How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty94−0.6Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREGentle Giant Moving Company
Boston, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #67Position by Experts Score among all companies we track in this category. of 218 movers · 4.9★ from 1,653 Google reviews
Report card
Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Gentle Giant Moving Company for 8 kinds of job.
Gentle Giant Moving Company for in-state moving
Clear ✕All 75 Google reviews tagged “In-state moving” · showing 60
Adam and his team were incredible. They were on time, organized, friendly, super helpful, and all around a true pleasure to work with. In addition to being efficient and genuinely eager to help, they were all really nice and a pleasure to work with. This team is why it’s worth hiring Gentle Giant - they really go…
The team of three young gentlemen was most impressive from start to finish! They were polite & personable, taking genuine interest in my setup. Every task was cheerfully done with excellence, and I couldn’t be more pleased. This is the third time that Gentle Giant has done a move for me, and I highly recommend this exemplary company!
I recently used Gentle Giant Moving Company and they were responsive and transparent about everything associated with the move (pricing and scheduling). The moving crew, led by Alex Reyes, was incredibly professional, friendly, and efficient. During the two day move, Alex and his crew carefully handled antiques,…
Again The GG does not disappoint in fact they “exceed expectations” and are a cut above the rest. not only do they pack move and unload professionally, but they are polite, proactive, thorough and work extremely hard. Erikas, Mantas, Shawn were exceptional. Took every direction without a blink of an eye. Asked…
Professional, personable, timely and efficient
Gentle Giant was amazing! They helped make sure I was out of my apartment by the deadline and made sure all my belongings were protected and got to my new place. Communication was great, very friendly, and super efficient!
Kind, highly customer service-oriented, professional and highly competent are terms that summarize Horraine McPherson’s crew (Nelu Coroian, Kevon Forsythe, Edvinus Barkus, Robert Chase and Catalin Bivol) Who packed And moved us from Cambridge MA to Cape Cod MA. The crew was clearly well-trained and well-intended.…
The team on both ends of the move were excellent and Leo was great and communicating. They were respectful and kind; moving is stressful for everyone and they did a great job of keeping us calm and comfortable.
Can't say enough good things about this company. This is my second move with them and they make moving which is stressful, easy. From intake with Shane, the arrival of boxes & supplies as needed, final confirmation from Jackie (who can handle last minute surprises!) to the actual execution. The team that came-…
Really awesome experience with Theo & Daniel. They were friendly, careful with my stuff, and went above and beyond to be helpful in my move.
Great experience moving from a 4th floor walk up Boston apt to a Westford house. Gentle Giant handled the street occupancy permit, Liam, Michael, Austin, and Kevin were fast loading and unloading, and all very professional. Would highly recommend!
I was coordinating a mover for a friend when the closing date changed and the apartment complex had already rented the apartment. Moving in Boston during June is a nightmare. Unexpectedly moving in Boston during the last week of June is near impossible. Gentle Giants team worked to adjust scheduling and gather a…
Moved with Gentle Giant many times and every single time the experience has been superb. The front office staff, movers, and service have all made each move as stress free as possible. Would recommend to any and all interested in making a move!
Jeremiah and his team in Massachusets were Outstanding. They worked very hard and were careful with the furniture, etc. They were real gentlemen and a pleasure to work with. I highly recommend Gentle Giant Moving! The team included Dan, Manny and Steven.
One of the best moving companies around. I've used them twice now and I will always go back. They are smart, friendly, accommodating, experienced professionals. You will not find any other moving company more professional and work their hardest until the job is done. Ive used many other companies and Gentil Giant will outperform them forever.
If moving can be “not stressful,” this team came as close to that goal as is humanly possible. They were efficient, well-organized, coordinated well as a team, and were nice to have around. THANKS!
The Gentle Giant team did a superb job, arriving on time with a supervisor and two associates. They worked quickly, efficiently and carefully and each knew their job well. They also had good esprit de corps, and the supervisor was excellent, very good client hands. I would recommend them to anyone doing a move in the greater Boston area.
Huge shoutout to the incredible team at Gentle Giant that handled our move — absolutely top notch from start to finish. Alex Reyes and Lukas Sutkus led the operation with professionalism, calmness, and unbelievable attention to detail. The entire crew — Ricardas Padimanskas, Robert Chase, Andrei Grigored Duke…
Incredible service. Andrew worked through all of my indecisiveness and changes with calm adjustments.
