Analyzing 7,185,9777.2M ReviewsFor 20,38520.4K Experts

GE SOLUTIONS LLC logo

GE SOLUTIONS LLC

Tax preparation service · West Valley City, UT · reviewed since 2022

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%96+61Reliability 28%95+26.8Replies to reviews 8%56+4.6Experts Score= 92Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#15 of 50 tax servicesPosition by Experts Score among all companies we track in this category. · better than 71%
5.0 ★★★★★ 194 Google reviews · 2 photos
98%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
2%reviews answered by the owner
Apr 2026latest review
📞 Call (801) 878-4356Request a call back @GESOLUTIONSTAXSERVICES ↗

GE SOLUTIONS LLC at a glance

Google reviewers rate GE Solutions LLC five stars based on 194 reviews, highlighting efficient tax preparation, clear communication, and bilingual support. Clients frequently note fair pricing, detailed explanations of returns, and the firm's ability to maximize refunds through careful attention to detail. The business is described as welcoming and reliable, with many customers returning for multiple years. No recurring criticisms appear in the provided excerpts, and the owner responded to only two percent of the reviews.

  • Google rating: 5.0 out of 5 from 194 reviews (98% five-star).
  • Reviews on this page: 194 Google reviews (172 with written comments, 1 with photos).
  • Owner responses: the business replied to 2% of reviews.
  • Most recent review: April 7, 2026.
  • Service: Tax Service serving West Valley City, Utah.

Data from Google, last updated November 2, 2026.

Score profile vs other tax services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

Satisfaction96Reliability95Craft & service–Value–Momentum100Replies to reviews56Satisfaction: 96 (median 87)Reliability: 95 (median 85)Momentum: 100 (median 100)Replies to reviews: 56 (median 71)
GE SOLUTIONS LLCTax Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.GE SOLUTIONS LLC: 96/100 on this factor. Category median: 87.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.GE SOLUTIONS LLC: 95/100 on this factor. Category median: 85.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.GE SOLUTIONS LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.GE SOLUTIONS LLC: 56/100 on this factor. Category median: 71.C
56

Bar = this company · dark tick = category median.

Star ratings

194 Google reviews we collected

  • 5 stars19198%
  • 4 stars11%
  • 3 stars00%
  • 2 stars00%
  • 1 star21%

Praise vs complaints

Phrases our text analysis found in 172 written reviews

  • Praise25198%
  • Complaints52%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude7128%
  • Quality & results7027%
  • Would recommend5823%
  • Communication2610%
  • Honesty & trust166%
  • Speed & response135%
  • Price & value21%

What customers talk about

We read 172 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Excellent place to do your taxes, the service is very fast and the people are very friendly”
  • “It gives me great peace of mind to leave my taxes in her hands because I know she does an excellent job.”
    “They messed up the application, which I waited a long time for, and I never received my ITIN.”
  • “I've had Lupita do my taxes for four years and I can highly recommend her.”
  • “She's incredibly professional, trustworthy, and always takes the time to explain everything clearly.”
  • “Excellent service, they are responsible, honest and very helpful.”
  • “They are so sweet and friendly and accommodating, and they do their jobs very well, very fast, and at a very fair price.”

People customers mention

  • Lupita 25 reviews
  • Escalante 7 reviews
  • Beth 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

berta6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Super me encanto muy amable vengan hacer sus taxes con ella ..lupita...a mi me encanto .....super...gracias mil gracias..por todo..

Lizeth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excelente lugar para realizar tus taxes, el servicio es muy rápido y las personas son muy amables

Gabriela8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

4 años haciendo mis taxes con Lupita y puedo recomendarla lo suficiente. Es una persona súper profesional, confiable y siempre se toma el tiempo de explicarme todo con claridad. Me da mucha tranquilidad dejar mis impuestos en sus manos porque sé que hace un trabajo excelente. Sin duda seguiré haciéndolos con ella y la recomiendo al 100%.

Amanzo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Hola buen dia . Saludos . Muy bien recomendados la verda Muy buena atención me lo recomendaron y aqui estoy recomendandolo a otras personas . Espero que vengas hacer sus taxes aqui muchas gracias .

ana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excelente atención, muy amables y profesionales. Me hicieron sentir cómoda desde el primer momento. Sin duda volvería y los recomiendo al 100%.

JasonLocal Guide · 79 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Lupita and her staff are like family. They are so sweet and friendly and accommodating, and they do their jobs very well, very fast, and at a very fair price. We have used them for years, and the more time we spend with them, the more like family they become.

Compare with

Photos

Customer reviews

5.0 ★★★★★ 194 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
berta cuevas6 reviewsTotal number of Google reviews berta has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Super me encanto muy amable vengan hacer sus taxes con ella ..lupita...a mi me encanto .....super...gracias mil gracias..por todo..

Fabiana Ferrer1 reviewTotal number of Google reviews Fabiana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Muy buena, súper recomendada

Lizeth Sanchez5 reviewsTotal number of Google reviews Lizeth has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excelente lugar para realizar tus taxes, el servicio es muy rápido y las personas son muy amables

Gabriela Castro8 reviewsTotal number of Google reviews Gabriela has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

4 años haciendo mis taxes con Lupita y puedo recomendarla lo suficiente. Es una persona súper profesional, confiable y siempre se toma el tiempo de explicarme todo con claridad. Me da mucha tranquilidad dejar mis impuestos en sus manos porque sé que hace un trabajo excelente. Sin duda seguiré haciéndolos con ella y la recomiendo al 100%.

Sarahi Ortega1 reviewTotal number of Google reviews Sarahi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great attention to client and over all great environment!

Amanzo Driver1 reviewTotal number of Google reviews Amanzo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Hola buen dia . Saludos . Muy bien recomendados la verda Muy buena atención me lo recomendaron y aqui estoy recomendandolo a otras personas . Espero que vengas hacer sus taxes aqui muchas gracias .

Rigoberto Jarquin1 reviewTotal number of Google reviews Rigoberto has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Me gustó la atención y el trabajo que ase es muy bueno y la amabilidad

Gustavo Casco1 reviewTotal number of Google reviews Gustavo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Hizo un muy buen trabajo y contentos con ge solutions

Braulio Ruiz2 reviewsTotal number of Google reviews Braulio has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing bilingual service from Guadalupe and her people.

ana perez2 reviewsTotal number of Google reviews ana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excelente atención, muy amables y profesionales. Me hicieron sentir cómoda desde el primer momento. Sin duda volvería y los recomiendo al 100%.

GE SOLUTIONS LLC on Google Maps →

Business details