Experts Reviews · Company report
General Services Landscaping and Maintenance logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%39+2.8Craft & service penalty79−2.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

General Services Landscaping and Maintenance

Las Cruces, NM · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 27 pool maintenance services · 4.9★ from 521 Google reviews

Report card

Percentile vs other pool maintenance services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.General Services Landscaping and Maintenance is better than 93% of pool maintenance services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.General Services Landscaping and Maintenance is better than 90% of pool maintenance services.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.General Services Landscaping and Maintenance is better than 79% of pool maintenance services.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.General Services Landscaping and Maintenance is better than 100% of pool maintenance services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.General Services Landscaping and Maintenance is better than 100% of pool maintenance services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.General Services Landscaping and Maintenance is better than 39% of pool maintenance services.D
39

Reviews for your job

Customers hired General Services Landscaping and Maintenance for 8 kinds of job.

General Services Landscaping and Maintenance for lawn mowing & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.39
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Lawn mowing & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 39 Google reviews tagged “Lawn mowing & maintenance” · showing 20

Leslie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have a home in Houston Tx. As well, And the company in Houston is no where near as good or conscientious as Landscape and Maintenance Company who is taking care of our yard in Las Cruces. They are very responsible, and caring.

GroundskeepingIrrigation system repair & maintenanceLawn mowing & maintenance+ Responsiveness+ Punctuality+ Quality
lynn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Diego came out for an initial visit for my front and backyard right before spring and did a wonderful job getting the grass, schrubs and palms ready. Everything looks very clean.

Irrigation system repair & maintenanceLawn mowing & maintenanceWeed control+ Responsiveness+ Punctuality+ Quality
FrankLocal Guide · 137 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Extremely responsive. His motto is, 'I am not happy until my customer is happy '. He did a fantastic job. I will use this company again and I highly recommend his services. Very reasonably priced.

Landscaping maintenanceLawn mowing & maintenance+ Responsiveness+ Punctuality+ Quality
Shelly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wonderful company to work with did a great job. Will use again

GroundskeepingIrrigation system repair & maintenanceLandscaping maintenance+ Responsiveness+ Punctuality+ Quality
MelindaLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very pleasant and thorough to work with!

Lawn mowing & maintenance+ Responsiveness+ Quality+ Professionalism
Bill6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Absolutely superb experience. The crew was right on time, courteous, and did a terrific job. Easy to give them my strongest recommendation. I wish other maintenance companies were this good.

Desert landscapingGreen landscapingLawn mowing & maintenance+ Responsiveness+ Punctuality+ Quality
Donna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I highly recommend General Services landscaping. Diego was very professional and my yard looks great!

Lawn mowing & maintenanceWeed control+ Responsiveness+ Punctuality+ Quality
Milton2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I would like to thank Diego for a job well done. Diego did a wonderful job, he mowed my lawn and took care of my bushes and made my front lawn look like a piece of art. Overall they did an incredible job, but one thing that stood out was Mr. Diegos hospitality, he makes you feel like you feel special and respected. 10/10 Would recommend.

Lawn mowing & maintenance+ Responsiveness+ Punctuality+ Quality
Danier1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Diego helped me out with claning up.my yard when i wasgetting my house ready for sale and helping me maintain it until my sale is final.. very friendly and respectful

Lawn mowing & maintenanceWeed control+ Responsiveness+ Punctuality+ Quality
Chris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I cannot say enough good things about these people. Margaret, who answered the phone was so nice, knowledgeable, and extremely accommodating. Diego, who came to the house to do the work and estimate was very kind and does great work! They are very communicative and good at what they do! I would highly recommend…

Lawn mowing & maintenanceWeed control+ Responsiveness+ Punctuality+ Quality
Thelma3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I am so glad that I hired General Services Landscaping. They are very professional, efficient, and punctual. My yard had gotten a little out of hand, and Diego and his crew had it looking amazing, in no time at all! I was so happy with their work that I hired them for continued, regular lawn maintenance.

Irrigation system repair & maintenanceLawn mowing & maintenanceWeed control+ Responsiveness+ Punctuality+ Quality
Jasmine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Finding a landscaping company in Las Cruces can be difficult. But Margaret made getting my property rental ready a breeze. I am out of state and trying to get someone to my home to give a quote has been challenging. Margaret made this process easy. She got me a quote with pictures, explained the process and had my…

Customer photo from Jasmine's reviewCustomer photo from Jasmine's reviewCustomer photo from Jasmine's reviewCustomer photo from Jasmine's review
Lawn mowing & maintenanceWeed controlYard grading+ Responsiveness+ Punctuality+ Quality
Mrs.3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

On time, this company is amazing and at the best price. My yard was a complete mess with overgrowth and debris. I am a extremely large yard and despite the size it was complete and looks great in a matter of hours. Will continue to use this company for monthly maintenance.

Landscaping maintenanceLawn mowing & maintenanceWeed control+ Responsiveness+ Punctuality+ Quality
Travis10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Had them clean my yard. Everything went great and happy with it

Lawn mowing & maintenance+ Punctuality+ Quality
KathieLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They did a great job cleaning up around our house, including trimming all the plants and trees. Everyone was very professional. We recommend them highly

Lawn mowing & maintenance+ Responsiveness+ Quality+ Professionalism
Fred4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great experience, prompt, responsive and a great value

Lawn mowing & maintenanceWeed control+ Responsiveness+ Punctuality+ Quality
Vernon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Diego does great work and is concerned that you are pleased with the outcome. Nice, agreeable and professional - a pleasure to work with. I would recommend his services to everyone.

Lawn mowing & maintenance+ Responsiveness+ Punctuality+ Quality
Ryuga4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

First of all they were, They were on time. They're very professional and do a good jobs day of work, Their irrigation system repair and maintenance is very good they fixed my system really well, They also did well on yard maintenance raked all the leaves and did good weed control, I recommend them big time if you're…

Irrigation system repair & maintenanceLawn mowing & maintenanceWeed control+ Punctuality+ Quality+ Professionalism
Christy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Diego came out to give a free estimate at the appt time provided. And again, showed up on time today and provided the services we had discussed. He went above and beyond and got the job done in a very timely manner. He and his crew were very professional and I will definitely be using them in the spring!!

Lawn mowing & maintenanceWeed control+ Responsiveness+ Punctuality+ Professionalism
Ross1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Diego and his crew performed general maintenance on our yard-trimming and clean up. They came when he said they would and did all the work we had discussed. We are pleased with the work and will use this company for routine maintenance in the future. Thanks for the good work!

Lawn mowing & maintenance+ Responsiveness+ Punctuality+ Quality

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 58%Reasonable 42%Overpriced 0%Not sure 0%

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