How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%62+15Value 14%100+14.1Replies to reviews 7%20+1.4Craft & service penalty93−0.7Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCOREGenie Bath Systems
Castle Hills, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 30 bathroom remodeling contractors · 4.9★ from 1,056 Google reviews
Report card
Percentile vs other bathroom remodeling contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Genie Bath Systems for 8 kinds of job.
Genie Bath Systems for bathtub replacement
Clear ✕All 79 Google reviews tagged “Bathtub replacement”
Just contracted with Genie. Very impressed. Can’t wait for the work to start and finish! Gave me a great deal. And, I really like the quality of product (Wish Stone) they offer. Will update when it’s all done. BTW, Brandon Wallace was my salesman. He was fair, honest, and very thorough in explaining every thing.
Brandon was awesome with his consultation. He made sure we were comfortable and explained everything in detail. So happy to be working with him.
Just finished with getting estimate for our new shower. Genie offers a superior product to others. John took his time to explain the product and work with us to incorporate our vision.
Brendan Wallace Today and gave me a wonderful introduction to Genie Bath Systems and was very thorough and complete in his explanations of everything I would be getting for my bathroom remodel and I am extremely happy with the end result.
We were visited by Gabe for two shower updates, he measured and went through all of the steps involved. We decided on updating both showers. He was very informative on the process, and worked within our budget.. Can’t wait to see the final product!
Dustin was fantastic! He was able to explain all of my options for a walk in tub. With the amazing financing I was able to get my dream bath. Thank you Dustin and Genie Bath. I definitely recommend
Gabriel was so patient with my husband and myself. He was able to answer all our questions n the most kind and professional manner. After we had spoken with several companies we chose genie because of him!
Brandon Wallace is the salesman that we talked today for our new bathroom, and couldn’t ask for a complete and total explanation about everything. They are putting our new shower and floor in about 4 weeks and recommend them to everybody needing this kind of work. A plus business!!!!!
Their presentation was very professional
¡Estamos muy contentos con nuestro nuevo baño! Nos encantó cómo quedó; superó nuestras expectativas. Gabriel siempre fue muy atento a todo lo que queríamos, nos mantuvo informados durante el proceso y respondió con paciencia todas nuestras preguntas. Su profesionalismo y excelente servicio hicieron que toda la…
Jason was professional and friendly and worked to help us make our bathroom renovation possible! Thanks Genie
Had a fantastic experience with Dave at Genie Bath Systems! He was knowledgeable, patient, and never made us feel pressured. He took the time to answer all our questions and helped us find the perfect option for our bathroom remodel. Highly recommend asking for Dave if you’re considering Genie Bath Systems!
Gabe did a fantastic job talking us through our proposed setup and helped us understand the pricing and work that was going to be conducted in our home. We were extremely satisfied with the entire process and would definitely recommend speaking with Gabe!
I had my bathroom remodeled and Gabriel G. was my rep. He was amazing, caring honest and gave me a thorough explanation. He made me feel like we were just talking and at the end of it, we bought a bathroom that we truly needed. Thank you Gabriel! You are the BEST! Add your own thing but you get the point 😆
Matthew, the designer is one of the most professional, knowledgeable and friendly individual that I could be working with. He provided the most informed details on my potential shower installation. Thank you!
David Bennett did an outstanding presentation about Genie Bath Systems going over in detail about products to choose from, description of what needed to be done because of the leak and moisture problems. He was professional, courteous, and helped me to get discounts. He is a valuable assett to the company..
We couldn't be happier with our experience! Gabriel was incredibly thorough, professional, and transparent from the very beginning. He took the time to explain every step of the process, answered all of our questions, and never made us feel rushed or pressured. What really stood out was the attention to detail.…
Matthew Davidson came to our house and provided us a quote. We had a fantastic experience and are looking forward to working with Genie Bath Systems in the very near future!
