Experts Reviews · Company report
Garage Door Store Boise logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Garage Door Store Boise

Boise City, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 44 garage cleaning services · 5.0★ from 1,242 Google reviews

Report card

Percentile vs other garage cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Garage Door Store Boise is better than 96% of garage cleaning services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Garage Door Store Boise is better than 94% of garage cleaning services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Garage Door Store Boise is better than —% of garage cleaning services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Garage Door Store Boise is better than 100% of garage cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Garage Door Store Boise is better than 100% of garage cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Garage Door Store Boise is better than 100% of garage cleaning services.A
100

Reviews for your job

Customers hired Garage Door Store Boise for 4 kinds of job.

Garage Door Store Boise for customer support

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Jobs reviewedHow many Google reviews are tagged with this job.43
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Customer support”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 43 Google reviews tagged “Customer support” · showing 20

Timothy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Scott proved to be very knowledgeable about garage door maintenance spotting the problem immediately. He returned The very next day and fix the problem within 15 minutes. He was also very friendly.

Reasonable priceCustomer support
Mikel11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Scott came out and reprogrammed my opener, and he was very quick and easy to work with,

Customer support
Patricia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Scott was efficient and respectful. He listened to my explanation and immediately fixed the problem. Great job!! And thank you.

Reasonable priceGarage door consultationCustomer support
DannaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My keypad wasn’t working and I called around 12:30 PM and by 3 o’clock. Scott arrived and replaced the battery. Quick and efficient. I’ve had one other service call and the response was also quick. Satisfied customer. I recommend this garage door service.

Great priceCustomer support
Robin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Replaced both garage doors due to aging. Tomas and his coworker were timely, professional, communicated due the process, and very knowledgeable!

Reasonable priceGarage door consultationCustomer support
Patricia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I'm so thankful that Rob was able to fit me in so quickly. He fixed my garage door in no time. I highly recommend the Garage Door Store.

Reasonable priceCustomer support
Ray1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great job. Super nice tech. Would definitely recommend them.

Great priceCustomer support
Blain4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Kevin and Rob addressed my questions and helped me make decisions on the details of replacing three doors and motors. Mitch, Collin and Tom joined Rob for the work and it came out excellent! They seemed to be a happy bunch. I received notifications to verify the work schedule too. The doors and motors are much better than I expected, and I have no regrets.

Reasonable priceGarage door consultationCustomer supportGeneral repairs & installation
Colleen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Can I say ABOVE ABD BEYOND service! Wow - Rod is beyond amazing. I can’t recommend these guys enough! 🎉

Garage door consultationCustomer supportGeneral repairs & installation
Kathy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

What amazing service! I can see now why all the other reviews were so outstanding. I emailed for help yesterday, and received a response at 4:20 am this morning. By 3:00 pm, Brent was here to save the day. Fixed the spring, set up our keyless code, and even helped us with a phone app to ensure our door was closed…

Great priceGarage door consultationCustomer support
Toby3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The Garage Door Store - Boise replaced the springs on my garage door after one broke. Their pricing was the best out of many companies I had give me a bid. In at least one case it was about 2.5 times cheaper. They did not try to sell me things that I didn’t need. Mitch, the installer was friendly and knowledgeable,…

Great priceCustomer supportGeneral repairs & installation
Thomas7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great work. Reasonable price

Reasonable priceCustomer support
Matthew11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I don’t think we’ll ever use a different garage door company. Our garage door quit on us on a Thursday night at 5:00pm. By 10:00am the next morning, Collin had already replaced our entire system and had us up and running. The cost was less than I expected too. There likely isn’t a better company in town. Can’t recommend these guys enough.

Great priceGarage door consultationCustomer support
Gary16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great timely service…fixed my problem at a terrific price!

Great priceGarage door consultationCustomer support
RussLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Called and they came in under 2 hours!!

Reasonable priceCustomer support
Kerry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

From the initial call to discuss and schedule an appointment to the repair service by Scott, this was a great experience with Garage Door Store Boise. The price was excellent as well. I will use them in the future and would highly suggest them.

Great priceCustomer supportGeneral repairs & installation
NickLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Once again they went above and beyond. They beat everyone else's price and the service was awesome! They are the only company I will call.

Reasonable priceCustomer supportGeneral repairs & installation
GuyLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Update 6/2026: Had an issue with the keypad and they fixed it w/in 30 minutes. Excellent. Highly recommend them. They always do excellent work and stand behind their repairs and maintenance. We have been with them over 10 yrs and never been disappointed with their work!

Customer support
Linda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

On time. Very knowledgeable.

Reasonable priceGarage door consultationCustomer support
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Professional, prompt and excellent job. More than happy with the job

Great priceCustomer support

Show more customer support reviews (23 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 49%Overpriced 0%Not sure 4%

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