Experts Reviews · Company report
Garage Door Store Boise logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Garage Door Store Boise

Boise City, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 44 garage cleaning services · 5.0★ from 1,242 Google reviews

Report card

Percentile vs other garage cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Garage Door Store Boise is better than 96% of garage cleaning services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Garage Door Store Boise is better than 94% of garage cleaning services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Garage Door Store Boise is better than —% of garage cleaning services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Garage Door Store Boise is better than 100% of garage cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Garage Door Store Boise is better than 100% of garage cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Garage Door Store Boise is better than 100% of garage cleaning services.A
100

Reviews for your job

Customers hired Garage Door Store Boise for 4 kinds of job.

Garage Door Store Boise for general repairs & installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.183
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 98/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 183 Google reviews tagged “General repairs & installation” · showing 40

Jake7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Quick and very professional! Scott was awesome and Deb was nice on the phone. Would highly recommend

Great priceGeneral repairs & installation
Billie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

It was roughly 24hours from the time of my text to the time the work was completed! Scott was fast and efficient. I would recommend them to anyone.

Great priceGeneral repairs & installation
DebbieLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Rob was great! He arrived soon after my call and got the issue fixed quickly. He saw immediately what was in need of repair and got to it. Very knowledgeable and pleasant! Thanks Rob!

Reasonable priceGeneral repairs & installation
CMN2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

After getting a quote for thousands from another company, I had serious sticker shock! I kept reading reviews and found Garage Door Boise, and I’m so glad I did. Rob stopped by while he was in the area, gave us a much more affordable quote, and made sure there weren’t any other issues that needed attention. We…

Great priceGeneral repairs & installation
ShaylinLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Garage Door Store is drowning in five-star reviews and here is another one! After running into a few bumps with other companies, we went searching for a reliable overhead door company. We were upfront about our needs as a commercial property management company with numerous overhead doors and ongoing maintenance…

Reasonable priceGarage door consultationGeneral repairs & installation
Leslie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Garage Door Store has helped us with multiple houses over the years. Most recently they responded extremely quickly to our request when the garage door was stuck shut. They are an excellent local company who treats their customers fairly and respectfully.

Reasonable priceGeneral repairs & installation
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Outstanding, excellent, helpful and much more. I have seldom come across service level this high combined with timeous follow up and a quote with integrity. I highly recommend Garage Door Store for all and any garage door needs. Oh, and the staff are excellent. Thanks Rob and Deb and team.

Great priceGeneral repairs & installation
AnnieLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

They came out and evaluated the challenge. They fixed the problem! I was so greatful.

Great priceGeneral repairs & installation
SergeLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very friendly service guy, good follow up on notifying when they will be there. Got good solutions.

Great priceGeneral repairs & installation
Diana13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Awesome! Rob is a very personable guy and was originally company to install new system. Just needed some TLC today and confident no issues for future. Thanks!

Reasonable priceGeneral repairs & installation
HerbLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Very accommodating working with our schedule.

Reasonable priceGeneral repairs & installation
AlisonLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Never have I experienced such quick, professional and friendly service from start to finish. Communication was excellent and Mitch and Joe are the best. THANK YOU SO MUCH

General repairs & installation
Gary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great people to work with

Reasonable priceGeneral repairs & installation
Jeff5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very friendly and professional service Quick fix for the repairman

Reasonable priceGeneral repairs & installation
MariLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They did a great job. In and out got it done looks good.!

Not sureGeneral repairs & installation
Nick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Highly recommend! I contacted Garage Door Store Boise after a garage door torsion spring broke on my door. Their team was incredibly prompt and communicated effectively throughout the process. I especially appreciated receiving a text update when the technician, Tomas, was on his way to my house. Their pricing was…

Great priceGeneral repairs & installation
KIP217 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Awesome response and quick resolution for a broken spring. Thank you!

Reasonable priceGarage door consultationGeneral repairs & installation
Bruce4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I have used Garage Door for 15 years. Just used them for a servicing call, and they took care of it immediately and well, including a repair and replacement of a key part. Great service, great price!

Great priceGeneral repairs & installation
Cynthia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rob was fantastic, he went above and beyond to make sure all of my concerns were addressed!