This team is amazing, they worked fast and efficiently. They asked insightful questions about how and where things needed to loaded and unloaded. They had a plan and had me done moving in no time. Great communication and very respectful. Couldn’t recommend this company enough. 10/10
Dom, Rocco, Kristos, and team leader Chris crushed it! Moved a 3 bedroom house in a very professional manner. Treated my family and I respectfully and made sure we were happy. Great workers!
The Gentle Giant moving team did a superb job moving the contents of our family home from MA to an island in Maine for which the logistics are particularly challenging. They did a superb job. Communication was excellent. Quality, speed, experience, strength and demeanor of all the packers and movers were really…
From my first telephone encounter to the moment I waved goodbye to the guys after the move, I was met with professionals who were thorough, knowledgeable, and kind. Gentle Giant is a first rate business that I would happily choose again. Thank you all!!
I had an unexpected need to move several items. I contacted Gentle Giant and they were wonderful n working with me to get the goods moved in less than a week. The crew was professional and careful and my items were completely undamaged despite the stairs the movers had to navigate both at the start and the end of…
Gentle Giant did an amazing time with my multi-stop move. All 3 movers on the crew were efficient, skilled, and careful with my home and my belongings. I can’t say enough great things about Gentle Giant and would 100% recommend them for your next move.
I needed help with a local move and they were an awesome crew! Professional and efficient. Thanks Matt, Graham and Aidan & Ion, Peter and Jaeden.
Wonderful team from start to finish. Quick, efficient, and good natured. Really appreciate the assistance and care. Thank you!
I was stressed about the move for weeks up until the “giants” showed up at the house! They were quick and working non stop to get the job done in a timely but also considerate manner. Super easy process end to end!
Second time I have used these guys and they are the absolute best. The whole operation is very well organized and the office people are super helpful, and the movers themselves are super fast, very nice, and extremely competent. Would recommend them to anyone I know and will likely use them again in the future!
I had two great experiences with Gentle Giant Movers in Boston during the most recent September 1st move-in season (which is when 70% of Boston leases start, and is an infamously chaotic time). Colin and Theresa were extremely kind and adaptable to my challenging circumstances and scheduling needs. I was able to…
Great team of skilled and careful people made it look easy to pack and then use a crane to move a piano down to an urban street while masterfully avoiding tree limbs and utility wires.
Absolutely a great experience. All members of the Gentle Giant team of movers were professional, knowledgeable, courteous, and possessed outstanding demeanors. Thank you to the entire team!
Here is the deal. I used Gentle Giant in 2005, 2014, and 2025. I will use them next time. Enough said.
I've now hired Gentle Giant for three different moves and they are unquestionably the best moving company I've ever used. They are little bit pricier than others, but worth every single penny for what you get, which is amazing service and peace of mind. For my recent move last weekend, the team that assisted us was…
We recently downsized to an apartment and used Gentle Giant for the local move. The men who packed our belongings were meticulous and organized. Everything was labelled and carefully wrapped. Once we unloaded in the apartment, I was amazed at how organized the apartment looked, even with the computers and my files…
This is entire moving experience was handled in a professional, polite, accommodating and comfortable manner.
Gerry and Rooty were wonderful to work with. They had a warm and professional demeanor, worked well with other contractors on site and were super efficient to work with. This isn’t my first experience with them or Gentle Giant Services. Every time I work with them, our projects are seamless, GG employees are beyond…
Our moving crew of Nerijus, Andrew, and Henry was excellent. They were incredibly well organized, efficient, hard working, and polite. Once the truck was full, they helped us load smaller personal items into my car. They unloaded everything exactly as we asked and assembled what furniture we needed help with before…
The crew was fast, efficient, and extremely careful with our belongings. They had a fabulous attitude and worked very well as a team. They were courteous to our neighbors and building managers. I would absolutely call on Gentle Giant again.
