Construction company · Bartlett, TN · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty91−0.9Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 13 kitchen remodeling contractorsiPosition by Experts Score among all companies we track in this category. · better than 83%
5.0★★★★★23 Google reviews · 2 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Gardner Construction Solutions five stars based on twenty-three reviews, noting the owner responds to all feedback. Clients frequently cite punctuality, clear communication, and fair pricing for services including roof replacements, bathroom renovations, and storm damage repairs. Recurring themes highlight the team's professionalism, thorough cleanup, and ability to coordinate with insurance companies. No common criticisms appear in the provided excerpts, as all reviews are positive.
Google rating: 5.0 out of 5 from 23 reviews (100% five-star).
Reviews on this page: 23 Google reviews (21 with written comments, 3 with photos).
Owner responses: the business replied to 100% of reviews.
Score profile vs other kitchen remodeling contractors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
This companyKitchen Remodeling Contractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gardner Construction Solutions: 98/100 on this factor. Category median: 89.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gardner Construction Solutions: 97/100 on this factor. Category median: 93.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Gardner Construction Solutions: 91/100 on this factor. Category median: 89.A
91
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Gardner Construction Solutions: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gardner Construction Solutions: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 96.–
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Bar = this company · dark tick = category median.
Star ratings
23 Google reviews we collected
5.0of 5
5 stars23100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 21 written reviews
96%praise
Praise4696%
Complaints24%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price375%
Reasonable00%
Overpriced00%
Not sure125%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results1123%
Speed & response1021%
Staff & attitude817%
Would recommend817%
Communication510%
Price & value48%
Honesty & trust24%
What customers talk about
We read 21 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“From the very first consultation to the final walk-through, their team displayed professionalism, attention to detail, and true craftsmanship.”
“Patrick thank you for showing up so fast and taking the time to put my mind at ease and keeping the family safe!”
“We have worked with them on several projects and they are very organized and knowledgeable on what needs to be done to bring the client a great project.”
“The work they did was quality work, and I would recommend them for your renovation projects.”
“When he was completed with those jobs, I followed up with those customers, and they were happy as well.”
“Patrick Gardner provided a timely estimate at a fair price and completed the job earlier than expected.”
“We have full trust in the work you do and been satisfied time and time again!”
People customers mention
Patrick8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Gardner Construction Solutions for 1 kind of job. Pick one to see what they paid and said.
JJohnnyLocal Guide · 3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Patrick and his team are top-notch. We have worked with them on several projects and they are very organized and knowledgeable on what needs to be done to bring the client a great project.
TTerran4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
I had a question about how to deal with mold around a ceiling leak. Gave Patrick a call and the timing was perfect. He was literally in my neighborhood and within two minutes at my house advising the best way to move forward. Gave me clear directions and hung around to make sure things were done accordingly. When a…
Great priceGeneral constructionMold mitigationWater damage-related cleanup & repair
MMemphisLocal Guide · 47 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
We needed our roof replaced that was over 20 years old. Patrick discussed with us before we made the decision to go forward. He brought a large crew and they actually finished in one day. Patrick made sure that everything was done completely and correctly. We will definitely tell our friends and family about him! Gardner Construction is a great company.
Great priceRoofingRoof installation
RRon4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Gardner Construction is a top tier business,. Period!!
I had a devastating fire at my home.
That evening, I called Patrick from my hospital room and told him what was happening.
Patrick and his team was on site the very next day, assessing the damage and working with the insurance company. Since that time, I have…
Jjohn4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Top-Tier Service from Gardner Construction Solutions!
Working with Gardner Construction Solutions was hands-down one of the best decisions I’ve made for my home project. From the very first consultation to the final walk-through, their team displayed professionalism, attention to detail, and true craftsmanship.
Great priceHome renovations
JJohn2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Gardner was recommended to me to perform some moderate repairs and renovation work. They were professional and responsive, easy to work with and provided options that would address issues and fit within budget parameters. The work they did was quality work, and I would recommend them for your renovation projects.
Patrick and his team are top-notch. We have worked with them on several projects and they are very organized and knowledgeable on what needs to be done to bring the client a great project.
Response from the owner · a week ago
Thank you for choosing Gardner Construction for your commercial remodeling project! We look forward to working together with you in the future.
A
A FLocal Guide · 86 reviewsiTotal number of Google reviews A has written across all businesses on Google Maps, not just this one.
