How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%81+19.6Value 14%70+9.9Replies to reviews 7%100+7.1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREGarage Door Doctor Repair
Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #84Position by Experts Score among all companies we track in this category. of 92 garage door repair services · 4.9★ from 2,969 Google reviews
Report card
Percentile vs other garage door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Garage Door Doctor Repair for 8 kinds of job.
Garage Door Doctor Repair for general repairs & installation
Clear ✕All 475 Google reviews tagged “General repairs & installation” · showing 80
Definitely good at explaining what was needed with appropriate options.
Good communication
Christian was very friendly and took time to explain what was needed.
Did a great job and their communication skills were great.
Appreciate both Chris and Cesar! Chris with the financial , features and benefits of each package. Worked with my financial constraints . Cesar was wonderful! Explained everything he did and what will change with new door. He also repaired the old system so I would be safe until new door was installed.It was a…
Very professional, on time, explain all details
Benjamin was very kind and Professional . He explained in detail what the problem was with my garage door and his recommendations to repair the issue. He finished the repair and my garage door was running more Smoothly!
I was surprised Alexis installed our new garage door himself and am very happy with the result. He's definitely a keeper -- polite, capable, and very good both technically and with customer sales & support.
Shaquille was very friendly and helpful.
Great. I love experienced people.
I will start by saying that the garage door opener we had installed is working well. It is a good product and the installer worked hard and did a good job installing the new items. Our main complaint is with the price. We felt sick during and after the repair, because we felt we had been taken advantage of. We…
Excellent Service and very knowledgeable!
Nice technicians, but scummy practices. I scheduled a visit to have my garage door looked at. I made it clear in the online booking that I was only looking for a quote at the time. When the technician arrived, he told me he couldn’t even look at anything to determine what was wrong without a $180 deposit. That was…
Processional, kind and informative. Gave me all the options and choices. Listened to what my needs are and the circumstances involved in this incident.
Brandon did a 125-point inspection of my garage doors … He performed the tasks meticulously. He was courteous and arrived on time! Great job!!
Edit: like a totally different business. We recently had our garage door springs go out, and figured we would just call here because we had in the past. However their quote was WAAAYYY over priced and the rep was combative about it despite trying to cancel respectfully. Tech had already removed spring and told my…
Bennett was great. He checked out the door and sprizted the joints which helped my situation greatly. My door is less than 2 years old. He suggested I replace the main spring. He showed me the options and prices. I thought that that was something that was too costly for the door not even being 2 years old. He did…
Isaiah did an outstanding job. Will use again in the future
Jesse with Garage Door Dr was amazing. Very knowledgeable and did amazing work. He explained all the options and made the repair seem less. He also corrected a few of the issues from the previous company.
Ryan was very informative and helpful in making me understand the problem. He intelligently navigated me through differenr options to resolve the issue. I would recommend this company to anyone that got scammed or ripped by a seasonal garage repair technician.
Brandon with the Garage Door Doctor installation team did a fantastic job with our new garage door and motor installation! He was very professional, did a very nice, streamlined installation and made sure everything was working well. We always get excellent service from Garage Door Doctor and team.
Jaiden was excellent! Very informative and helpful
Arrived timely and very thorough.
Brandon did an excellent job!!!!! Replaced garage door and springs in under 3 hours. Would highly recommend him.
Technician was respectful, professional, friendly, and kind. Explained everything, including what you watch for in the future. I highly recommend Garage Door Doctor, you won't regret it!
The work was very professional and extremely well done! Alex is the best!
Very friendly. Evan and Johnathan worked with me to get me the door I needed and a price I felt was reasonable. Alexis was the installer for the garage door we ordered, he was professional, friendly, and skilled at his job. The installation showed that Alexis took pride in his work.
I have used this company several times over the years and have always been happy with the results. This time they came right away and fixed my door for a very fair price.
⭐⭐⭐⭐⭐ Five-star service from Garage Door Doctor! David Robinson was professional, knowledgeable, friendly, and an absolute pleasure to work with. He listened carefully to what had happened with our garage door, diagnosed the problem, reprogrammed and adjusted everything, and had it working perfectly again. David…
Alexis did a great job! I recommend this company very highly!
Isaiah was great! Very professional and courteous!! Answered all of my questions!! Thanks
Matthew did a great job. Coming to fix our door on a sunday. Very professional and respectful.
Great response time, very professional service. Shaquille was great and very knowledgeable.
Christian was awesome. He explained everything to us in detail which was nice, he gave us all of the options and, he was so patient with us and our million of questions lol! I now know why Garage Door Doctor is rated so high! And for those who complain about the prices….the prices are reasonable and furthermore, you…
Wonderful experience! Very professional and courteous!
I had a great experience from start to finish. Everything went smoothly, and Jorge was outstanding—professional, knowledgeable, and clearly very experienced. I initially called just to service my spring system, but Jorge took the time to explain my options and the benefits of upgrading. I ultimately decided to…
Able to get an appointment quickly to replace a broken spring. Chandler walked through all options available and broke down what needed to be replaced and why for safety.
Excellent service very professional
Very professional and straight forward. David was extremely polite and knowledgable. Job well done. .
Dominique did an outstanding job on the replacement of my spring and rollers. He has excellent customer service skills and took his time explaining the different options when it comes to the different types of replacement springs. I would definitely recommend both Garage Door Doctor and Dominique to anyone that needs to have there garage springs replaced.