Jason is a very professional young man. He explained the complete process of installation of a walk in shower. The cost of the project just wasn't in my budget.
Looking for a bath to tub conversion for a guest bathroom that would be a serious upgrade to a 21 year old bathroom. Matthew evaluated our current installation and listened to our wish list. Then sketched a solution with material examples. We hadn't seen the quality of materials to match what we wanted until now.…
Alex was amazing with his estimates and customer service. He was a pleasure to talk to and to listen to. We will definitely keep them on the to of our list whenever we get to build our forever home!
We got our remodel back in July 2020. Our quote was over 50k (after taxes/financing) for a full remodel in a master BR &bathtub &vanity install in our 2nd BR. We were aware it was high in price range but we felt that the Genie really sold it to us bc our bathroom issues were major (limited warranty convinced us as…
We sat down with Jason Queen. Of Genie Bath Systems today. We are preparing to update our master bath and our hall bath. JASON spent time checking out our needs in having our baths remodeled. I can say itthat Mr. Queen was very informative and explained the remodel Process completely. His company provides services…
Got our restroom remodeled by Genie Bath did a walk-in shower. We found a crack two days later when we were allowed to Use. Found reported it to upper management said they will order the parts to fix it. It’s been a month no response. Text product manager Several times.
I had to do a huge makeover on my rental property, Jason was there every step of the way. Best costumer service I've ever had and exceeded all my expectations. I you want your project done correctly there's only one way to go
Jayden was great helped me out a lot.
Jason was great!
Jason is the man!
Walked us through remodeling the bath into a shower.
Had a wonderful experience with Genie. I would strongly recommend
Rob was great super easy to work with finished fast and the work looks amazing. Definitely will call him for any future needs!
Genie Bath did awesome work on my new shower! They were very professional and made it a smooth process from start to finish. Thank you very much!
Kurt and Will were amazing. They were both so kind and knowledgeable about the product. They walked me through the entire process several times throughout the process to make sure that I was aware of the entire process. I will be letting all my neighbors know about about Genie Bath.
Very informative. Great personality, very professional. Mr. Jason and Mr. Andrew both are professional.
The experience was outstanding, Chris and David were professional, courteous and helpful in defining our needs and accommodating our wants. They defined every aspect of thoughtful caring service. Some times there are not enough words to convey thankfulness, I can there for only express my gratitude by saying I thank…
Jordan did an awesome job in helping us choose our bathroom remodel . She was very educated on the existing issues we had with our bathroom and was able to help choose a beautiful bathroom remodel. Also worked with us to keep pricing in our budget. .
Nice people and are easy to talk to about what you want and explain how and what they can do to help you. Chris and Richard.
David was very responsive to our needs in our retirement home. His presentation is very personable. I purchased on the spot after his presentation.
Chris and Carlton with Genie Bath Systems are more than designers and sales. They are thoughtful and truly want to help make hard decisions easier. My mother is needing a tub to shower transition to keep her safe in her bathroom. Both Chris and Carlton went above and beyond to help me know that safety and care…
Rolando made this experience a delight for us. His expertise made the production go very pleasantly and the job was done smoothly, quickly and professionally. We are very pleased with the new bathroom, thank you Rolando.
Getting ready to get work started but customer service was excellent! Ashley, the designer was very knowledgeable and helpful. She was a joy to work with. Will come back with the end results!
Job was done very well and to my satisfaction
Every pleasant experience, the sales people were very helpful and explained everything in detail. I would recommend these guys to anyone.
Carlton was extremely knowledgeable with planning a complete remodel of our bathroom. The selection of materials and bathtubs was also impressive. Can’t wait to see the results
Travis and Jawaan were excellent friendly knowledgeable and professional. Install was smooth and finished at the promised time. Highly recommend!
