Analyzing 5,803,3475.8M ReviewsFor 15,98816K Experts

Experts Reviews · Company report
Genie Bath Systems logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%62+15Value 14%100+14.1Replies to reviews 7%20+1.4Craft & service penalty93−0.7Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Genie Bath Systems

Castle Hills, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 30 bathroom remodeling contractors · 4.9★ from 1,056 Google reviews

📞 Call (210) 405-6440Request a call backWebsite ↗

Report card

Percentile vs other bathroom remodeling contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Genie Bath Systems is better than 82% of bathroom remodeling contractors.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Genie Bath Systems is better than 62% of bathroom remodeling contractors.B
62
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Genie Bath Systems is better than 93% of bathroom remodeling contractors.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Genie Bath Systems is better than 100% of bathroom remodeling contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Genie Bath Systems is better than 100% of bathroom remodeling contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Genie Bath Systems is better than 20% of bathroom remodeling contractors.D
20

Reviews for your job

Customers hired Genie Bath Systems for 8 kinds of job.

Genie Bath Systems for tile work installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Tile work installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 15

All 6 Google reviews tagged “Tile work installation”

Larry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Job was done very well and to my satisfaction

Furniture assemblyBathtub replacementRemodeling
Ernestine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Everything was awesome and beautiful ready to get started 🤩

Bathtub reglazingBathtub resurfacingRemodeling+ Professionalism
Bailey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

John was very helpful and patient, he took his time going through the options and helping us make sure we picked the perfect bathroom us.

Bathtub installationBathtub replacementTile work installation+ Responsiveness+ Punctuality+ Quality
SamLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We are looking to completely remodel our 1970s style bathroom. We just signed a contract to work with Genie, so I will update my review once work is completed. So far the experience has been great. The process was smooth and price fair. Excited that they dont have a 8 month wait to get started. Jason went out of the…

Bathtub installationRemodelingDrywall installation+ Responsiveness+ Punctuality+ Professionalism
Rene2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great selection, great pricing and they work with your budget! Great customer service! 5 stars for Andy & Scott!!

Bathtub installationBathtub replacementRemodeling+ Responsiveness+ Punctuality+ Quality
Irene4 years ago★★★★★

Rating only, no written review.

RemodelingDrywall installationTile work installation+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 44%Overpriced 4%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Remodeling200—
Bathtub replacement79—
Bathtub refinishing43—
Bathtub installation37—
Plumbing fixture installation24—
Shower refinishing24—
Bathtub repair23—
Interior structural repairs19—

Compare with

GTex General Contracting logoGTex General ContractingExperts Score 99Castle Hills · 5.00★Dominion Renovation and Builders llc logoDominion Renovation and Builders llcExperts Score 99Castle Hills · 5.00★Expo Home Improvement logoExpo Home ImprovementExperts Score 91Castle Hills · 4.92★