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Garry Skaggs Appliance Service

Appliance repair service · Jeffersonville, IN · reviewed since 2026

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%63+4.5Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#14 of 60 appliance repairPosition by Experts Score among all companies we track in this category. · better than 78%
5.0 ★★★★★ 108 Google reviews · 19 photos
97%five-star reviews
4.97★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
$240typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Garry Skaggs Appliance Service at a glance

Google reviewers rate Garry Skaggs Appliance Service five stars based on one hundred and eight reviews, noting the owner replies to ninety-eight percent of feedback. Customers frequently describe technicians as knowledgeable, professional, and punctual, often highlighting clear explanations of repairs and reasonable pricing. Recurring themes include efficient scheduling, timely arrival, and thorough service for dryers, washers, ovens, and refrigerators. The provided excerpts contain no low-star reviews or common criticisms.

  • Google rating: 5.0 out of 5 from 108 reviews (97% five-star).
  • Reviews on this page: 108 Google reviews (81 with written comments).
  • Owner responses: the business replied to 98% of reviews.
  • Most recent review: August 21, 2026.
  • Service: Appliance Repair serving Jeffersonville, Indiana.

Data from Google, last updated October 26, 2026.

Score profile vs other appliance repair

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction97Reliability99Craft & service–Value100Momentum100Replies to reviews63Satisfaction: 97 (median 90)Reliability: 99 (median 87)Value: 100 (median 97)Momentum: 100 (median 100)Replies to reviews: 63 (median 99)
This companyAppliance Repair median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Garry Skaggs Appliance Service: 97/100 on this factor. Category median: 90.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Garry Skaggs Appliance Service: 99/100 on this factor. Category median: 87.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Garry Skaggs Appliance Service: 100/100 on this factor. Category median: 97.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Garry Skaggs Appliance Service: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Garry Skaggs Appliance Service: 63/100 on this factor. Category median: 99.B
63

Bar = this company · dark tick = category median.

Star ratings

108 Google reviews we collected

  • 5 stars10597%
  • 4 stars33%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 81 written reviews

  • Praise15899%
  • Complaints11%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price3345%
  • Reasonable3649%
  • Overpriced00%
  • Not sure45%
$240-11% vs typical appliance repair

Middle half of what 60 customers paid ($114–$327) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude4730%
  • Speed & response3723%
  • Quality & results3019%
  • Would recommend2214%
  • Communication117%
  • Price & value74%
  • Honesty & trust53%

What customers talk about

We read 81 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “David was very thorough and friendly, kept us informed when he was arriving”
  • “Got appointment quickly service was scheduled and received on the way call then repairman arrived on time.”
  • “David always does good work and is very professional.”
  • “I highly recommend Skaggs for appliance repair and servicing.”
  • “He explained what he was going to do how long it would take and protected my countertop.”
  • “I feel very lucky that through Garry, I was able to find another amazing company that could help me with getting a new washer at such a good price.”
  • “I really appreciate that even as the owner, he was so down-to-earth, kind, and genuinely concerned with how he could help me as much as possible.”

People customers mention

  • Brad 7 reviews
  • Queen 5 reviews
  • Gray 3 reviews
  • David 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Garry Skaggs Appliance Service for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

ErnieLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Brad was awesome! He was efficient and knowledgeable. Got my dryer up and working in no time. Thank you so very much.

Paid $200–250Great priceDryer repair
Carole12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

very old dryer. Brad was a thoughtful making his diagnosis. explained clearly to me. very professional, efficient and kind. price very reasonable. thanku.

Paid $250–300Great priceDryer repair
Carol12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Smoothest repair i ever experienced. Got appointment quickly service was scheduled and received on the way call then repairman arrived on time. He explained what he was going to do how long it would take and protected my countertop. The charge was also a surprise as it was lower than I expected. Can't imagine a better job.

Paid $50–100Great priceDishwasher repair
brenda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Gary goes above and beyond. Gives explanations of the problem and repair. VERY KNOWLEDGEABLE!!!

Paid $250–300Great priceWashing machine repair
Abbie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very pleasant first experience with Skaggs! David was personable and very quick with diagnosing the problem with our gas oven. Would recommend - great service and fair pricing!

Paid $250–300Reasonable priceOven repair
Danielle9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

David was very knowledgeable and funny. He just about took my entire refrigerator apart to find my problem. So far so good. I took his card and will call Skaggs again!

Paid $400–450Reasonable priceRefrigerator/freezer repair

Photos

Customer reviews

5.0 ★★★★★ 108 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Gammon Wood1 reviewTotal number of Google reviews Gammon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Gary was great! Would recommend Skaggs 10/10

  • Price assessment: Great price
  • Services: Dryer repair, Washing machine repair
Response from the owner · 4 months ago

Thank you for the five star review!

