Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
Google reviewers rate Gene's Auto & Truck 4.9 out of 5 based on 111 reviews, noting the owner responded to 56% of them. Customers frequently cite fair pricing, upfront cost estimates, and clear communication regarding vehicle status. Common services include diagnostics, oil changes, and brake repairs, with many praising the shop's punctuality and professional staff. A minority of lower-rated reviews mention scheduling miscommunications or unresolved mechanical issues after repairs.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
111 Google reviews we collected
Phrases our text analysis found in 84 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 84 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Fast service, friendly customer service, and an overall great experience!”
“I always trust Gene’s For outstanding work and attention to detail.”
“Always a fair price and good diagnostic, never trying to upsell me.”
“They towed it within the hour and had it fixed the next day”
“Gene's Auto and Truck is a trusted auto and truck repair service.”
“Would definitely recommend Gene’s Auto to anyone looking for an honest great mechanic in the Green Bay Area”
“They were able to get us in quickly, very honest and communicative, and overall pleasant to work with.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Gene's Auto & Truck for 8 kinds of job. Pick one to see what they paid and said.
I always trust Gene’s For outstanding work and attention to detail. I appreciate if I might need work done to my car, they let me know the price upfront and whether or not the issue is urgent.
Always great work...keep me fully informed about status of my car work.comfortable place to wait while repairs being done. And they r nice.. honest trustworthy good at their job too. reasonably priced. i am a fan after many years of car(s) repaired
Love this place. I trust them 100% with my vehicle. Great mechanis, employees etc. ..i would not take my vehicles anywhere else.
Called them early in the morning.Because my car broke down.They towed it within the hour and had it fixed the next day
Good work & service. Courteous and ready to pickup as planned.Will certainly use again.
Gene's Auto and Truck is a trusted auto and truck repair service. Staff is professional and polite. I highly recommend.
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 26 | — |
| General repairs & maintenance | 16 | — |
| Tires | 13 | — |
| Electrical repair | 9 | — |
| Brakes | 9 | — |
| Air & cabin filter replacement | 6 | — |
| Steering & suspension repair | 6 | — |
| Battery | 6 | — |
4.9 ★★★★★ 111 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Flexible to schedule seasonal appointment that met my needs . .
I always trust Gene’s For outstanding work and attention to detail. I appreciate if I might need work done to my car, they let me know the price upfront and whether or not the issue is urgent.
Excellent and expert service
We bring all our vehicles here! They are very knowledgeable and priced right!
Quick, professional service for a great price!
Mike, thank you so much for the 5-star rating! We really appreciate your support and hope to see you again whenever you need us.
Always great work...keep me fully informed about status of my car work.comfortable place to wait while repairs being done. And they r nice.. honest trustworthy good at their job too. reasonably priced. i am a fan after many years of car(s) repaired
Lynn, thank you so much! It means a lot that you and your family have trusted us for so long—and that you recommend us to newcomers is the highest compliment.
Love this place. I trust them 100% with my vehicle. Great mechanis, employees etc. ..i would not take my vehicles anywhere else.
Amy, thank you so much! It means a lot that you trust us with your vehicle. We’re always here to help and really appreciate your kind words about the team..
Called them early in the morning.Because my car broke down.They towed it within the hour and had it fixed the next day
Thank you so much for the positive review, Kaye! We're glad we could respond quickly to get your car towed and back on the road for you. We appreciate your business and look forward to serving you again in the future.
Good work & service. Courteous and ready to pickup as planned.Will certainly use again.
Jeffrey, thank you! I'm really glad everything went smoothly and on time. We appreciate your support and look forward to helping you again whenever you need us..
Gene's Auto and Truck is a trusted auto and truck repair service. Staff is professional and polite. I highly recommend.
Pamela, thank you for the great recommendation! I'm glad you found our team professional and polite—it means a lot to hear that from customers like you.
Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
