Garage door supplier · Brookhaven, GA · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%94+24.5Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#13 of 32 door repair servicesiPosition by Experts Score among all companies we track in this category. · better than 61%
5.0★★★★★217 Google reviews · 22 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Garage Door Experts five stars based on 217 reviews, highlighting rapid response times, professional technicians, and reasonable pricing for services like spring replacement and opener installation. Customers frequently note that the company accommodates schedules, offers clear explanations, and provides honest advice without unnecessary upsells. One criticism mentions a warranty repair that required a return visit because the door was not adjusted properly, though the owner responded to nearly half of the total reviews.
Google rating: 5.0 out of 5 from 217 reviews (100% five-star).
Reviews on this page: 217 Google reviews (197 with written comments, 4 with photos).
Owner responses: the business replied to 47% of reviews.
Most recent review: November 6, 2026.
Service: Door Repair Service serving Brookhaven, Georgia.
Data from Google, last updated November 11, 2026.
Score profile vs other door repair services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Garage Door ExpertsDoor Repair Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Garage Door Experts: 98/100 on this factor. Category median: 96.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Garage Door Experts: 94/100 on this factor. Category median: 95.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Garage Door Experts: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Garage Door Experts: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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Bar = this company · dark tick = category median.
Star ratings
217 Google reviews we collected
5.0of 5
5 stars216100%
4 stars00%
3 stars00%
2 stars00%
1 star10%
Praise vs complaints
Phrases our text analysis found in 197 written reviews
99%praise
Praise53699%
Complaints31%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1763%
Reasonable1037%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response12924%
Staff & attitude10019%
Quality & results8816%
Would recommend8215%
Price & value7915%
Honesty & trust367%
Communication255%
What customers talk about
We read 197 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Not only did he answer, but he calmly walked me through what to do to get it closed for the night and assured me he would come out the next day.”
“Hani and his team were professional, respectful, and took the time to explain what was wrong and how to avoid the issue in the future.”
“Gavin was my tech, the company did a great job of treating me right with really good service, will use them again if needed”
“I don't post a lot of reviews unless the product is exceptional or horrible.”
“I would recommend him over and over without hesitation.”
“This is the best garage door company I have ever used and I have 12 properties fast efficient honest and great price”
“It’s hard to find people who genuinely care about their customers, but Hani is definitely one of them.”
“They walked us through the Wi-Fi setup and features, and our doors now operate so smoothly and quietly!”
People customers mention
Mike15 reviews
Bill12 reviews
Hani9 reviews
Gavin5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Garage Door Experts for 2 kinds of job. Pick one to see what they paid and said.
CodyLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Gavin was my tech, the company did a great job of treating me right with really good service, will use them again if needed
Great priceGeneral repairs & installation
JackLocal Guide · 135 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
This is the best garage door company I have ever used and I have 12 properties fast efficient honest and great price
The owner comes out and or calls to make
Sure we are very happy
You do not see many 5 star ratings this company is 5 star and I understand Thank you!
SanjayLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I had an excellent experience with Garage Door Experts. Their response time was incredibly fast, and they accommodated my schedule without any hassle. The technician who arrived was professional, knowledgeable, and clearly took pride in their work. The quality of the repair was outstanding, and I was pleasantly…
Reasonable priceGarage door consultationGeneral repairs & installation
KelliLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
If I could give Garage Door Experts more than five stars, I would! They are professional, courteous, knowledgeable, punctual, and reasonably priced.
They replaced both of our garage door’s torsion springs last year, and when an unrelated issue came up this year, they offered honest advice without pressuring us to…
Great priceGarage door consultationGeneral repairs & installation
PeteLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Hani is who you should call for your garage door needs. He showed up on time, was very pleasant (I talked to him thr whole time), and fixed our problem. Highly recommend!
saburhakim10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Very happy with this company. They are very professional, responsive and I feel like they go that extra mile to make sure the customer is satisfied with their service. Over the years I have worked with many companies and out of those experiences I would highly recommend them without hesitation.
Gavin was my tech, the company did a great job of treating me right with really good service, will use them again if needed
Price assessment: Great price
Services: General repairs & installation
Response from the owner · 3 days ago
Thank you for the great review! We’re happy to hear Gavin provided excellent service and treated you right. We truly appreciate your trust in Garage Door Experts and look forward to helping you again whenever you need us. Thank you for your business!
Lauren P3 reviewsiTotal number of Google reviews Lauren has written across all businesses on Google Maps, not just this one.
I can’t say enough good things about Hani and his team! His customer service is truly impeccable. Over the past five years, he has come out to fix my garage door three different times, and every single time, he has been nothing short of amazing.
This third time was actually my sister’s fault while sweeping the garage, which caused the sensor to get knocked out of place. I called Hani after hours in a complete panic because my garage wouldn’t close. Not only did he answer, but he calmly walked me through what to do to get it closed for the night and assured me he would come out the next day. And he did exactly that!