I had a question about how to deal with mold around a ceiling leak. Gave Patrick a call and the timing was perfect. He was literally in my neighborhood and within two minutes at my house advising the best way to move forward. Gave me clear directions and hung around to make sure things were done accordingly. When a contractor cares it shows and it matters. Patrick thank you for showing up so fast and taking the time to put my mind at ease and keeping the family safe! 🙏🙏🙏
Price assessment: Great price
Services: General construction, Mold mitigation, Water damage-related cleanup & repair, Interior finishing, Mold remediation, Water & moisture control services, Consultation, Mold damage restoration
Response from the owner · 9 months ago
Thanks Terran, always happy to help!
M
Memphis DLocal Guide · 47 reviewsiTotal number of Google reviews Memphis has written across all businesses on Google Maps, not just this one.
We needed our roof replaced that was over 20 years old. Patrick discussed with us before we made the decision to go forward. He brought a large crew and they actually finished in one day. Patrick made sure that everything was done completely and correctly. We will definitely tell our friends and family about him! Gardner Construction is a great company.
Price assessment: Great price
Services: Roofing, Roof installation
Response from the owner · a year ago
Thank You! Happy to help and get your roof replaced, y’all were great customers and the crew enjoyed working on your home.
R
Ron McNerney4 reviewsiTotal number of Google reviews Ron has written across all businesses on Google Maps, not just this one.
Gardner Construction is a top tier business,. Period!!
I had a devastating fire at my home.
That evening, I called Patrick from my hospital room and told him what was happening.
Patrick and his team was on site the very next day, assessing the damage and working with the insurance company. Since that time, I have recommended Patrick and his team on many jobs. When he was completed with those jobs, I followed up with those customers, and they were happy as well.
Gardener construction is a business on the move.
I have submitted a few of the before and after pictures. Excellent work guys.
Response from the owner · a year ago
Thanks Ron, we're so glad to have served you and your family.
J
john holloway4 reviewsiTotal number of Google reviews john has written across all businesses on Google Maps, not just this one.
Top-Tier Service from Gardner Construction Solutions!
Working with Gardner Construction Solutions was hands-down one of the best decisions I’ve made for my home project. From the very first consultation to the final walk-through, their team displayed professionalism, attention to detail, and true craftsmanship.
Price assessment: Great price
Services: Home renovations
Response from the owner · a year ago
Thank you for the review, we appreciate it very much!
J
John Underwood2 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Gardner was recommended to me to perform some moderate repairs and renovation work. They were professional and responsive, easy to work with and provided options that would address issues and fit within budget parameters. The work they did was quality work, and I would recommend them for your renovation projects.
Response from the owner · a year ago
Thank you, John, we appreciate you entrusting us with the repairs and renovation of your home.
J
Jesse GhiorziLocal Guide · 163 reviewsiTotal number of Google reviews Jesse has written across all businesses on Google Maps, not just this one.
This was our first big house project (office addition). Gardner was amazing throughout the whole process from designing and ideation to construction time. They were easy to work with, collaborative and on time!
Response from the owner · a year ago
Thank you! It was a fun project and you guys were great people to work with.
S
Selma Beaulieu1 reviewiTotal number of Google reviews Selma has written across all businesses on Google Maps, not just this one.
Gardner construction has performed every construction upgrade to my home: both bathrooms, bedrooms, hallway, living rooms, many of which needed extensive work. Everything was done to complete satisfaction to the point of others coming over to see for themselves the quality work done. Most recently, Gardner Construction completed the installation of a whole house generator from start to finish. Everything was done perfectly.
Over the years, Gardner Construction has grown to become a company that could only have grown to become what it now is ......because of the highest quality service.
Response from the owner · a year ago
Thank you, Gardner Construction Solutions has really enjoyed serving you guys over the years.
K
Keith Brower2 reviewsiTotal number of Google reviews Keith has written across all businesses on Google Maps, not just this one.
I recently had Gardner Construction Solutions build me a 19x24 patio cover with a metal roof and fireplace, and I couldn't be happier with the results! Patrick Gardner provided a timely estimate at a fair price and completed the job earlier than expected.
Danny Hester, the superintendent, was fantastic. He managed the day-to-day operations smoothly and was always available by phone for any questions or concerns.
The quality of the work is exceptional—the joints in the woodwork look great, and the entire structure feels solid. I also appreciated how respectful the workers were while working at my home; they cleaned up the work site daily, leaving no mess behind.
One thing I was particularly impressed by was that Patrick had mentioned he hadn’t included any funds in the estimate to repair the ground from the street to the patio but promised to minimize any damage. I was bracing for extra costs to level and re-sod the area afterward, but to my surprise, there were no ruts at all!
Overall, I highly recommend Patrick and his team for their professionalism, quality craftsmanship, and excellent customer service. Thank you for transforming my outdoor space!
Response from the owner · 2 years ago
Hi Keith, We're glad you are enjoying your new Outdoor Living Space and it was a pleasure working with you on your project! Thank you for the support and feedback.
