Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Geiling Auto holds a 4.9-star rating from 571 reviews, with customers frequently praising the shop's transparent pricing, efficient turnaround times, and clear communication regarding vehicle repairs. Reviewers note that the staff is generally friendly and honest, often going above and beyond to source parts or explain necessary maintenance. However, a pattern of low-star complaints highlights instances of perceived rudeness, billing disputes, and a refusal to service certain diesel or older vehicles, suggesting inconsistent experiences for some clients.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
571 Google reviews we collected
Phrases our text analysis found in 356 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 356 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Fast, professional, always keeping me in the loop in a timely manner.”
“Before I could finish my sentence, I was rudely interrupted in a harsh tone, asking, "Who gave you a better quote?”
“Wonderful communication and great work with reasonable price”
“One of the worst experiences I've ever had prices are outrageous I will never go back again don't go here for any service at all rip off artist!”
“Upfront with the issues; no hidden charges; timely and efficient repair”
“I really appreciate Geiling Auto for their service and going above and beyond to provide me the quality service.”
“They messed up the timing on my engine, strike one, lied about what caused it, strike two, and put the wrong hardware back in my truck, strike three.”
“My husband and I trust them to do what needs to keep our vehicles running and their prices are better than the dealerships.”
“After reading through the positive reviews, I'm confident Geiling has scammed several people.”
“I would recommend this car repair shop to friends and family.”
“…t and my ac still broken he doesn't say I need a part or nothing smh I recommend yall to go to a real car place and not a oil change place lol and di…”
“They weee very professional and courteous when explaining what should and needed to be done to my car.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Geiling Auto for 8 kinds of job. Pick one to see what they paid and said.
The staff is friendly and efficient. We discussed all of the options and there were no surprises with the cost. They also answered all my questions.
For over 30 years I have used Geiling for tires, maintenance and repairs. I trust them and the work they do.
Fantastic work! Fast, professional, always keeping me in the loop in a timely manner. Highly recommend!
They weee very professional and courteous when explaining what should and needed to be done to my car.
This place is the best. I trust Steve Geilling wholeheartedly. Great prices and quick turnaround time. 10/10 service. It’s rare to find such a great auto service company these days!
Very satisfied with the service I received at Geiling and also how quickly I got my car back.
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 58 | — |
| Oil change | 52 | — |
| Brakes | 24 | — |
| Tires | 23 | — |
| Engine repair | 22 | — |
| Air conditioning | 18 | — |
| Steering & suspension repair | 16 | — |
| Auto engine diagnostic | 14 | — |
4.9 ★★★★★ 571 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
The staff is friendly and efficient. We discussed all of the options and there were no surprises with the cost. They also answered all my questions.
For over 30 years I have used Geiling for tires, maintenance and repairs. I trust them and the work they do.
Wonderful communication and great work with reasonable price
Upfront with the issues; no hidden charges; timely and efficient repair
Fantastic work! Fast, professional, always keeping me in the loop in a timely manner. Highly recommend!
They weee very professional and courteous when explaining what should and needed to be done to my car.
Very good, as usual!
This place is the best. I trust Steve Geilling wholeheartedly. Great prices and quick turnaround time. 10/10 service. It’s rare to find such a great auto service company these days!
Very satisfied with the service I received at Geiling and also how quickly I got my car back.
I took my Jeep Wrangler here to get my front brakes inspected because the passenger side was locking up. They quickly assessed the vehicle and let me know the issue. The part I needed was not available anywhere. They went above and beyond to find the part online and ordered it. I thought I would have to wait until a week later to get it fixed because of the shipping ETA. However, the part came sooner than expected and my car was ready by the end of the week. The price was affordable compared to another place I went to. I really appreciate Geiling Auto for their service and going above and beyond to provide me the quality service. I will be back for anything else that I need to fix on my Jeep. Thank you!
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
