Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Geiling Auto logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%36+2.5Craft & service penalty96−0.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Geiling Auto

New Orleans, LA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #73Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.9★ from 571 Google reviews

📞 Call (504) 835-5220Request a call backWebsite ↗

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Geiling Auto is better than 88% of auto repair shops.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Geiling Auto is better than 85% of auto repair shops.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Geiling Auto is better than 96% of auto repair shops.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Geiling Auto is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Geiling Auto is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Geiling Auto is better than 36% of auto repair shops.D
36

Reviews for your job

Customers hired Geiling Auto for 8 kinds of job.

Geiling Auto for a/c installation & repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C installation & repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 44

All 13 Google reviews tagged “A/C installation & repair”

George4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great job! They recharged my AC on my 15 year old foreign car and it is now blowing colder air than it has in a long time.

A/C installation & repairAuto A/C recharge
brian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service, stand by their work, recommend them to anyone.

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
KaitlynnLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was recommended to Geilings by a friend. I went years ago for the first time & loved the work & customer service I recieved. I got a newer car after not having one for 3 years. I've been taking it to the dealership for all the oil changes as needed & they told me I needed brakes this last visit. They quoted me…

A/C installation & repairAuto brake replacement
Gregory10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Honest, fair, and done right the first time!!!

A/C installation & repairEngine repairGeneral repairs & maintenance
dougd510534 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service.

A/C installation & repair
Richard5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Quick turnaround, quality work, competitively priced. Family has been using Geiling's for years. Highly recommended.

A/C installation & repairAir conditioning+ Punctuality+ Quality+ Professionalism
Lydia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have used Geiling Auto Service for ALL our auto repairs on our 3 cars for 10-11 years & would not consider using another repair shop. They are experienced, highly rated, incredibly professional & above all, honest & trustworthy. I don't know how their price measures compared to others because after the first…

A/C installation & repairAir conditioningGeneral repairs & maintenance+ Quality+ Professionalism
Daniel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My Pontiac Solstice needed a lot of work. The A/C Blower motor died, the check engine light came on, it began to bog down when I gave it gas, and I was very concerned. Worked with Renee there at Geilling and he kept me informed as we went through the process and fixed each piece using my priorities so I could…

A/C installation & repairAir conditioningAuto engine diagnostic+ Quality+ Professionalism+ Value
BrianLocal Guide · 81 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Geiling Auto Service is the only automotive repair shop in town that I use. They are honest, reliable, and great at what they do. Highly recommended!

A/C installation & repair
sue4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Clearly explained repairs needed and cost

A/C installation & repairBrakesAir conditioning+ Professionalism
Nicholas7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir conditioningOil change+ Punctuality+ Quality+ Professionalism
Michelle12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C installation & repair+ Punctuality+ Quality+ Professionalism
Dernnisha6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

A/C installation & repair+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 69%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance58—
Oil change52—
Brakes24—
Tires23—
Engine repair22—
Air conditioning18—
Steering & suspension repair16—
Auto engine diagnostic14—

Compare with

New Orleans Mechanical Pros logoNew Orleans Mechanical ProsExperts Score 99New Orleans · 5.00★Mike’s Auto Center logoMike’s Auto CenterExperts Score 94New Orleans · 4.95★Major Minor Auto Service logoMajor Minor Auto ServiceExperts Score 92New Orleans · 4.94★