Genevieve DeVries Photography logo

Genevieve DeVries Photography

Photographer · Detroit, MI · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%73+5.2Craft & service penalty85−1.5Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#81 of 116 videographersPosition by Experts Score among all companies we track in this category. · better than 30%
5.0 ★★★★★ 277 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
1.3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
46%reviews answered by the owner
Oct 2026latest review

Genevieve DeVries Photography at a glance

Google reviewers rate Genevieve DeVries Photography 5/5 from 277 reviews, noting that the owner replied to 46% of comments. Customers frequently praise the photographer for making subjects, including children and seniors, feel comfortable and relaxed during family, newborn, and professional headshot sessions. Recurring themes highlight her patience, helpful location suggestions, and competitive pricing. However, two low-star reviews criticize a pattern of last-minute cancellations and no-shows for wedding and baby photo appointments, citing a lack of timely communication.

  • Google rating: 5.0 out of 5 from 277 reviews (99% five-star).
  • Reviews on this page: 277 Google reviews (245 with written comments, 5 with photos).
  • Owner responses: the business replied to 46% of reviews.
  • Most recent review: October 27, 2026.
  • Service: Videographer serving Detroit, Michigan.

Data from Google, last updated November 6, 2026.

Score profile vs other videographers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction96Reliability92Craft & service85Value100Momentum100Replies to reviews73Satisfaction: 96 (median 97)Reliability: 92 (median 97)Craft & service: 85 (median 100)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 73 (median 50)
This companyVideographers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Genevieve DeVries Photography: 96/100 on this factor. Category median: 97.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Genevieve DeVries Photography: 92/100 on this factor. Category median: 97.A
92
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Genevieve DeVries Photography: 85/100 on this factor. Category median: 100.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Genevieve DeVries Photography: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Genevieve DeVries Photography: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Genevieve DeVries Photography: 73/100 on this factor. Category median: 50.B
73

Bar = this company · dark tick = category median.

Star ratings

277 Google reviews we collected

  • 5 stars27399%
  • 4 stars10%
  • 3 stars00%
  • 2 stars00%
  • 1 star31%

Praise vs complaints

Phrases our text analysis found in 245 written reviews

  • Praise29598%
  • Complaints72%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1747%
  • Reasonable1747%
  • Overpriced13%
  • Not sure13%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude10434%
  • Would recommend7224%
  • Quality & results5117%
  • Speed & response3311%
  • Communication227%
  • Price & value114%
  • Honesty & trust93%

What customers talk about

We read 245 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “She's always so kind, as well as fun and patient with our young kiddos :) We love our annual family photo shoot with her!”
    “Also i understand things happen but not letting us know even after the appointment time is very unprofessional.”
  • “I highly recommend Genevieve as your photographer to capture memories for you.”
    “Would not recommend someone so rude, unapologetic & unprofessional.”
  • “At first we were very nervous, but she did an amazing job as a photographer!”
  • “Genevieve made the experience easy and fun, she was able to help us capture photos of our family including a 4 and 1 year old quickly.”
  • “Genevieve was easy to work with and not only captured our family together, but also engaged well the kids when they weren't cooperating.”
  • “The price of our mini photoshoot was very reasonable and a huge factor in why we will definitely be booking more photoshoots with her in the future.”
  • “By the end of the session, you’re almost disappointed that it’s over because the experience was genuinely that much fun!”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Genevieve DeVries Photography for 4 kinds of job. Pick one to see what they paid and said.

Recent reviews

JFLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Genevieve had a great vibe and suggestions for photo locations! My son really liked her; she was easy going and open to suggestions! Can't wait to see the final photos!

Reasonable priceSenior class photography
Sinister11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Genevieve absolutely has the knack to capture every precious moment and silly one. Her sense of humor brings out the best of you in your photos. I recommend her 100 times over.

