Experts Reviews · Company report
Garage Door Experts logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%94+24.5Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Garage Door Experts

Brookhaven, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 32 door repair services · 5.0★ from 217 Google reviews

Report card

Percentile vs other door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Garage Door Experts is better than 98% of door repair services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Garage Door Experts is better than 94% of door repair services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Garage Door Experts is better than —% of door repair services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Garage Door Experts is better than 100% of door repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Garage Door Experts is better than 100% of door repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Garage Door Experts is better than —% of door repair services.–
—

Reviews for your job

Customers hired Garage Door Experts for 2 kinds of job.

Garage Door Experts for garage door consultation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Garage door consultation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 16
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Garage door consultation”

SanjayLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I had an excellent experience with Garage Door Experts. Their response time was incredibly fast, and they accommodated my schedule without any hassle. The technician who arrived was professional, knowledgeable, and clearly took pride in their work. The quality of the repair was outstanding, and I was pleasantly…

Reasonable priceGarage door consultationGeneral repairs & installation
KelliLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

If I could give Garage Door Experts more than five stars, I would! They are professional, courteous, knowledgeable, punctual, and reasonably priced. They replaced both of our garage door’s torsion springs last year, and when an unrelated issue came up this year, they offered honest advice without pressuring us to…

Great priceGarage door consultationGeneral repairs & installation
Stanley9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Outstanding customer service! I had a garage door issue, and Garage Door Experts took the time to troubleshoot it with me over the phone and got it working without even charging for an appointment or a service call. They even followed up afterward to make sure the problem was resolved. I highly recommend Garage Door…

Garage door consultation
MarilynLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Thanks Garage Door Experts (Alpharetta) for great service. AHS provide this company to repair our garage door. Garage Door Experts sent extraordinary technician named Gavin. Gavin is very knowledgeable, professional and great listener. Gavin knew right away the issue with the garage door. Gavin explains in…

Reasonable priceGarage door consultation
Tanja1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I am totally amazed how professional and fast everything went. I called and within 1 hour he was here. Checked the motor and knew right of way it was fried!! He had a brand new motor for me. An even better one than what I had. Not even an hour later it was installed and ready to go. I’m telling you guys, today must…

Customer photo from Tanja's reviewCustomer photo from Tanja's review
Reasonable priceGarage door consultationGeneral repairs & installation
Nadia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Absolutely outstanding service! This team is the best I’ve ever worked with. From the moment I contacted them, they were professional, responsive, and very knowledgeable. They showed up on time, quickly diagnosed the issue, and explained everything clearly before getting to work. If you’re looking for a reliable,…

Great priceGarage door consultationGeneral repairs & installation
Ahsan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Have used them a 2-3 times over the past 6-8 years. One of the most honest humble skilled technicians I have worked with. Highly recommended for any garage door needs. Very responsive.

Great priceGarage door consultationGeneral repairs & installation
Andrew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Great priceGarage door consultation

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 63%Reasonable 37%Overpriced 0%Not sure 0%

Jobs customers hired them for

Compare with