garage door issue we were having. Polite and professional. Contacted us with sales and have a plan to have installers replace our door. Time frame for waiting on parts is 3-6 weeks.
Carlos arrived on time. Thoroughly examined our garage door & our then existing garage door opener. We appreciated the way he explained what repairs needed to done & presented different options. His replacement quote was competitive with others we received so we chose the replacement option. Carlos took his time…
Robert Resendez is the man! He was in and out quick and knew his stuff! Very professional and courteous.
Expert knowledge and service! I appreciate his attention to detail. I highly recommend Sam Wright for Garage door service!
Darius was exceptional!! Very honest and it is greatly appreciated! Thank you so much. Will definitely be using y’all again when needed.
Shaquille did an excellent job and very knowledgeable. He took time to explain the issues clearly and gave me a fair and transparent price before work approval. He is very effective in solutions to technical issues concerning overall work and garage door installation. Excellent customer service and a reliable technician.
Amauri Thompson was very professional and provided a thorough evaluation of my garage door and opener. A tune up service was done, and when he was finished, the garage door was very quiet opening and closing.
Shaquille Richmond was great! Did the job thoroughly and explained the process in careful detail. He was friendly and professional. Highly recommend!
Bennett and his team were awesome ! The repairs were done right , and they did everything possible to help us get this repair done. We really appreciate you guys and your speedy assistance. Will definitely recommend to our neighbors !
Bennett was as kind and considerate as he could possibly be. However we were not expecting a $1500.00 garage bill. The home is 3 years old and new to us. We were expecting an adjustment, instead first new springs, replacing the one spring for 2, and then an entire motor change.
Great manners, knowledge, respectful
The work was done so Profesional and was inform step by step what was been done and super respectful and helpful
Carlos Suarez was technically competent & he put in a new spring for our garage door. We were very impressed with his work. After he finished, he cleaned up any mess in the garage. He was polite and friendly.
Eric did a great job of evaluating the issue and recommending the needed repairs. Job well done and he makes the event a learning opportunity for the homeowner.
Nick is a Jewel! I hope he’s paid his worth! He’s professional, very knowledgeable, honest and kind. This is the first time I’ve ever actually been happy about having any type of service technician in my home! I will always recommend Nick At Garage Door Doctor!
On time, loved the early appointment. Work explained and completed very qui key. Problem solved.
Carlos Suarez was excellent in his work. He was knowledgeable, prepared, and supported his recommendations with facts and demonstrations. He worked quickly, but did not cut corners and was very considerate with his cleanup. It's not as common as one might hope these days to Encounter a skilled and knowledgeable…
The service was great!!!! Totally recommend it
The pricing felt dishonest. Instead of doing a full inspection and laying out costs at the beginning of the consultation, additional costs were added on throughout the process. When we said we weren’t interested in additional costs, he told us we would need to sign a liability waiver nullifying the warranty. I would not recommend this company.
Excellent service, good customer service
Very professional, knowledgeable and fast.
Jackson arrived on time, and he was very professional and knowledgeable. He quickly found the issue, explained the problem, and repaired the problem
Prominent service. Technician was very polite, patient. Very pleased with overall service. Also, garage door doctor provided financial plan, which is very affordable that could not resist.
Alex Martinez was amazing! Super friendly explained everything very well. I told him I wanted basic bottom tier garage door and helped me get setup for what I needed. I couldn't recommend him enough! To add even Kameron the install guy was nice! Came in and put it up super simple!
We called Garage Door Doctor because we had good recommendations from friends. Landen did an excellent job of diagnosing the problem and completing the repairs. He was warm and personable, and very informative about our options without being pushy. We would call on him again in a heartbeat.
Great to work with. He did very good work and was extremely professional. I would recommend him to anyone.
Mr. Contreras was friendly and knowledgeable.
Came out and did a fantastic job. Gave us a few options to choose from and went to work right away. Was able to finish everything in one visit. Would recommend to anyone looking on upgrading their garage system.
Very professional.. explained all the options and let me know what other parts needed to be replaced
I have always relied on the Garage Door Doctor to keep my garage doors functioning
Everything was great, took time to diagnose and came back with options which is not common now a days. Excellent from scheduling to Finish. Definetly recommend.
David was awesome. Did a great job fixing the immediate issue and walking me through my options. Would highly recommend using him and Garage Door Doctor in the future.
Alfredo Sagastume was great! Very kind and very helpful on explaining every issue with garage door with detail. He was never pushy and that’s something I’ll always appreciate from a technician. I will definitely be calling them again for any future repairs.
Brandon was a very competent and professional and friendly installer. He did a great job.
Dane was great! Through the whole process was very understanding of the situation, and offered plenty of discounts to get me the best price possible. Super personable and to-the-point guy, definitely would call him for a follow up.
Great consultation
Very professional and great service all the way around. Jorge did a great job explaining things in details
Good job
Great experience very knowledgeable. Very helpful would recommend. Great guy
I wouldn't wish this experience on my enemies! They are extremely high and increase their rates simply because of the business model. We had spent half of a grand and still couldn't used our garage opener like normal. The agent was nice, but the nearly 8k for a new garage is horrendous.
Michael from The Garage Door did amazing! He explained from beginning to end all expectations and corrected all the problems I had from prior company. Thank you Michael !
He did great
Carlos Z and Andres B, help me and my mom with a new garage door and installation for her house. They were both super nice and very professional! Will definitely recommend to friends and family when they need one!
Tech Martinez did a great job repairing my garage door he was very kind and professional. Thank you Highly recommended
Alex M. from Garage Door Doctor was super helpful with fixing our door! He was very prompt, courteous, so friendly, and super knowledgeable about all things related to our door issue. The ease of booking the appointment was much appreciated. We will 100% use this company again for any garage door needs. They are…
They were very thorough with multiple options. Explained the concepts involved and I was able to understand and have the knowledge I need to make an informed decision.
Transaction was smooth from the initial inquiry to assessment and repairs. Our repair technician was available more than an hour from the agreed time frame. Landen was very polite and professional. He provided us with the different options and was not insisting on any of it. He also answered all questions asked. He…
Chandler did a great job. And was very informative about my garage.
Alfredo was a life saver ! He was punctual and knowledgeable. He was so patient with all my questions and concerns! Definitely one of the best in Houston and surrounding areas to work with !!! 10 out of 10
Extremely professional and kind!!
Chase Allen did an excellent work fixing my broken garage door. He arrived on time pointed out all that needed to be fixed and explained all he was going to do to fix it so I could understand. He needs to rated a 10 because he did everything right.
I have use Garage Door Doctor several times at different houses that I have owned. Everything was easy, from start to finish. Alex Martinez was an amazing young man, very knowledgeable, friendly, explained everything, and was very professional. The company and technician communication was great, via text and phone…
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & installation | 475 | — |
| Garage door consultation | 335 | — |
| Customer support | 128 | — |
| Installation | 78 | — |
| Garage door design | 21 | — |
| Door design | 11 | — |
| General repairs | 3 | — |
| Custom doors | 2 | — |
