Experts Reviews · Company report
Garrett tire & Auto Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%99+14Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Garrett tire & Auto Center

Fayetteville, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 128 tire shops · 4.9★ from 450 Google reviews

Report card

Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Garrett tire & Auto Center is better than 94% of tire shops.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Garrett tire & Auto Center is better than 94% of tire shops.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Garrett tire & Auto Center is better than —% of tire shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Garrett tire & Auto Center is better than 99% of tire shops.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Garrett tire & Auto Center is better than 100% of tire shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Garrett tire & Auto Center is better than 100% of tire shops.A
100

Reviews for your job

Customers hired Garrett tire & Auto Center for 8 kinds of job.

Garrett tire & Auto Center for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.35
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 96
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 35 Google reviews tagged “Tires” · showing 20

Lisa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I have been going to Garrett for almost 5 years, They change my oil every 3 months and fix any thing else that needs done. My car is 11years old so they always keep it in great running condition. I wouldn’t take my car anywhere’s else! They are very trustworthy! I would give them 10 stars if it would let me. If you…

Reasonable priceTransmissionTiresGeneral repairs
Jeff11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

A great place to get all of your automotive needs taken care of; been using them for 25+ years!

Reasonable priceTiresOil change
Carlene1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Always dependable, on time and honest

Reasonable priceTires
Christine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Awesome people who do great service

Great priceTiresAuto engine diagnosticBrakes
LauraLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I was referred to Garret Tire by a close friend. We have been very happy with the quality of service and will continue to have our vehicles serviced by them.

Reasonable priceTiresGeneral repairsBattery
Carl8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I had to bring in just the tire since the air leak was too large to drive it to the shop. They were able to quickly replace the tire and get me back home within a half hour.

Reasonable priceTires
Ron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have been going to Garrett Tire and Auto Center for many years. I have always dealt with Tyler and trust any advice and recommendation that he has given me over the years.

Reasonable priceTires
Jeanne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

They have always given me great service and honest prices. They are dependable and helped me with my vehicle even when I didn't have an appointment. I would highly recommend them.

Great priceAir & cabin filter replacementTiresWheel alignment
Lou3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent! Friendly. Knowledgeable, fair.

Tires
Glenda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Garrett Tire is always very efficient and reliable. They always take care to make sure that everything is working properly and always have covered the seat and steering wheel when moving it. I trust them completely with my 2018 Cadillac. I wouldn’t take it anywhere else. They send me pictures of brake pads and tire…

Reasonable priceTiresWheel alignmentOil change
Debbi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very nice staff. Professional and explained everything thoroughly. Will continue to use them for my auto needs.

Tires
CarolLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Good customer service. When they schedule your appointment time, they work on the vehicle and usually get it finished. They are honest about their work but not the cheapest. I prefer paying for dependable service.

Reasonable priceTiresAuto engine diagnosticGeneral repairs
Chuck2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Had flat tire had to replace

Reasonable priceTires
Nicole8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great communication. Quick service & quality work! I don’t trust a lot of mechanics on my vehicles but I trust coming here!

Reasonable priceTiresWheel alignment
CarlieLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Amazing service, would highly recommend! They got my car tuned up and found issues with it that other auto centers had missed. They checked in after pickup and were extremely helpful!

Reasonable priceTiresGeneral repairsOil change
Dr.6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Garrett Tire has great service. Thank you for scheduling so easily and in a timely fashion. The staff is able to prepare a quote for a future purchase while you are waiting so you can prepare for the future.

Reasonable priceTires
DannyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Very professional and efficient service. They don’t rush the customer or the service. Thorough and diligent to complete the inspection during the service. Upfront with diagnosis and cost. Would recommend Garrett Tire to anyone with automotive service needs-not just tires!

Reasonable priceAir & cabin filter replacementTiresGeneral repairs
Jacki2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great service. Friendly and knowledgeable

Great priceTires
Jason2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

These guys have helped me on all my company vehicles and do a great job. They even worked on my truck that is out of there normal scope of work. They do a great job and are honest about what is going on with your vehicle. I am always happy with them.

Reasonable priceAir & cabin filter replacementTiresElectrical
Matthew5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

When I had a tire going down on the road I called and they were able to take care of me despite there busy schedule.

Reasonable priceTires

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 71%Overpriced 0%Not sure 2%

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