Reasonable priceFamily and group
Christie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Thank you, Genevieve , for making senior photos such a fun and comfortable experience. From the moment we booked, all of your suggestions and tips helped us prepare for our session. What can often be a stressful milestone felt easy and enjoyable because of your approach. You made Brennan feel relaxed and…

Great priceSenior class photography
ASHLEE1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Genevieve was incredible to work with for our family photo shoot. She was so great getting my 17 month old to smile and look at the camera. Even the raw footage looked amazing. We can’t wait to work with her again!

Reasonable priceFamily and group
Dani7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

We love Genevieve! She's always so kind, as well as fun and patient with our young kiddos :) We love our annual family photo shoot with her!

Vijayata10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

We use Genevieve frequently for our family pictures! Always a pleasure to work with, and she is so kind!

Photos

Customer reviews

5.0 ★★★★★ 277 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
JFLocal Guide · 22 reviewsTotal number of Google reviews JF has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Genevieve had a great vibe and suggestions for photo locations! My son really liked her; she was easy going and open to suggestions! Can't wait to see the final photos!

  • Price assessment: Reasonable price
  • Services: Senior class photography
Sinister Queen11 reviewsTotal number of Google reviews Sinister has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Genevieve absolutely has the knack to capture every precious moment and silly one. Her sense of humor brings out the best of you in your photos. I recommend her 100 times over.

  • Price assessment: Reasonable price
  • Services: Family and group
Response from the owner · a week ago

Wow this is so nice. Thank you so much

Christie Curtis7 reviewsTotal number of Google reviews Christie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thank you, Genevieve , for making senior photos such a fun and comfortable experience. From the moment we booked, all of your suggestions and tips helped us prepare for our session. What can often be a stressful milestone felt easy and enjoyable because of your approach. You made Brennan feel relaxed and confident while posing, and we’re excited to see the photos you captured

  • Price assessment: Great price
  • Services: Senior class photography
Response from the owner · a week ago

Brennan most def has a career in modeling if engineering doesn’t pan out. Thanks for the kind review

ASHLEE LENGYEL1 reviewTotal number of Google reviews ASHLEE has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Genevieve was incredible to work with for our family photo shoot. She was so great getting my 17 month old to smile and look at the camera. Even the raw footage looked amazing. We can’t wait to work with her again!

  • Price assessment: Reasonable price
  • Services: Family and group
Response from the owner · a week ago

Thank you sooo much. Your fam is the cutest

Nicole Biermann6 reviewsTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Professional and enjoyable! Will definitely use her again.

  • Price assessment: Great price
Dani Koel7 reviewsTotal number of Google reviews Dani has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We love Genevieve! She's always so kind, as well as fun and patient with our young kiddos :) We love our annual family photo shoot with her!

Response from the owner · a week ago

I heart you guys . I legit look forward to seeing you guys every year.

Vijayata Gupta (Jayta)10 reviewsTotal number of Google reviews Vijayata has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We use Genevieve frequently for our family pictures! Always a pleasure to work with, and she is so kind!

Response from the owner · a week ago

Thank you so much for the nice review. You guys are the best.

Tiffany TrianaLocal Guide · 18 reviewsTotal number of Google reviews Tiffany has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

At first we were very nervous, but she did an amazing job as a photographer! She made us feel comfortable right away. We’re so excited to get our photos back and we already booked our next session! 🥳 We’ve been back three times since the previous review above and our feelings are still the same. She’s amazing.

  • Price assessment: Great price
Karlie Satin4 reviewsTotal number of Google reviews Karlie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Genevieve made the experience easy and fun, she was able to help us capture photos of our family including a 4 and 1 year old quickly. I can’t wait to see the outcome!

  • Price assessment: Great price
  • Services: Family and group
Nikki Jeffrey7 reviewsTotal number of Google reviews Nikki has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

What a great experience! From the ease of payment to the end result!

  • Price assessment: Great price
  • Services: Senior class photography

Genevieve DeVries Photography on Google Maps →

Business details