I had a great experience with all the people that helped me with my new garage door.
Brandon is the tech who’s come out recently and adjusted our garage door back to install spec. Very experienced, professional and personable, this company is amazing at gathering the best support staff. And Taylor with Customer Care - her follow-up was unexpected and outstanding.
His professionalism, knowledge and quality of work would make you proud to be a part of your business.
Went above and beyond to diagnose the issues with the garage doors. We will use this company and technician when required in the future.
Garage door was loud and needed a new bottom gasket. Jorge arrived on time and was both professional and friendly. Would highly recommend if you need a garage door repair.
Alec was very informative with explaining every option possible for me and my wifes damaged garage situation. Excellent with customer relations
Hunter did a great job! He arrived early and was very quick and efficient at repairing our garage door springs. Highly recommend!
Felix went the extra mile in diagnosing some issues and clearly presented options for solutions. Thanks for a great job!
Andrew was on time friendly, and professional.
We are very happy with the work on our garage doors Joseph did a great job
Very friendly and knowledgeable technician. I will be a repeat customer.
Christian knows it all to a science. Expert in details and superior service.
Bennett the technician did a excellent job with repairing my garage door belt and adjustment. Went above and beyond explaining the different components and helped with a sensor issue too. Thanks!
David did a great job of explaining the issues my garage door had, as well as the risks down the line. He also detailed the cost and helped me to understand the annual service plan. Great service all around!
This is my 3rd time to use Garage Door Doctors. They did not disappoint. They worked me in the same day because I was concerned about safety. My garage was stuck open. Alfredo arrived about 4pm and left at 8pm. My garage door is 19 years old and a minor hit revealed major problems. I strongly recommend their services.
Bennett identified our garage door problem right away and quickly went about fixing it and now the double door goes up easily.
⭐⭐⭐⭐⭐ I had an excellent experience with Courtlen at Garage Door Doctor! From start to finish, he was personable, professional, punctual, and extremely hardworking. Courtlen expertly installed my new garage door, rails, H-frame build-out, seals, garage door lift motor, and all of the new technology/setup. He…
Exceptional Experience from Start to Finish! Our garage door unexpectedly malfunctioned after 5.5 years, and what started as a stressful situation quickly became a great experience thanks to David Finney. David was incredibly prompt, knowledgeable, patient, and relatable throughout the entire consultation process.…
Did a great job
Profesional. Greet personality and explained the work he was doing.
Brandon Zedlitz did a great job explaining the 128 point inspection he did on both of our garage doors. This was our annual tune-up and he found several things that needed to be adjusted.
Garage door doctor has always been our go to business for any type of garage door issues. Their service technicians are highly trained, their response time is excellent, and the work that is done could not be any better.
Chandler provided excellent service installing the motor and remote control on my garage door. He recommended additional service for stability of the door which I accepted. Also recommended further recommendations for long term care.
I had the tuneup special done and also had my wall garage door opener replaced due to it shorting out because of multiple power surges in our neighborhood. I would recommend Garage Door Doctors. Bennett was great.
Amauri from Garage Door Doctor did an amazing job on our garage door repair last night. We were the last appointment of the day and with all of the work he had to do, he did not leave our house until late in the evening. At no time did he seem annoyed or frustrated. The entire time, including when he was finished…
This was the second time I’ve used Garage door doctor the first was over 10 years ago. They still offer the same great service. Robert was great, was very thorough and kept me up to speed on what he was doing.
Garage Door Doctor did a wonderful job of installing new parts & getting my door working well again.
Very satisfied with Matt’s services with a New door installation. Great extra effort and execution.
Friendly, personable, , door perfectly installed, attention to detail, diligent worker.
Carlos S. did a fantastic job on my garage door. He was very knowledgeable and showed me exactly what I needed.
We are very grateful for the repair work Mr. Wright did. Thank you so much.
He was great! Patient, knowledgeable and trustworthy. Couldn’t have asked for a better experience.
Paul, Tanner and Jairo and the entire Garage Door Dr team are the "go-to" place for us. We've had them for repairs and that's extended the life of our doors and tracks. It's now time to purchase new doors and motors and Paul and Tanner helped us with the options along with his team. Jairo did the install and did…
What a great experience with exceptional customer service! I won’t use another company in the future, Carlos Suarez was a true professional that helped me with more than installation of a new spring system.
Technician was great. Explained everything just surprised at how expensive it was. Second garage door motor in 5 years and there is one person using it
Alfredo, did an excellent job & did inspect all of the moving parts. Gave me some feedback on the door itself.
Garage Door Doctor was great. Locally, family run here in Houston and they got a tech out to fix my door on a Saturday no problem. Carlos Suarez was my tech - awesome person. Very knowledgeable of all things related to garage doors, diagnosed what caused the issue and gave me 5 different repair options to choose…
Fantastic Service, wonderful crew! After 16 years, we certainly have some wear and tear on our garage door. They provided quick scheduling, keep excellent account info- and their repair team is amazing. This particular trip- Shaquille came out and immediately found the issue and fixed us up quickly - with an…
A thunderstorm knocked out my new garage door opener. Brandon replaced it. Well done.
Fantastic install service and super friendly.
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Price
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & installation | 475 | — |
| Garage door consultation | 335 | — |
| Customer support | 128 | — |
| Installation | 78 | — |
| Garage door design | 21 | — |
| Door design | 11 | — |
| General repairs | 3 | — |
| Custom doors | 2 | — |
