Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Garage Door King Services logo

Garage Door King Services

Garage door supplier · Houston, TX · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#14 of 92 garage door repair servicesPosition by Experts Score among all companies we track in this category. · better than 86%
5.0 ★★★★★ 228 Google reviews · 22 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
29%reviews answered by the owner
Jul 2026latest review
📞 Call (713) 791-8787Request a call backWebsite ↗

Garage Door King Services at a glance

Google reviewers for Garage Door King Services in Houston report a perfect five-star rating from 228 reviews, with the owner responding to 29% of them. Customers frequently praise the company for prompt communication, punctual arrivals, and fair pricing during repairs and installations. Recurring themes highlight quick response times for emergencies, professional service, and transparent quoting processes, while no specific criticisms appear in the provided excerpts.

  • Google rating: 5.0 out of 5 from 228 reviews (100% five-star).
  • Reviews on this page: 228 Google reviews (215 with written comments, 3 with photos).
  • Owner responses: the business replied to 29% of reviews.
  • Most recent review: July 3, 2026.
  • Service: Garage Door Repair Service serving Houston, Texas.

Data from Google, last updated October 26, 2026.

Score profile vs other garage door repair services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction99Reliability98Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 99 (median 95)Reliability: 98 (median 94)Momentum: 100 (median 100)
Garage Door King ServicesGarage Door Repair Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Garage Door King Services: 99/100 on this factor. Category median: 95.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Garage Door King Services: 98/100 on this factor. Category median: 94.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Garage Door King Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 93.–
–

Bar = this company · dark tick = category median.

Star ratings

228 Google reviews we collected

  • 5 stars227100%
  • 4 stars10%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 215 written reviews

  • Praise47999%
  • Complaints31%

Topic share

How often each topic comes up in the written reviews

  • Price & value9420%
  • Quality & results9219%
  • Speed & response9219%
  • Staff & attitude8317%
  • Would recommend8217%
  • Honesty & trust286%
  • Communication112%

What customers talk about

We read 215 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “He gives me very a very reasonable quote and the garage door is finally working again.”
  • “Excellent customer service, very communicative, great job replacing our garage door springs.”
  • “From the very beginning, the communication was prompt, professional, and courteous.”
  • “David was was so nice and came up after 10 pm with no extra charge I definitely recommend garage door king”
  • “Excellent service fair price I highly recommend garage door king servicees”
    “Can't recommend enough.”
  • “I truly appreciated how transparent and organized the quoting and invoicing process was.”
  • “And he thoroughly explained how the system works for future use.”

People customers mention

  • Sammy 8 reviews
  • Chamberlain 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Greg10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This gentleman was as capable and honest as they come. My door was having trouble opening. He could have tried to sell me on a new door but instead, he said all that was needed as to tighten up the spring. Door opens perfectly now after 30 minutes of work. The price was very reasonable an fair. Highly recommended.

Osama2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

David was was so nice and came up after 10 pm with no extra charge I definitely recommend garage door king

sam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

He was very professional and very accommodating and a really nice guy. I do recommend his services.

Thomas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Honest and professional trustworthy work. Went the extra mile and does not cut corners. Fair pricing. He’s the best in Houston.

WingLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

My spring broke on Sunday and Sammy came within an hour and got it fixed. Great service and very fast. Highly recommended.

XiaohuiLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

My garage door is super heavy and one tortion spring snapped open. I called Garage Door King Service. Sami and his team came right on time the next day. He gives me very a very reasonable quote and the garage door is finally working again. Thanks!

Customer photo from Xiaohui's reviewCustomer photo from Xiaohui's reviewCustomer photo from Xiaohui's review

Compare with

Photos

Customer reviews

5.0 ★★★★★ 228 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
PereracLocal Guide · 50 reviewsTotal number of Google reviews Pererac has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I sent an inquiry late in the evening with no expectation of hearing back until the next business day. To my surprise, I received a response that same evening. From the very beginning, the communication was prompt, professional, and courteous. I truly appreciated how transparent and organized the quoting and invoicing process was. Throughout the project, I was kept informed about panel availability and the installation timeline, which made the experience completely stress-free. Cameron arrived as scheduled, and in less than a week I had a brand-new garage panel installed. The finished product looks fantastic. Before leaving, he walked me through the completed work to ensure everything met my expectations. Thank you again for the outstanding customer service and professionalism. I’m so glad I found a local business to trust with my garage repair, and I wouldn’t hesitate to recommend your team to others.

Rosalee Perry4 reviewsTotal number of Google reviews Rosalee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service

Greg Matt10 reviewsTotal number of Google reviews Greg has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This gentleman was as capable and honest as they come. My door was having trouble opening. He could have tried to sell me on a new door but instead, he said all that was needed as to tighten up the spring. Door opens perfectly now after 30 minutes of work. The price was very reasonable an fair. Highly recommended.

Response from the owner · a year ago

Thank you for sharing your great rating! We thank you for choosing garage door king services. and hope you recommend us to your freinds and family.

Osama Makhoul2 reviewsTotal number of Google reviews Osama has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

David was was so nice and came up after 10 pm with no extra charge I definitely recommend garage door king

Response from the owner · a year ago

Thank you for sharing your great rating! We thank you for choosing garage door king services. and hope you recommend us to your friends and family.

sam smith2 reviewsTotal number of Google reviews sam has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

He was very professional and very accommodating and a really nice guy. I do recommend his services.

Response from the owner · a year ago

Thank you for sharing your great rating! We thank you for choosing garage door king services. and hope you recommend us to your friends and family.

Randy JuarezLocal Guide · 15 reviewsTotal number of Google reviews Randy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service thank you king

Response from the owner · a year ago

Thank you for sharing your great rating! We thank you for choosing garage door king services. and hope you recommend us to your friends and family.

Thomas Henry3 reviewsTotal number of Google reviews Thomas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Honest and professional trustworthy work. Went the extra mile and does not cut corners. Fair pricing. He’s the best in Houston.

Response from the owner · 2 years ago

Thank you so much for your 5 star rating! We are happy to see that you had a great experience. We thank you for your business!

Wing YeeLocal Guide · 26 reviewsTotal number of Google reviews Wing has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My spring broke on Sunday and Sammy came within an hour and got it fixed. Great service and very fast. Highly recommended.

Response from the owner · 2 years ago

Thank you for sharing your great rating! We thank you for choosing garage door king services. and hope you recommend us to your friends and family.

Amer Husain6 reviewsTotal number of Google reviews Amer has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service and very reasonable price U are really king

Response from the owner · 2 years ago

Thank you for sharing your great rating! We thank you for choosing garage door king services. and hope you recommend us to your friends and family.

Xiaohui ChenLocal Guide · 11 reviewsTotal number of Google reviews Xiaohui has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My garage door is super heavy and one tortion spring snapped open. I called Garage Door King Service. Sami and his team came right on time the next day. He gives me very a very reasonable quote and the garage door is finally working again. Thanks!

Response from the owner · 2 years ago

Thank you for sharing your great rating! We thank you for choosing garage door king services. and hope you recommend us to your friends and family.

Garage Door King Services on Google Maps →

Business details