Analyzing 8,054,6608.1M ReviewsFor 22,84422.8K Experts
Data from Google, last updated November 3, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Bar = this company · dark tick = category median.
450 Google reviews we collected
Phrases our text analysis found in 336 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 336 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“If you need your car worked on by a trustworthy professional company look no further these guys are the one‼️”
“They have always given me great service and honest prices.”
“We needed a flat fixed, and they took care of it promptly and had it ready to go much sooner than I expected.”
“I went in for a single slow leak tire.”
“They did great work, way more affordable than I expected and didn't insist on doing minor things for my car it may need to get them more money, did wh…”
“Great customer service, excellent job aligning my car, and they didn't overcharge me, which is what I feel like happens at the Honda dealership.”
“I do have a choice as to where to get my car serviced and I choose and trust Garrett Tire and Auto.”
“I have complete faith in them and would recommend their service to anyone”
“We have been using them for years and they are very helpful and will take the time to explain everything to you about your vehicle.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Garrett tire & Auto Center for 8 kinds of job. Pick one to see what they paid and said.
Timely, honest, dependable. You can count on the guys at Garrett Tire and Auto every time.
I have been going to Garrett for almost 5 years, They change my oil every 3 months and fix any thing else that needs done. My car is 11years old so they always keep it in great running condition. I wouldn’t take my car anywhere’s else! They are very trustworthy! I would give them 10 stars if it would let me. If you…
Always professional and excellent service. Never any surprises with what to expect. I do have a choice as to where to get my car serviced and I choose and trust Garrett Tire and Auto.
A great place to get all of your automotive needs taken care of; been using them for 25+ years!
We needed a flat fixed, and they took care of it promptly and had it ready to go much sooner than I expected.
Third time taking my vehicle here for repair. Had a significant leak in my rack and pinion assembly. They replaced it on my 08 Chevy Trailblazer. Took it on a road trip and no leaks and steering is now responsive and like new. Highly recommend them for your auto repair needs.
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 35 | — |
| Oil change | 17 | — |
| Brakes | 14 | — |
| General repairs | 11 | — |
| Wheel alignment | 9 | — |
| Auto engine diagnostic | 7 | — |
| Battery | 6 | — |
| Steering & suspension repair | 5 | — |
4.9 ★★★★★ 450 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Timely, honest, dependable. You can count on the guys at Garrett Tire and Auto every time.
Eric, it means a lot to hear you find us timely, honest, and dependable – that’s exactly how we want every visit to feel. We appreciate your trust and kind words about the Garrett Tire and Auto team!
I have been going to Garrett for almost 5 years, They change my oil every 3 months and fix any thing else that needs done. My car is 11years old so they always keep it in great running condition. I wouldn’t take my car anywhere’s else! They are very trustworthy! I would give them 10 stars if it would let me. If you need your car worked on by a trustworthy professional company look no further these guys are the one‼️
Lisa, it’s wonderful to hear that Garrett Tire and Auto Center has been a trusted part of keeping your 11-year-old car running smoothly for nearly five years. Your loyalty and kind words truly highlight the care we strive to provide. Thanks for choosing us all these years!
Always professional and excellent service. Never any surprises with what to expect. I do have a choice as to where to get my car serviced and I choose and trust Garrett Tire and Auto.
Thank you for the review, Nancy! We work hard to give all our customers a great experience and quality service. We're happy to hear we have earned your trust and we look forward to seeing you next time!
A great place to get all of your automotive needs taken care of; been using them for 25+ years!
Jeff, 25 years of trust means the world to us! We're honored to have been your go-to business for all your automotive needs through the years. Thanks for sticking with Garrett Tire and Auto Center in Springdale!
We needed a flat fixed, and they took care of it promptly and had it ready to go much sooner than I expected.
Ken, we were happy to get your flat fixed quickly and beat your expectations on timing! Thanks for choosing Garrett Tire and Auto Center in Springdale.
Always dependable, on time and honest
Dependability, punctuality, and honesty are exactly what we strive for, Carlene. Your recognition of these qualities means a lot to our Garrett Tire and Auto Center team.
Third time taking my vehicle here for repair. Had a significant leak in my rack and pinion assembly. They replaced it on my 08 Chevy Trailblazer. Took it on a road trip and no leaks and steering is now responsive and like new. Highly recommend them for your auto repair needs.
Carl, we're happy to hear your Trailblazer’s steering feels like new again and that your road trip went smoothly. Thanks for trusting us with your repairs for the third time!
I always deal with Chase and he is always very nice and friendly. The work has always been done faster than I expected. I am always recommending this place to anyone having car problems.
Thank you so much for taking the time to leave us a positive review, Linda! We are thrilled to know that Chase was able to provide you with exceptional service and that our team was able to exceed your expectations with the speed of our work. We appreciate your support in recommending us to others and we look forward to working with you again in the future. Thank you for choosing Garrett Tire and Auto Center for your car needs. Have a fantastic day!
Tyler and the Team do an outstanding job. I've taken our cars to them for a while now and have not been disappointed.
Mike, Tyler and the team really appreciate your loyalty and kind words. It’s great to hear we've consistently met your expectations at Garrett Tire and Auto Center.
Great, timely service. Extremely knowledgeable mechanics and staff. I appreciate the full report of my car's condition after every service.
Thank you for the fantastic feedback, Hannah! Providing prompt service, expert care, and full transparency through our digital vehicle inspection reports is always our goal, so hearing how much you value those updates means the world to us. We take a lot of pride in keeping you fully informed about your car's health. We truly appreciate your support and look forward to taking care of your vehicle at your next visit!
Analyzing 8,054,6608.1M ReviewsFor 22,84422.8K Experts