Great experience moving. Team was very quick and organized and made the entire process relaxing. So far the best moving experience I've had
Excellent experience with Gentle Giant. They packed us up, stored our items and moved us a few weeks later. The crew was incredibly courteous, careful, and through. Their goal was to be sure that things were done right and they took time and care to be sure that everything was where we wanted it to be
I've hired Gentle Giant 4 times for moving myself and my family. Each time, they have been fantastic. They were very helpful making sure we were prepared, and their quotes were very accurate. They were prompt and professional on move day, and went above and beyond the call of duty to make sure we were set up…
Broke several items, clear that my valuables were not handled with care. Far overpriced. Given an estimate which was far exceeded. Do not use
The Gentle Giant team was courteous, patient and very professional. The team took care of all my moving needs, including getting a tricky piece of furniture in a small space. I will recommend GG to all my friends and family for their moving needs.
A little bit on the expensive side, but overall incredibly well worth it. Gentle Giant showed up and took care of every little piece of my move in downtown Boston; they delivered me boxes and packing material way ahead of the move date, showed up right on time, figured all of the details around moving stuff between…
I had a wonderful experience with Gentle Giant and they have earned me as a customer for life. My move ended up having a lot of complications in terms of what I needed and when, and Gentle Giant was EXTRAORDINARY in how they helped me. They accommodated all my changes, they set up provisional backup dates in case…
Our experience with Gentle Giant has been outstanding. Great support system to plan, execute and communicate throughout the process. The men who executed our moves have all been professional, responsive, courteous and eager to help with a can-do attitude.
They weren't the cheapest option, but I wanted someone reliable, professional and attentive to COVID issues. They arrived slightly early, did a great job for a lot less than the estimate (I'd done a lot of prep work to try to help that) and were friendly and professional. I would definitely call them next time I move in the Boston area.
I have used Gentle Giant several times over the last 30 years. Each time I have had an excellent experience. This last move went extremely well, the crew were polite, considerate and professional. I would highly recommend Gentle Giant.
Gentle Giant was the best moving company to deal with from start to finish. The person helping initially on the phone and providing the quote provided lots of information and the quote included extra insurance for the move which was not done at all at the other companies when I called for a quote. Gentle Gian also…
Great crew, highly competent and very helpful
Gentle Giant was awesome! The crew they sent were incredible fast and efficient and safe! I was really pleased with communication throughout the process and the actual move. Would highly recommend!
Gentle Giant was a dream to work with. Easy communication, quick responses, and great service - everything was taken care of for me; one less thing to stress about. Will always go to them for future moves and I recommend them to everyone.
My wife and I used Gentle Giant multiple times when we lived in Boston and were always impressed by their service. Twenty-five years later we had them move our college student from one apartment to another and found the service to be better than ever. Great crew. Timely. Careful. So worth the money.
They made such a stressful day as easy as pie. They were quick and professional and reassuring. I didn’t think everything would fit in the truck but it did. And the driveway at our new house is such a nightmare that all the neighbors said that no one has gotten a moving truck up, but they are pros! And got the truck…
I love working with the Gentle Giant team. I've used them several times and they never disappoint. The crews I've worked with are polite, professional and just a pleasure to work with. They have made my moves seamless and easy. In addition the office staff is thorough and extremely helpful in planning the move…
Matt and his team were great. They kept going even though a couple loose ends needed to be done by me. They were meticulous in handling everything. My wife appreciated the help when the furniture was delivered. They didn’t hesitate to ask when a certain item was in question. I highly recommend him and his Gentle Giant team
We would like to whole-heartedly endorse Gentle Giant for the best move experience we have ever had. Over the summer, we had two move transactions that were handled professionally, efficiently and courteously despite the extra stress of pandemic restrictions. Crews were lead by Sam Bennett, who went above and beyond…
I rarely write any reviews, but this one is different because Gentle Giant went out of their way to help me in two very hectic situations. Gentle Giant accommodated me when I had to pack and move my entire apartment after I got stuck abroad due to COVID-19. Moving is already stressful, but moving without being in…
GG has been fantastic each time we've used them. We had them take care of two recent moves, one large, one small, and every time they have been responsive, professional, and they do a wonderful job all around. Can't recommend them highly enough!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Local moving | 291 | $621–$1.6k |
| Interstate moving | 113 | $1.9k–$4.9k |
| Moving-related packing | 96 | $454–$1.7k |
| Oversized-item moving | 85 | $196–$633 |
| In-state moving | 75 | $878–$2.3k |
| Moving-related storage | 50 | $295–$1.1k |
| Senior moving | 38 | $549–$1.6k |
| Long-distance moving | 23 | $1.7k–$4.9k |

