Analyzing 8,065,3418.1M ReviewsFor 22,86822.9K Experts

Experts Reviews · Company report
Garrett tire & Auto Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%99+14Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Garrett tire & Auto Center

Fayetteville, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 128 tire shops · 4.9★ from 450 Google reviews

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Report card

Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Garrett tire & Auto Center is better than 94% of tire shops.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Garrett tire & Auto Center is better than 94% of tire shops.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Garrett tire & Auto Center is better than —% of tire shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Garrett tire & Auto Center is better than 99% of tire shops.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Garrett tire & Auto Center is better than 100% of tire shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Garrett tire & Auto Center is better than 100% of tire shops.A
100

Reviews for your job

Customers hired Garrett tire & Auto Center for 8 kinds of job.

Garrett tire & Auto Center for brakes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 57
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Brakes”

Lisa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I have been going to Garrett for almost 5 years, They change my oil every 3 months and fix any thing else that needs done. My car is 11years old so they always keep it in great running condition. I wouldn’t take my car anywhere’s else! They are very trustworthy! I would give them 10 stars if it would let me. If you…

Reasonable priceTransmissionTiresGeneral repairs
Christine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Awesome people who do great service

Great priceTiresAuto engine diagnosticBrakes
Dan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I highly recommend Garrett Tire & Auto. We have been using them for years and they are very helpful and will take the time to explain everything to you about your vehicle. Tyler and Chase are good people and will take care of your vehicle.

General repairsBrakesOil change
Patrick10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Garrett Tire and Auto is top notch. Very fast and reliable service and they always explain in great detail issues that need addressed. Keep up the great work!

Great priceBrakesOil change
Sandy14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Always a pleasure to have both vehicles worked on by Garrett Tire! I feel very welcome and know I am taken care of! Thank you !

Great priceBrakes
Willa13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Same day service, high quality parts and friendly staff. We couldn't be happier!

Brakes
DannyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Very professional and efficient service. They don’t rush the customer or the service. Thorough and diligent to complete the inspection during the service. Upfront with diagnosis and cost. Would recommend Garrett Tire to anyone with automotive service needs-not just tires!

Reasonable priceAir & cabin filter replacementTiresGeneral repairs
Jason2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

These guys have helped me on all my company vehicles and do a great job. They even worked on my truck that is out of there normal scope of work. They do a great job and are honest about what is going on with your vehicle. I am always happy with them.

Reasonable priceAir & cabin filter replacementTiresElectrical
Karen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

No issues - car was repaired and completed in a timely manner.

Reasonable priceBrakes
Tamara11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Very happy with the service I received. They were very patient in answering all my questions.

Reasonable priceAir & cabin filter replacementTiresBrakes
Victoria6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Garrett's service is excellent and the high integrity of the team is unlike other businesses. My family and I will only rely on Garrett for our auto needs.

Great priceTiresElectricalAuto engine diagnostic
Mi-Repair6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent autos mechanics! Highly recommended.

TiresGeneral repairsBrakes
EA4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Reasonable priceTiresSteering & suspension repairAuto engine diagnostic
Barbara7 months ago★★★★★

Rating only, no written review.

Reasonable priceBrakesBatteryOil change

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 71%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Tires35—
Oil change17—
Brakes14—
General repairs11—
Wheel alignment9—
Auto engine diagnostic7—
Battery6—
Steering & suspension repair5—

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