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Genius Gutters

Gutter cleaning service · San Antonio, TX · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 48 gutter installation servicesPosition by Experts Score among all companies we track in this category. · better than 87%
5.0 ★★★★★ 96 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
90%reviews answered by the owner
Oct 2026latest review

Genius Gutters at a glance

Customers of Genius Gutters in San Antonio report a 5.0 rating from 96 reviews, frequently citing reasonable pricing, punctual service, and clear communication throughout the installation process. Recurring themes include efficient scheduling, professional crew conduct, and thorough cleanup after gutter replacement or repair work. The company also addresses post-installation issues promptly, with the owner responding to 90% of customer feedback.

  • Google rating: 5.0 out of 5 from 96 reviews (100% five-star).
  • Reviews on this page: 96 Google reviews (91 with written comments, 24 with photos).
  • Owner responses: the business replied to 90% of reviews.
  • Most recent review: October 21, 2026.
  • Service: Gutter Installation Service serving San Antonio, Texas.

Data from Google, last updated October 27, 2026.

Score profile vs other gutter installation services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

Satisfaction100Reliability98Craft & service100Value100Momentum100Replies to reviews–Satisfaction: 100 (median 95)Reliability: 98 (median 94)Craft & service: 100 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)
Genius GuttersGutter Installation Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Genius Gutters: 100/100 on this factor. Category median: 95.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Genius Gutters: 98/100 on this factor. Category median: 94.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Genius Gutters: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Genius Gutters: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Genius Gutters: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 86.–
–

Bar = this company · dark tick = category median.

Star ratings

96 Google reviews we collected

  • 5 stars96100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 91 written reviews

  • Praise265100%
  • Complaints00%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price880%
  • Reasonable220%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Would recommend5521%
  • Staff & attitude4918%
  • Price & value4718%
  • Quality & results4517%
  • Speed & response4216%
  • Communication197%
  • Honesty & trust83%

What customers talk about

We read 91 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The work looks great, and I would definitely recommend them!”
  • “Pam provided excellent service and was very professional!”
  • “The pricing was very reasonable, and they completed everything from initial estimate to installation in just a week.”
  • “They did a great job and even came back to change the color of a piece that I actually made the wrong call on.”
  • “My elderly parents needed a new roof and the team at Genius was incredibly responsive, trustworthy, and efficient.”
  • “Throughout the whole process, they communicated really well and made everything easy.”
  • “What really stood out to me, though, was John’s honesty and integrity.”

People customers mention

  • Ismael 5 reviews
  • Minjares 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

K.G1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Great experience. The pricing was very reasonable, and they completed everything from initial estimate to installation in just a week. Good customer service as well.

Reasonable price
Laura1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Genius gutters was the best decision we made. We couldn't be happier with the quality of work and Pam's customer service was exceptional.

Sophia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My elderly parents needed a new roof and the team at Genius was incredibly responsive, trustworthy, and efficient. Pam provided excellent service and was very professional!

Great priceService not listed
M6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Highly recommend! Scheduling was super easy and they were able to get us taken care of quickly. Great customer service from start to finish, and the gutters turned out amazing. Couldn’t be happier with the outcome!

Great price
Alejandra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great experience with this company! They were very responsive, reasonably priced, and did quality work. We had to push our installation back a few days because of rain (lol), and they also had to come back a couple of days later to finish installing the drains. Throughout the whole process, they communicated really…

Great price
pedroLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Gino and his team did an amazing job! Their customer service was outstanding, the gutters came out perfect on my home, and they cleaned everything up afterward. I highly recommend them. If you need new gutters, give them a call—you won’t be disappointed! Forgot to take photos sorry

Great priceService not listed

Photos

Customer reviews

5.0 ★★★★★ 96 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
K.G1 reviewTotal number of Google reviews K.G has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience. The pricing was very reasonable, and they completed everything from initial estimate to installation in just a week. Good customer service as well.

  • Price assessment: Reasonable price
Laura Jean Rodriguez1 reviewTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Genius gutters was the best decision we made. We couldn't be happier with the quality of work and Pam's customer service was exceptional.

Sophia A Dove2 reviewsTotal number of Google reviews Sophia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My elderly parents needed a new roof and the team at Genius was incredibly responsive, trustworthy, and efficient. Pam provided excellent service and was very professional!

  • Price assessment: Great price
  • Services: Service not listed
M R6 reviewsTotal number of Google reviews M has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Highly recommend! Scheduling was super easy and they were able to get us taken care of quickly. Great customer service from start to finish, and the gutters turned out amazing. Couldn’t be happier with the outcome!

