Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%72+17.5Value 14%100+14.1Replies to reviews 7%29+2.1Momentum penalty66−3.4Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Gaylon's Drivelines & Exhaust

Lehi, UT · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #297Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 273 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gaylon's Drivelines & Exhaust is better than 83% of auto repair shops.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gaylon's Drivelines & Exhaust is better than 72% of auto repair shops.B
72
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Gaylon's Drivelines & Exhaust is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Gaylon's Drivelines & Exhaust is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gaylon's Drivelines & Exhaust is better than 66% of auto repair shops.B
66
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Gaylon's Drivelines & Exhaust is better than 29% of auto repair shops.D
29

Reviews for your job

Customers hired Gaylon's Drivelines & Exhaust for 3 kinds of job.

Gaylon's Drivelines & Exhaust for exhaust

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.81
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Exhaust”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#61 / 117
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.89%

All 16 Google reviews tagged “Exhaust”

JimLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

John replaced my muffler and exhaust, even put on a beautiful chrome exhaust tip. Looks great and sounds even better. John noticed my rear seal was leaking and replaced that too. Very competitive price. Picked Gaylon’s because of all the 5 Star reviews and outstanding comments! Now you can add mine to the mix!!!

Great priceExhaust
tony4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The guys here are really nice and always work to find the best solutions for my truck problems and they always do an impeccable job. Awesome service at a really fair cost.

Great priceExhaust
JoshLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

They fixed my exhaust leak on my old Chevy and did an excellent job and the cost was cheaper than most other places around.

Reasonable priceExhaust
ParkerLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

John is the kindest man you’ll find in the automotive industry. He’ll take care of you and your vehicle and you can trust him and his team completely. They always try to do right by the customer and are honest in their dealings.

Great priceExhaust
Charles18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Took in my 1998 4runner for a new exhaust and repair on a leaky axle seal. They were fair priced and had my vehicle finished very quickly. They did a good job and my truck drives great now.

Reasonable priceExhaust
ToriLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Dropped my truck off to get the exhaust replaced, they had it in and out same day looking and sounding brand new! Fantastic service and extremely reasonable on price. Will always come back here!

Exhaust
TRAETONLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★

The staff seemed pretty friendly but went in there to get a quote on a very small exhaust fix, they quoted me 250$ for a repair that would cost the maybe 5$ and half an hour of work, only reason I didn’t do it myself is because my welder can’t weld such thin metal. I don’t know if it was just bad timing or their…

OverpricedExhaust
ChristineLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

very friendly staff and the pricing was more than fair. I had a broken tailpipe and they got it done in the same day!

Great priceExhaustGeneral repairs & maintenance
ScottLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I just wanted to update my review with some more recent experiences. I recently had my rear differential rebuilt (within the last year) and the front differential re-sealed (a couple of weeks ago) on my '97 Suburban. Same great work; same reasonable prices.…

Reasonable priceExhaust+ Punctuality+ Quality+ Professionalism
MichaelLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It is so refreshing to find competent people who get the job done with no fuss. They were super fast to get the job done and the work was top notch!

Exhaust
DaveLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

With a high review rating, I made a call to ask about an exhaust option for my 2003 Cummins. I was quoted a price and set an appointment. The truck was finished on time, it sounds and runs great. John knew if my truck had the stock exhaust with only a quick glance. Great service!!! I will be a returning customer.

Exhaust
Leigh13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Best auto shop around. They treated me great, gave me an itemised list of what they were charging me for, all with fair and transparent pricing. My car runs great, and i’m super thankful to John and the team for taking such great care of me and my car!

Exhaust
Daniel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Amazing service! I had an issue with my exhaust during my morning commute. The team at Gaylons was awesome and helped me get back on the road quickly. Not only were they fast but they did a great job on the repair. If I could give 10 stars I would. Highly recommend.

Exhaust
Angela12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Great priceExhaust
AaronLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Exhaust
Warren7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Exhaust

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 68%Reasonable 21%Overpriced 5%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Exhaust16—
General repairs & maintenance14—
Transmission3—

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