Hani and his team were professional, respectful, and took the time to explain what was wrong and how to avoid the issue in the future. It’s hard to find people who genuinely care about their customers, but Hani is definitely one of them.
He has earned my trust and my business time and time again. I would recommend him over and over without hesitation. Thank you, Hani, for always coming through!
Price assessment: Reasonable price
Services: General repairs & installation
Response from the owner · 3 days ago
Thank you so much for such a wonderful and thoughtful review! We truly appreciate your loyalty and trust over the past five years. Hani and the entire team at Garage Door Experts are grateful for customers like you. We’re especially happy Hani was able to help you after hours, walk you through the situation, and get everything taken care of the next day. Providing honest, dependable service and making sure our customers feel taken care of is always our priority. Thank you again for your continued support and for recommending us. We look forward to being there whenever you need us!
Jack KaplanLocal Guide · 135 reviewsiTotal number of Google reviews Jack has written across all businesses on Google Maps, not just this one.
This is the best garage door company I have ever used and I have 12 properties fast efficient honest and great price
The owner comes out and or calls to make
Sure we are very happy
You do not see many 5 star ratings this company is 5 star and I understand Thank you!
Response from the owner · 3 days ago
Thank you so much for your incredible review and continued trust in Garage Door Experts! Having your business across 12 properties means a lot to us, and we truly appreciate your loyalty. We take great pride in providing fast, honest, and affordable service while making sure every customer is completely satisfied. We’re grateful for your kind words and your recognition of our team's hard work. Thank you for being part of the Garage Door Experts family. We look forward to continuing to serve you!
Sanjay Nath VLocal Guide · 10 reviewsiTotal number of Google reviews Sanjay has written across all businesses on Google Maps, not just this one.
I had an excellent experience with Garage Door Experts. Their response time was incredibly fast, and they accommodated my schedule without any hassle. The technician who arrived was professional, knowledgeable, and clearly took pride in their work. The quality of the repair was outstanding, and I was pleasantly surprised by how reasonable the final bill was. Highly recommend them to anyone needing quick, reliable, and affordable garage door service!
Price assessment: Reasonable price
Services: Garage door consultation, General repairs & installation
Response from the owner · 3 days ago
Thank you for the wonderful review! We’re thrilled to hear you had such a great experience with Garage Door Experts. We take pride in providing fast response times, flexible scheduling, quality workmanship, and fair pricing. We’ll be sure to share your kind words with our technician. Your recommendation means a lot to our entire team. Thank you for choosing Garage Door Experts, and we look forward to helping you again whenever you need us!
Kelli Reid-HawesLocal Guide · 14 reviewsiTotal number of Google reviews Kelli has written across all businesses on Google Maps, not just this one.
If I could give Garage Door Experts more than five stars, I would! They are professional, courteous, knowledgeable, punctual, and reasonably priced.
They replaced both of our garage door’s torsion springs last year, and when an unrelated issue came up this year, they offered honest advice without pressuring us to replace our 26-year-old systems.
This week, someone else’s remote started opening our garage door. Garage Door Experts came out the same day to help. We decided it was time to replace both systems, and they returned two days later to install them.
They walked us through the Wi-Fi setup and features, and our doors now operate so smoothly and quietly! We love being able to monitor and control them from anywhere.
We’re extremely satisfied and highly recommend Garage Door Experts. Honest advice, excellent service, and peace of mind!
Price assessment: Great price
Services: Garage door consultation, General repairs & installation
Response from the owner · 3 days ago
Thank you so much, Kelli, for the amazing review and for trusting Garage Door Experts over the years! We truly appreciate your continued business and kind words. Our goal has always been to provide honest recommendations, quality workmanship, and fair pricing without ever pressuring our customers into unnecessary repairs or replacements.
We're glad you’re enjoying your new garage door openers and all the convenience of the Wi-Fi features. Most importantly, we're happy to know your doors are operating smoothly, quietly, and giving you peace of mind.
Thank you again for the five-star review and for recommending us. We look forward to being there whenever you need us!
Pete VLocal Guide · 23 reviewsiTotal number of Google reviews Pete has written across all businesses on Google Maps, not just this one.
Hani is who you should call for your garage door needs. He showed up on time, was very pleasant (I talked to him thr whole time), and fixed our problem. Highly recommend!
saburhakim10 reviewsiTotal number of Google reviews saburhakim has written across all businesses on Google Maps, not just this one.
Very happy with this company. They are very professional, responsive and I feel like they go that extra mile to make sure the customer is satisfied with their service. Over the years I have worked with many companies and out of those experiences I would highly recommend them without hesitation.
Katrenia Chambers3 reviewsiTotal number of Google reviews Katrenia has written across all businesses on Google Maps, not just this one.
Garage Experts: Mikexwas exceptional he came in a timely manner to fix my garage. He knew immediately what the problem was and fixed my garage. Happy with the service. I have used them before. No issues.
mister niceLocal Guide · 30 reviewsiTotal number of Google reviews mister has written across all businesses on Google Maps, not just this one.