Ernie LeighLocal Guide · 13 reviewsTotal number of Google reviews Ernie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Brad was awesome! He was efficient and knowledgeable. Got my dryer up and working in no time. Thank you so very much.

  • Price assessment: Great price
  • Price: $200–250
  • Services: Dryer repair
Response from the owner · 2 months ago

Ernie, thank you for the great review! We’re glad Brad was able to quickly get your dryer back up and running. We appreciate your kind words about his knowledge and efficiency. Thank you for choosing Skaggs Appliance!

Ryan StroudLocal Guide · 5 reviewsTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

David was very thorough and friendly, kept us informed when he was arriving

  • Price assessment: Great price
  • Services: Dryer repair
Response from the owner · 2 months ago

Ryan, thank you for the great review! We’re glad David was thorough, friendly, and kept you updated on his arrival. We appreciate you choosing Skaggs Appliance and are happy you had a great experience!

Carole Buskirk12 reviewsTotal number of Google reviews Carole has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

very old dryer. Brad was a thoughtful making his diagnosis. explained clearly to me. very professional, efficient and kind. price very reasonable. thanku.

  • Price assessment: Great price
  • Price: $250–300
  • Services: Dryer repair
Response from the owner · 2 months ago

Carole, thank you for the wonderful review! We’re glad Brad took the time to carefully diagnose your older dryer and clearly explain everything along the way. We appreciate your kind words about his professionalism, efficiency, and service, and we’re happy you found the pricing reasonable. Thank you for choosing Skaggs Appliance!

Bob Whitmer4 reviewsTotal number of Google reviews Bob has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very friendly and helpful would definitely call them again for service

  • Price assessment: Reasonable price
  • Price: $100–150
  • Services: Dishwasher repair
Response from the owner · 2 months ago

Bob, thank you for the kind review! We’re glad you had a friendly and helpful experience with our team. We truly appreciate you choosing Skaggs Appliance and look forward to helping whenever you need us again!

Jack Drake2 reviewsTotal number of Google reviews Jack has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

David was very skilled and knowledgeable. I highly recommend Skaggs for appliance repair and servicing.

  • Price assessment: Great price
  • Services: Dryer repair
Response from the owner · 2 months ago

Jack, thank you for the great review! We’re glad David provided knowledgeable and skilled service. We truly appreciate your recommendation and your trust in Skaggs Appliance!

Carol Hublar12 reviewsTotal number of Google reviews Carol has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Smoothest repair i ever experienced. Got appointment quickly service was scheduled and received on the way call then repairman arrived on time. He explained what he was going to do how long it would take and protected my countertop. The charge was also a surprise as it was lower than I expected. Can't imagine a better job.

  • Price assessment: Great price
  • Price: $50–100
  • Services: Dishwasher repair
Response from the owner · 2 months ago

Carol, thank you so much for the wonderful review! We’re glad everything went smoothly from scheduling and communication to the repair itself. We especially appreciate you mentioning the care our technician took to explain the process and protect your countertop. We’re grateful you chose Skaggs Appliance and are here anytime you need us!

J Allgeier6 reviewsTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

David always does good work and is very professional. He is knowlegable and passionate about his work. He's fixed our stove and icemaker.

  • Services: Refrigerator/freezer repair, Oven repair
Response from the owner · 2 months ago

Joel, thank you for the kind review! We’re glad David has been able to help with both your stove and icemaker. His knowledge, professionalism, and passion for his work are qualities we truly value. We appreciate your continued trust in Skaggs Appliance!

brenda nichter6 reviewsTotal number of Google reviews brenda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Gary goes above and beyond. Gives explanations of the problem and repair. VERY KNOWLEDGEABLE!!!

  • Price assessment: Great price
  • Price: $250–300
  • Services: Washing machine repair
Response from the owner · 2 months ago

Brenda, thank you for the wonderful review! We’re glad Garry took the time to explain the problem and repair while going above and beyond to help. We truly appreciate your kind words and your trust in Skaggs Appliance!

Paul T5 reviewsTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Professional with great service solved problem dryer fixed.

  • Price assessment: Reasonable price
  • Price: $250–300
  • Services: Dryer repair
Response from the owner · 2 months ago

Paul, thank you for the great review! We’re glad we could get your dryer problem solved and back up and running. We appreciate you choosing Skaggs Appliance and are here anytime you need us!

Garry Skaggs Appliance Service on Google Maps →

Business details