I'm working on getting the tub in my master bath replaced with a walk-in shower. The product samples are quality, and the price was pretty much inline with the other vendors who came to give me quotes. Right now, I've signed the contracts and am looking forward to getting the new shower! Colby Walker came out to…
Ashley was very informative and very patient with what we needed to redo our bathroom. She detailed all that had to be done. Made us feel we made the decision to do the work.
Roland was awesome Hard worker Explained all work being done and work completed Stayed busy doing the job Very clean I was unsatisfied with the pegs on inner door but Roland was quick to reach out to his boss and get the hand rail ordered along with the drain ring as it was not the right color Would recommend this…
Justin and victor was very knowledgeable about the products and the whole process
Ashley and Hector were very Professional, patient, and informative.
Ashley and Colby did an awesome job.
They’re amazing and very knowledgeable.we love chad
Fernando Rena was very easy to work with and very professional, very knowledgeable. Always checked with us for placement of hardware and shower head.
Tear out old tile and tub and replace with new Genie shower and tub
Michael (Panda) came to my house to inspect my old bathroom, listened and designed what I wanted done, thoroughly explained about the company and the rational behind how they do their job and the materials they use, and then gave me a quote. He was fun to talk to, and wasn’t pushy or pressuring into making me sign a…
Ross knew what he was doing and he very helpful and I appreciate everything he has done.
Chad Archer was great to talk to and help me through a bathroom remodel plan.
Chad, was very professional and knowledgeable.And he was on time never had a person that said they would be there a certain time and shows up.. Punctuality is everything!!!
We bought this house 3 years ago. The wall at the side of the tub is bowed from moisture. Grout has signs of mold and tub is too small. They will be doing demo on it, tile removal, structure repair, plumbing and install of tub and abs surround as well as safety grab bars. We are doing our own drywall, tile removal &…
I have been looking to remodel my master bathroom from a shower/bath combo to a walking shower. I have received 4 different quotes, all from similar quality companies, the only difference between them came down to the bathroom accessories and ofcourse, the price. Genie bath systems was my 5th company and I truly…
Good experience working with the Genie team. They got a lot of work done in a timely manner.
John Coley was very professional and friendly. He was very through in explaining everything. They provided a great price with discounts.
Hector spent extra time explaining all aspects of service and remodel. Aaron is project manager and verified all measurements and materials
We worked with Jason Williams. His presentation was easy to understand and very professional.He explained everything and was very knowledgeable . Jason went above and beyond to give us the best deal. Jason answered all our questions and made us feel we were making the right decision and choosing the right company.…
John was very helpful and patient, he took his time going through the options and helping us make sure we picked the perfect bathroom us.
Very friendly, explained everything great, showed us all the options was not pushy at all. Made us feel very comfortable.
Noteworthy performance during presentation. Jason and Scott were very professional courteous and knowledgeable, which is why we chose to remodel with them.
Very pleased with the results. Thanks love my new bathroom.
Melissa was absolutely amazing to work with, she was diligent, responsive, honest, and helpful with helping me figure out the best option for my bathroom remodels. I highly recommend working with her and Genie Bath Systems for any services that they offer.
Melissa Johnston was very punctual and very professional. She made me feel comfortable about my purchase and I felt like she was God sent. It was a pleasure to do business with her. It was like we’ve known each other for years even though we had just met. I look forward to working with her in the future.
Great selection, great pricing and they work with your budget! Great customer service! 5 stars for Andy & Scott!!
With how difficult it has been to find contractors these days, Genie bath stood out from the start. They came in and took their time while writing up the quote. They broke the whole job down into an itemized bill of goods and services, and gave us financing options and a firm window of time when the job would be…
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Price
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Remodeling | 200 | — |
| Bathtub replacement | 79 | — |
| Bathtub refinishing | 43 | — |
| Bathtub installation | 37 | — |
| Plumbing fixture installation | 24 | — |
| Shower refinishing | 24 | — |
| Bathtub repair | 23 | — |
| Interior structural repairs | 19 | — |



