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Gateway Retirement Solutions

Financial advisor · Somersworth, NH · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%25+1.8Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#22 of 34 financial plannersPosition by Experts Score among all companies we track in this category. · better than 36%
5.0 ★★★★★ 125 Google reviews · 1 photos
97%five-star reviews
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review

Gateway Retirement Solutions at a glance

Reviewers rate Gateway Retirement Solutions five stars based on 125 reviews, highlighting knowledgeable advisors who explain complex insurance and retirement options clearly without pressure. Clients frequently mention prompt communication, patience, and personalized assistance with Medicare, health insurance, and investment planning. While most feedback praises the team's professionalism and responsiveness, one lower-rated comment indicates a preference for verbal conversations over text-based communication. The owner did not reply to any of the posted reviews.

  • Google rating: 5.0 out of 5 from 125 reviews (97% five-star).
  • Reviews on this page: 125 Google reviews (90 with written comments).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 23, 2026.
  • Service: Financial Planner serving Somersworth, New Hampshire.

Data from Google, last updated October 27, 2026.

Score profile vs other financial planners

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction96Reliability99Craft & service–Value100Momentum100Replies to reviews25Satisfaction: 96 (median 99)Reliability: 99 (median 97)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 25 (median 58)
Gateway Retirement SolutionsFinancial Planners median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gateway Retirement Solutions: 96/100 on this factor. Category median: 99.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gateway Retirement Solutions: 99/100 on this factor. Category median: 97.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Gateway Retirement Solutions: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gateway Retirement Solutions: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Gateway Retirement Solutions: 25/100 on this factor. Category median: 58.D
25

Bar = this company · dark tick = category median.

Star ratings

125 Google reviews we collected

  • 5 stars12197%
  • 4 stars32%
  • 3 stars11%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 90 written reviews

  • Praise92100%
  • Complaints00%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price739%
  • Reasonable844%
  • Overpriced00%
  • Not sure317%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude4448%
  • Would recommend1617%
  • Communication1112%
  • Quality & results1011%
  • Speed & response67%
  • Honesty & trust44%
  • Price & value11%

What customers talk about

We read 90 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “David Courchene is a delight and extremely knowledgeable.”
  • “I highly recommend him for any and all your retirement planning needs.”
  • “She had the answers to all my questions without hesitation & explained them in layman's terms.”
  • “It was awesome experience, didn't try to push me to anything.”
  • “Always a quick response, and very patient when I need further explanations.”
  • “He also takes a genuine interest in my health and well-being!”
  • “Brain was able to help me on a monthly basis by saving me a great deal of money on my property and car insurance.”

People customers mention

  • Medicare 7 reviews
  • Elizabeth 4 reviews
  • Kitterman 3 reviews
  • Sean 3 reviews
  • Cappuccilli 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Gateway Retirement Solutions for 4 kinds of job. Pick one to see what they paid and said.

Recent reviews

Patsy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

David Courchene is a delight and extremely knowledgeable. I highly recommend him for any and all your retirement planning needs.

J7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Liz, was a great help with Medicare supplemental insurance options. I would highly recommend her for any Medicare supplemental questions.

Paula11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

It was awesome experience, didn't try to push me to anything. Recommended my best option was looking out for my best interest, not their own game. Highly recommend and I went to a few others and the person I had is in the Young generation and she was utmost professional courteous. Her parents should be very proud of her. They did a good job. Awesome!

Susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

The process of changing my health ins from an advantage plan to a supplemental plan was made seamlessly & painlessly because of Elizabeth Meader at Gateway Retirement in Somersworth. Elizabeth is a professional. One of the most knowledgeable agents in the area for all things insurance. She had the answers to all…

Marnie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My experience with Gateway has been great. Sean Kelly is my advisor. Sean demonstrates expertise in his field and is very personable and professional. Sean has been very patient with me which I appreciate!

Laurie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Love you guys! Always a quick response, and very patient when I need further explanations. Professional, but personal at the same time. Would recommend to anyone.

Photos

Customer reviews

5.0 ★★★★★ 125 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Patsy Carbonetti5 reviewsTotal number of Google reviews Patsy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

David Courchene is a delight and extremely knowledgeable. I highly recommend him for any and all your retirement planning needs.

JudithLocal Guide · 14 reviewsTotal number of Google reviews Judith has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lovely, personable and informative!!

J Roy7 reviewsTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Liz, was a great help with Medicare supplemental insurance options. I would highly recommend her for any Medicare supplemental questions.

Paula Proulx11 reviewsTotal number of Google reviews Paula has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It was awesome experience, didn't try to push me to anything. Recommended my best option was looking out for my best interest, not their own game. Highly recommend and I went to a few others and the person I had is in the Young generation and she was utmost professional courteous. Her parents should be very proud of her. They did a good job. Awesome!

Susan Sordillo1 reviewTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The process of changing my health ins from an advantage plan to a supplemental plan was made seamlessly & painlessly because of Elizabeth Meader at Gateway Retirement in Somersworth. Elizabeth is a professional. One of the most knowledgeable agents in the area for all things insurance. She had the answers to all my questions without hesitation & explained them in layman's terms. Don't hesitate, call Elizabeth today.

Marnie Breen3 reviewsTotal number of Google reviews Marnie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My experience with Gateway has been great. Sean Kelly is my advisor. Sean demonstrates expertise in his field and is very personable and professional. Sean has been very patient with me which I appreciate!

Laurie Brown9 reviewsTotal number of Google reviews Laurie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love you guys! Always a quick response, and very patient when I need further explanations. Professional, but personal at the same time. Would recommend to anyone.

Angelo Gentile5 reviewsTotal number of Google reviews Angelo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dealings with Wes and Jenn have been personal and they have consistently answered our questions and concerns. Their services are highly recommended.

Rosemarie Bishop6 reviewsTotal number of Google reviews Rosemarie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My husband, Christopher, and I have met with Jake Kitterman, Michael Cody, and Tyler Kretschmar on a number of occasions and we've been beyond pleased. All three men have been polite, helpful, and full of information when helping position us for a more stable retirement. They follow up so quickly and follow trough on what the said they'd take care of or us that it's always putting as ease. These three men are truly the best of the best.

Scott Lashua1 reviewTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jake Kitterman came to see me this afternoon. I was informed and made things understandable. He was very helpful with, life insurance and setting me up for Medicare. I would like him to come back again if needed. Thank You very much.

Gateway Retirement Solutions on Google Maps →

Business details