Analyzing 8,084,4648.1M ReviewsFor 22,90722.9K Experts

Experts Reviews · Company report
Garrett tire & Auto Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%99+14Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Garrett tire & Auto Center

Fayetteville, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 128 tire shops · 4.9★ from 450 Google reviews

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Report card

Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Garrett tire & Auto Center is better than 94% of tire shops.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Garrett tire & Auto Center is better than 94% of tire shops.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Garrett tire & Auto Center is better than —% of tire shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Garrett tire & Auto Center is better than 99% of tire shops.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Garrett tire & Auto Center is better than 100% of tire shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Garrett tire & Auto Center is better than 100% of tire shops.A
100

Reviews for your job

Customers hired Garrett tire & Auto Center for 8 kinds of job.

Garrett tire & Auto Center for wheel alignment

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Wheel alignment”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#26 / 60
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Wheel alignment”

Carl12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Third time taking my vehicle here for repair. Had a significant leak in my rack and pinion assembly. They replaced it on my 08 Chevy Trailblazer. Took it on a road trip and no leaks and steering is now responsive and like new. Highly recommend them for your auto repair needs.

Reasonable priceSteering & suspension repairGeneral repairsWheel alignment
Jeanne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

They have always given me great service and honest prices. They are dependable and helped me with my vehicle even when I didn't have an appointment. I would highly recommend them.

Great priceAir & cabin filter replacementTiresWheel alignment
Glenda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Garrett Tire is always very efficient and reliable. They always take care to make sure that everything is working properly and always have covered the seat and steering wheel when moving it. I trust them completely with my 2018 Cadillac. I wouldn’t take it anywhere else. They send me pictures of brake pads and tire…

Reasonable priceTiresWheel alignmentOil change
Nicole8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great communication. Quick service & quality work! I don’t trust a lot of mechanics on my vehicles but I trust coming here!

Reasonable priceTiresWheel alignment
Jason2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

These guys have helped me on all my company vehicles and do a great job. They even worked on my truck that is out of there normal scope of work. They do a great job and are honest about what is going on with your vehicle. I am always happy with them.

Reasonable priceAir & cabin filter replacementTiresElectrical
Sheri7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great service from the whole crew. Always quality work and decent prices. I’ve been very satisfied with the service I’ve received from them. They are professional and reliable they know what they are doing

Reasonable priceTiresSteering & suspension repairWheel alignment
Owen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Have used Garrett Tire and Auto for the past three years for tires and oil changes and recently to repair an electrical system and air conditioning problems. Their service is excellent and will work until the problem is fixed. Staff knows their business, friendly, and easy to work with.

Great priceWheel alignmentOil change
Victoria6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Garrett's service is excellent and the high integrity of the team is unlike other businesses. My family and I will only rely on Garrett for our auto needs.

Great priceTiresElectricalAuto engine diagnostic
EA4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Reasonable priceTiresSteering & suspension repairAuto engine diagnostic

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 71%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Tires35—
Oil change17—
Brakes14—
General repairs11—
Wheel alignment9—
Auto engine diagnostic7—
Battery6—
Steering & suspension repair5—

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