Analyzing 6,634,1386.6M ReviewsFor 18,56018.6K Experts

Experts Reviews · Company report
Garry Skaggs Appliance Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%63+4.5Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Garry Skaggs Appliance Service

Jeffersonville, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 60 appliance repair · 5.0★ from 108 Google reviews

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Report card

Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Garry Skaggs Appliance Service is better than 97% of appliance repair.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Garry Skaggs Appliance Service is better than 99% of appliance repair.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Garry Skaggs Appliance Service is better than —% of appliance repair.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Garry Skaggs Appliance Service is better than 100% of appliance repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Garry Skaggs Appliance Service is better than 100% of appliance repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Garry Skaggs Appliance Service is better than 63% of appliance repair.B
63

Reviews for your job

Customers hired Garry Skaggs Appliance Service for 8 kinds of job.

Garry Skaggs Appliance Service for washing machine repair

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Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$100–150
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$126–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Washing machine repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#23 / 44
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 18 Google reviews tagged “Washing machine repair”

Gammon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Gary was great! Would recommend Skaggs 10/10

Great priceDryer repairWashing machine repair
brenda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Gary goes above and beyond. Gives explanations of the problem and repair. VERY KNOWLEDGEABLE!!!

Paid $250–300Great priceWashing machine repair
katie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Always a professional and easy experience with Skaggs!

Washing machine repair
Melissa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I'm very happy with my experience with Garry Skaggs Appliance Service. It was easy to submit a booking request on their website and they called me the next business day to confirm a day that would work for me. I had a problem with my washing machine and the technician who came out to repair it was so kind and…

Paid $100–150Great priceWashing machine repair
Carla2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

He was a washer and dryer expert. He was so knowledgeable, nice and friendly. Fixed our dryer and it is running great.

Paid $1–50Great priceWashing machine repair
Patti3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Brad did an awesome job! He was quick, professional, and informative. The machine was under warranty so there was no charge.

Washing machine repair
Sharon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent service

Paid $200–250Reasonable priceWashing machine repair
Don7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Expert in Speed Queen washers! Highly recommend!

Great priceWashing machine repair
Wayne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Brad arrived at time he said. He immediately started trying to identify problem. He did not try to hurry or rush through and focused on the issue. After he determined what the problem was, he replaced that part. He told me when he was finished, describing the problem and solution, shook my hand and left. I was…

Washing machine repair
TimothyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Prompt and courteous service. Brad is a skilled technician that can accomplish repairs in a professional manner.

Paid $400–450Reasonable priceWashing machine repair
L.6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had a fantastic experience with Skaggs Appliance. My washing machine kept going off balance and they were able to come out the next business day and take care of the problem. Gary Skaggs was professional, polite, and very knowledgeable. He had the replacement parts on his truck and my washing machine is working perfectly. Highly recommend!

Washing machine repair
Andrea2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Brad did a fantastic job repairing our washer today. He determined what was wrong very quickly, replaced the part and was finished in a timely fashion. Because we have a Speed Queen and the warranty is so good, there was no charge. Thanks Brad!

Washing machine repair
Mikel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

Rating only, no written review.

Paid $100–150Reasonable priceWashing machine repair
L7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Paid $400–450Reasonable priceWashing machine repairFreezer repair
Michelle3 months ago★★★★★

Rating only, no written review.

Washing machine repair
Lee3 months ago★★★★★

Rating only, no written review.

Reasonable priceWashing machine repair
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $100–150Not sureDryer repairWashing machine repair
Scott5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $1–50Great priceWashing machine repair

Price

$240-11% vs typical appliance repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 49%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Dryer repair32$183–$365
Refrigerator/freezer repair28$132–$440
Washing machine repair18$126–$371
Dishwasher repair8$114–$390
Oven repair7$139–$427
Freezer repair2$176–$492
Stove, cooktop & oven repair2$126–$427
Washer/dryer repair2$126–$335

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