Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Customers describe the staff as friendly and helpful, noting that employees assist with locating items and carrying heavy bags. Reviewers mention a good selection of plants on sale at reasonable prices and appreciate the convenient drive-thru garden pick-up service. However, some note that the overall garden center selection is moderate. The location is considered good, and the positive customer service experience contrasts with negative experiences reported at other retailers.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.
Bar = this company · dark tick = category median.
12 Google reviews we collected
Phrases our text analysis found in 6 written reviews
How often each topic comes up in the written reviews
We read 6 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Patsy is SOOOOOOO wonderful and such a caring woman!”
“Looking at plants & they have a good selection on sale that are reasonably priced.”
“I highly recommend going here!”
praise complaint · found by our text analysis, Google review wording unchanged.
The staff and the items I wanted was found at the home depot in Smyrna, no issues
Looking at plants & they have a good selection on sale that are reasonably priced. Various fall plants for indoors.
I went in here after having a HORRIBLE experience at Lowe's. Best decision ever! I went into the garden and landscape supply area and asked the ladies at the front if they had what I was looking for. Patsy came walking around the counter and walked with me to where the rocks were. We had a WONDERFUL conversation on…
Friendly customer service at register, hard to find that service when shopping. Good location, moderate garden center selection but good service thru garden pick up drive thru.
4.6 ★★★★★ 12 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
The staff and the items I wanted was found at the home depot in Smyrna, no issues
Love this place!
Very Nice and friendly.
Looking at plants & they have a good selection on sale that are reasonably priced. Various fall plants for indoors.
I went in here after having a HORRIBLE experience at Lowe's. Best decision ever! I went into the garden and landscape supply area and asked the ladies at the front if they had what I was looking for. Patsy came walking around the counter and walked with me to where the rocks were. We had a WONDERFUL conversation on the way there and back. I recently had knee surgery so she even picked up the bag and put it in the cart for me! She suggested that I keep my receipt with the sku, call and pay over the phone, and then just pull up next time and they will get me taken care of! I highly recommend going here! They have amazing customer service! Patsy is SOOOOOOO wonderful and such a caring woman!!! Thank you again! ❤
Friendly customer service at register, hard to find that service when shopping. Good location, moderate garden center selection but good service thru garden pick up drive thru.
Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