Reasonable priceGeneral repairs & installation
Angela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

5 start rating. Kevin and his team are fantastic. Very responsive, prompt, great customer service, professional. They did an awesome job installing new garage doors for us!

Great priceGarage door consultationGeneral repairs & installation
SteveLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The whole experience went without a hitch. We had an issue with our single stall garage door sticking. Rob came out the next day and did a thorough inspection and presented us with a few options. At no point did I feel like I was being pressured or upsold. We decided on an option and were given a detailed estimate.…

Reasonable priceGarage door consultationGeneral repairs & installation
Kent1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Outstanding/Friendly technician! Reception and scheduler was very helpful and easy to work with

Reasonable priceGeneral repairs & installation
Michelle9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Scott was on time, knowledgeable and efficient. I would recommend!

Reasonable priceGeneral repairs & installation
Gayle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

On time, knowledgeable and efficient as well as personable.

Great priceGeneral repairs & installationGarage door design
NancyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Second time I’ve had issues with my garage door and both times this company has come through! Prompt response, timely work, and great communication with all staff I have had contact with. I would highly refer Garage Door Store to your garage door needs!

Reasonable priceGeneral repairs & installation
Blain4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Kevin and Rob addressed my questions and helped me make decisions on the details of replacing three doors and motors. Mitch, Collin and Tom joined Rob for the work and it came out excellent! They seemed to be a happy bunch. I received notifications to verify the work schedule too. The doors and motors are much better than I expected, and I have no regrets.

Reasonable priceGarage door consultationCustomer supportGeneral repairs & installation
GregLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The Garage Door Store price matched a lower quote from a competitor and came out to replace my broken springs promptly. The service tech was very friendly and knowledgeable. I would highly recommend them!

Great priceGeneral repairs & installation
Janet1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service and excellent repair.

Reasonable priceGeneral repairs & installation
Colleen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Can I say ABOVE ABD BEYOND service! Wow - Rod is beyond amazing. I can’t recommend these guys enough! 🎉

Garage door consultationCustomer supportGeneral repairs & installation
Jon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Scheduling was easily done online. They were in contact via text to let me know who would be arriving for the appointment and to provide an update on expected fees. I received a text the day of the appointment telling me they were on the way with a picture of the technician. Tomas addressed the original issue and…

Reasonable priceGeneral repairs & installation
Mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They were quick to get to our garage door repair, price was reasonable and technician was very knowledgeable and friendly. Will definitely do business with them again.

Reasonable priceGeneral repairs & installation
GlenLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tomas did a great job. He explained everything and was very thorough. Thank you for all your help.

Reasonable priceGeneral repairs & installation
EileenLocal Guide · 115 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Garage door was making noises and hadn't been serviced for some time, so I called Garage Door Store to come out and perform a maintenance check. I've used Garage Door Store for previous work and have been very satisfied. I trust their work.

Reasonable priceGeneral repairs & installation
JeffLocal Guide · 140 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Our springs went bad and they were out here so fast to fix it! Excellent and quality service!

General repairs & installation
Linda12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

The Garage Door Store company is AMAZING! Fast yet reliable and affordable service!

Reasonable priceGeneral repairs & installation
MikeLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Door spring broke on a Sunday afternoon. Fixed by 9a Monday.

Not sureGeneral repairs & installation
Randall9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Prompt, excellent, friendly, accurate service. Fair prices.

Reasonable priceGeneral repairs & installation
Toby3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The Garage Door Store - Boise replaced the springs on my garage door after one broke. Their pricing was the best out of many companies I had give me a bid. In at least one case it was about 2.5 times cheaper. They did not try to sell me things that I didn’t need. Mitch, the installer was friendly and knowledgeable,…

Great priceCustomer supportGeneral repairs & installation
Tony3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Scott arrived well within the quoted timeframe and completed our upgrade very quickly. Will be highly recommending this company to anyone who needs work on their garage. Thank you!

Great priceGeneral repairs & installation
Gordon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Service was on time, replaced the remote control that had a sticking button at times, and showed me the spots on the door itself that needed lubrication

General repairs & installation

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 49%Overpriced 0%Not sure 4%

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