How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%62+15Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Momentum penalty80−2Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCOREGary's Service Center
Lubbock, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #735Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.7★ from 303 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Gary's Service Center for 8 kinds of job.
Gary's Service Center for general repairs & maintenance
Clear ✕All 22 Google reviews tagged “General repairs & maintenance” · showing 20
So friendly and very speedy! Cannot recommend Gary’s enough!
Great first time visit. They were able to take a look at the car, give me an estimate and have it ready the same day. Not to mention just nice people!
The rain in lubbock left my bf needing repairs on his car. I think this was the best experience I have ever had at a car shop. I have always despised going to car shops, but Jonathan made our time there quick and nice. Jonathan was super kind and I left knowing I have a great place to take my car in the future if needed.
Exceptional Customer Service. Got me vehicle problems fixed in less than 20 minutes
Had my jeep towed here yesterday. It decided to leak all my antifreeze onto I-27. Guy told me he could diagnose same day, he did and had my jeep back to me this morning. Even took the time to drive the jeep to make sure I don’t have the same issue. Highly recommend, pricing was good and costumer service was amazing.
Gary’s has done excellent work for us at Roofs Inc for years now. They get the job done quickly and correctly. Jonathan is just one of the many great guys that work there. Thanks for always keeping us moving down the road.
Great people, Great knowledge, helpful employees and technicians. I’ve dropped off my personal fourrunner a few times now along with my company truck and it’s the only place in town I trust. Johnathan every-time has been able to “dumb it down” for me when explaining what’s wrong/ advise the best steps forward to…
Vistrt here today and they were so nice and quick!! Was expecting to wait hours but they were done within an hour! Would definitely recommend.
We “Mariano and Vickie Villalobos” have been coming here for years-he always does great work and stands bye his warranty-we always recommended his services to people who ask-always a great job with reasonable prices 👌🏽
On our way through Lubbock to Angel Fire, we had a wobble and need help quickly! Called a few repair shops and none could help us same day. We called Gary’s and they said they could at least take a look. Turns out it was a fairly quick fix and they took great care of us! Friendly staff and a comfy waiting room! Highly recommended!!!
I had a great experience at Gary's Service Center. The staff were friendly and professional, and they did a fantastic job on my car. I was pleased with the quality of the work and the speed with which it was completed. I would highly recommend Gary's Service Center to anyone in need of automotive repairs. They…
I'm a recent convert to Gary's Service Center. Johnathan is very helpful and honest, and Gary gets straight to the point so they can get started working quickly. Their helpful auto advice gets me more for my money, too. Gary's is now my "go to" auto shop. Gary's auto service center (auto shop, mechanic) in…
I’ve been using Gary’s for 15 years now. They are the absolute best! Any issue I have ever had, they resolved immediately. Outstanding customer service! These guys go above and beyond. I wouldn’t take any of my vehicles anywhere else. Honesty, integrity, and reliability. These are the folks to see the next time your having an issue with your car or truck.
Most dependable and honest shop in Lubbock tx Gary and his staff are awesome and reliable and ten years latter they are still the best in Lubbock Texas.. .
Super honest. Detail oriented work. Fast and reasonable prices. I won't take my ride anywhere else.
This is where we go … GARYS!! So good to know he is real. Honest about everything concerning our vehicles!! We have been with GARYS for a long time!! I like Gary and his crew…. Good people!
Five stars does not even begin to represent how I feel about the service received from this business! As a Texas Tech parent who lives 5 hours away, one of my biggest fears has always been my daughter's vehicle breaking down...and that fear became reality last week. There is so much I could write at the moment but…
I am the mom of an out of state Texas Tech student. This service center has went out of their way to provide services for his car and him and not over charge while doing great work. It is truly appreciated by this mom who is so man miles away. Thank you!
I've liked their business ever since the first time we tried it out and have kept going since! They've even gone beyond what is needed and helped me out. I highly recommend this local shop 👌 Terri's Grandson Ethan
These guys especially the owner went above and beyond something you do not see these days in the automotive repair even went as far to call me several days later just to make sure we made it home safely highly highly recommended I will never forget you guys and your hospitality thanks soooooo much!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 22 | — |
| Battery | 8 | — |
| Auto engine diagnostic | 8 | — |
| Air conditioning | 7 | — |
| Steering & suspension repair | 7 | — |
| Brakes | 7 | — |
| Electrical | 6 | — |
| Wheel alignment | 6 | — |