  • Price assessment: Great price
Response from the owner · a month ago

Thank you so much for your wonderful review! We’re so happy to hear that you had such a great experience with us from start to finish. We work hard to make the process as easy and stress-free as possible, so hearing that our scheduling, service, and workmanship exceeded your expectations means a lot to our entire team. We’re thrilled you love your new gutters! Thank you again for trusting us with your home and for recommending our company!

Alejandra Perez6 reviewsTotal number of Google reviews Alejandra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience with this company! They were very responsive, reasonably priced, and did quality work. We had to push our installation back a few days because of rain (lol), and they also had to come back a couple of days later to finish installing the drains. Throughout the whole process, they communicated really well and made everything easy. The work looks great, and I would definitely recommend them!

  • Price assessment: Great price
Response from the owner · a month ago

Thank you so much for the 5-star review! We really appreciate you trusting us with your project. The rain definitely tried to slow us down 😂, but we’re glad we were able to work around the weather and get everything completed the right way. We’re so happy to hear you were pleased with the communication, pricing, and quality of the work. Thank you again for your business and for recommending us!

pedro llamasLocal Guide · 15 reviewsTotal number of Google reviews pedro has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Gino and his team did an amazing job! Their customer service was outstanding, the gutters came out perfect on my home, and they cleaned everything up afterward. I highly recommend them. If you need new gutters, give them a call—you won’t be disappointed! Forgot to take photos sorry

  • Price assessment: Great price
  • Services: Service not listed
Response from the owner · a month ago

Thank you so much for the wonderful 5-star review! We truly appreciate you trusting Gino and our team with your gutter installation. We are so glad to hear you were happy with the customer service, the finished product, and how we left everything cleaned up afterward. It means a lot to us that you’d recommend our company to others! And no worries about the photos - we’re just happy you love how your gutters turned out! 😊 Thank you again for your business and support!

Tim Thompson7 reviewsTotal number of Google reviews Tim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We went with Genius Gutters at first mainly because they were a grand cheaper than the popular company that everyone seems to refer. John had a lot to do with my choice to use them also. They did a great job and even came back to change the color of a piece that I actually made the wrong call on. I highly recommend them for price, quality of work and good people.

Response from the owner · a month ago

Thank you so much for the great review! We truly appreciate you choosing Genius Gutters and trusting our team with your home. We’re glad you were happy with the quality of the work, pricing, and customer service. We were more than happy to come back and make the color change for you! Thank you again for your business and recommendation- it means a lot to us!

Bao TrieuLocal Guide · 14 reviewsTotal number of Google reviews Bao has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

. **5/5 Stars – Highly Recommend!** John and his team did an absolutely phenomenal job with our gutter installation. The entire process was smooth, professional, and the final result looks fantastic. What really stood out to me, though, was John’s honesty and integrity. We noticed a minor eyesore after the initial install, and without hesitation, John kept his word, came back out, and fixed it perfectly. It is rare to find someone so reliable and true to their word these days. If you want high-quality work and a team you can actually trust, look no further than John! Quote was very reasonable and competitive

  • Price assessment: Reasonable price
Response from the owner · a month ago

Thank you so much for your kind words and 5 - star review! It truly means a lot to our entire team. We’re grateful for the opportunity to work with you and even more grateful for your trust. Thank you for choosing Genius Gutters and for allowing us to take care of your home ! 🏠

Eric Salinas2 reviewsTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It was a pleasure working with Gino and his team throughout this entire process. Gino remained professional from start to finish and even stopped by on installation day to check on the progress. Although the job had to be postponed due to weather, Gino’s partner, John, made sure to stay in communication with me every step of the way. The professionalism, communication, and overall customer service from this company were truly appreciated. Most importantly, I couldn’t be happier with the finished product. The final result exceeded my expectations, and it’s clear the team takes pride in the quality of their work.

  • Price assessment: Great price
  • Services: Service not listed
Response from the owner · a month ago

Thank you so much, Eric! We truly appreciate your kind words and your trust in our team. It means a lot to know you were happy with the communication, service, and finished product. We’re grateful for the opportunity to work with you and truly appreciate your support! 🏡

Diana A. Flores3 reviewsTotal number of Google reviews Diana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We hired to have our gutters installed a year ago and just recently they started to rattle and looked loose. It was starting to detach from the top. After, many phone calls the guy we hired pretty much disappeared. I called Ismael and explained our situation and see if he could fix the problem. The same day he showed up and fixed the issue and inspected if anything else needed repair. He was very informative and quick. I definitely recommend!

  • Positive: Responsiveness
  • Services: Service not listed
Response from the owner · 3 years ago

Thank you so much for the opportunity to earn another customer. Hopefully we’ve earned a future customer.

Genius Gutters on Google Maps →

Business details