Analyzing 8,059,4198.1M ReviewsFor 22,86422.9K Experts

Experts Reviews · Company report
General Services Landscaping and Maintenance logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%39+2.8Craft & service penalty79−2.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

General Services Landscaping and Maintenance

Las Cruces, NM · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 27 pool maintenance services · 4.9★ from 521 Google reviews

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Report card

Percentile vs other pool maintenance services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.General Services Landscaping and Maintenance is better than 93% of pool maintenance services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.General Services Landscaping and Maintenance is better than 90% of pool maintenance services.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.General Services Landscaping and Maintenance is better than 79% of pool maintenance services.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.General Services Landscaping and Maintenance is better than 100% of pool maintenance services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.General Services Landscaping and Maintenance is better than 100% of pool maintenance services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.General Services Landscaping and Maintenance is better than 39% of pool maintenance services.D
39

Reviews for your job

Customers hired General Services Landscaping and Maintenance for 8 kinds of job.

General Services Landscaping and Maintenance for groundskeeping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Groundskeeping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Groundskeeping”

Athena1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Exceptional service from start to finish! From the initial phone call to booking the consultation, everything was smooth and professional. The consultation itself was thorough and helpful, and the actual yard service was top quality. The team showed great customer service, kindness, and professionalism throughout…

GroundskeepingLandscaping maintenance
J6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Diego and his crew did a great job trimming shrubs and cleaning up my yard. I highly recommend General Services.

Great priceGroundskeepingLandscaping maintenance
JohnLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I was very pleased and impressed with the service that I received. I wanted to have all of the fallen leaves on my property removed, and when I called, they were willing to send someone out the same day to discuss the job. And the job itself was done the very next day after we had this discussion. The cleanup job…

Groundskeeping
IsraelLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I called for an assessment of my irrigation system. Diego was here the very next morning and explained in detail what the issue was and how he could fix it. He was able to accommodate my schedule without any excuses, showed up right on time and knocked it out. It was a rather intricate, all-day job, as I needed the…

Reasonable priceIrrigation system repair & maintenanceGroundskeeping
Mac6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I hired General Services Landscaping and Maintenance to clean up my front yard and remove three large, overgrown bushes that were pushing against the house, blocking access, and even starting to press against a window. From the beginning, they were professional, on time, and very detail-oriented. They were careful…

Reasonable priceGroundskeepingLandscaping maintenance
Nancy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Friendly, professional, and great prices!

Great priceGroundskeeping
Leslie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have a home in Houston Tx. As well, And the company in Houston is no where near as good or conscientious as Landscape and Maintenance Company who is taking care of our yard in Las Cruces. They are very responsible, and caring.

GroundskeepingIrrigation system repair & maintenanceLawn mowing & maintenance+ Responsiveness+ Punctuality+ Quality
Y4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome service. Team did an outstanding job and made sure I was happy with their work. Yard looked so good, my neighbor came over right away to ask about hiring them. Quality work sells itself.

GroundskeepingYard landscaping+ Punctuality+ Quality+ Professionalism
Shelly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wonderful company to work with did a great job. Will use again

GroundskeepingIrrigation system repair & maintenanceLandscaping maintenance+ Responsiveness+ Punctuality+ Quality
Darian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Diego and his crew did an amazing job, our front yard was infested with weeds that got out of hand. They were able to knock it out in one morning, looks like the day we bought the house. Professional, timely, personable and outstanding is what can be expected plus the price you can't beat. Will definitely use their services again.

GroundskeepingLandscaping maintenanceWeed control+ Responsiveness+ Punctuality+ Quality
Chad2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Great priceGroundskeeping

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 58%Reasonable 42%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Irrigation system repair & maintenance61—
Lawn mowing & maintenance39—
Weed control35—
Landscaping maintenance15—
Groundskeeping11—
Landscape management5—
Yard landscaping4—
Lawn care3—

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