Experts Reviews · Company report
Gentle Giant Moving Company logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty94−0.6Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Gentle Giant Moving Company

Boston, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #67Position by Experts Score among all companies we track in this category. of 218 movers · 4.9★ from 1,653 Google reviews

Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gentle Giant Moving Company is better than 96% of movers.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gentle Giant Moving Company is better than 96% of movers.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Gentle Giant Moving Company is better than 94% of movers.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Gentle Giant Moving Company is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gentle Giant Moving Company is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Gentle Giant Moving Company is better than 92% of movers.A
92

Reviews for your job

Customers hired Gentle Giant Moving Company for 8 kinds of job.

Gentle Giant Moving Company for interstate moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.113
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.9k–$4.9k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Interstate moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 89
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 113 Google reviews tagged “Interstate moving” · showing 20

Tom1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Moved from one storage facility to another out-of-state.

Paid $2,000–2,500Great priceVehicle transportInterstate movingOversized-item moving
Brian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

From George explaining the service at the beginning to Franz doing the walk through estimate everything was very professional and informative. Once the move was scheduled and Lucas, Kevin and Antonio arrived to begin the actual physical move we felt we were in good hands. The guys were patient and meticulous. The…

Paid $5,000+Reasonable priceInterstate moving
VirginiaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Thank you Gentle Giant for a seamless cross country move! Vlad, Mark, Tomas, and Rocky packed all of our belongings with perfect care, and Vlad and Mark were true heroes driving and then unpacking a huge truck and patiently putting everything exactly where it needed to go. We cannot say enough good things about…

Interstate moving
DeliaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Vlad and Darius were awesome! They were so fast and the communication was top notch. They gave us an ETA and updated as needed and arrived right on time. We had 3 different stops and they were fast and efficient at each one. Everything made it in one piece (MA to NC). No complaints.

Senior movingInterstate moving
Susanne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Jim and his crew were amazing. They were so pleasant, efficient and thoughtful. Jim’s organizational skills and his attention to detail is remarkable ! A+! Thank you!

Paid $5,000+Reasonable priceInterstate moving
ChrisLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Have used them more than once. Always fast, very competent and friendly. Best movers in Boston hands down.

Reasonable priceInterstate moving
Kathy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Gentle Giant is a wonderful company. Very professional, prompt, and caring. We have used Gentle Giant for a number of moves and have recommended to family and friends. I would not consider another moving company based on the quality of the employees and service!

Reasonable priceInterstate moving
PamLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had an amazing experience with Gentle Giant. Wilbis and his crew were exceptional! Highly recommend using them for local and long distance moves!!

Paid $5,000+Reasonable priceInterstate movingMoving-related packingLong-distance moving
KathyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Moving is stressful but working with Gentle Giant made the process smoother. From the initial inquiry with the sales office to obtain a quote, to the move coordinator who answered all of my questions and kept me in the loop regarding the timeline, to the moving crew who showed up on time, clean, friendly and ready…

Reasonable priceInterstate moving
Dianne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

What a Professional Staff you have at Gentle Giant. Truly attentive, polite, capable and responsive. From the start of my experience with your company your people have been so amazing. As a Navy Spouse who had 17 moves in 20 years, I can say this non-Navy move was the best and most professional I've ever…

Interstate moving
Gerald6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great employee's and they did a great job!

Paid $5,000+Reasonable priceInterstate moving
Gary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have used Gentle Giant on more than one occasion in moves within Boston and to another state. I have also used other Boston movers for in-city moves. Hands down, Gentle Giant is the most professional outfit around, with moving teams who know what they are doing, and, better yet, care about it. Their moving…

Paid $5,000+Reasonable priceInterstate movingLocal movingMoving-related packing
RonLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very well-run company. The local scheduler was always responsive and helpful. On the days they were scheduled for packing, for loading the truck, and for unloading the truck, they arrived on time and were extremely efficient. The crews were friendly and accommodating and seemed to enjoy their work. Their cost…

Paid $5,000+Great priceInterstate movingMoving-related packing
Bunny4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent communication from office rep and movers. Attention to details and checking I with me regularly. This was our 4th move with Gentle Giant in MA and the first interstate with Amazing Moves connecting in DEN

Paid $5,000+Reasonable priceInterstate moving
Sun-Joo3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

On a hot summer day, Alin’s team worked so hard for our moving from MA to CT. It took three days. Alin led the team so well that everything was smooth. His motto is “Everything is possible.” Yes, he made everything possible! Our move involved lots of stairs and heavy book boxes. But no complaints from the team. Ian…

Paid $5,000+Reasonable priceInterstate movingMoving-related packingOversized-item moving
Kristen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Gentle Giant did such a wonderful job with my recent move! The coordinator was responsive and helpful, and both the move-out and move-in crews were so efficient, polite, and careful with my belongings. I cannot say enough nice things about the moving crew!! I would absolutely recommend Gentle Giant.

Reasonable priceInterstate moving
Alex3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Absolutely super guys, everything was perfect! Such a contrast to other movers we’ve used…will stick with these guys from now on!

Reasonable priceInterstate movingMoving-related packingOversized-item moving
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Fanntastic experience with packers and movers from start to finish from our one bedroom apartment. They were very efficient and gentle with our belongings.

Paid $5,000+Reasonable priceInterstate movingOversized-item movingLong-distance moving
Chuck1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Interstate move from Massachusetts to Illinois was very smooth. Team was professional and efficient.

Paid $5,000+Reasonable priceInterstate moving
Elaine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Gentle Giant handled my long distance move with care and efficiency. Three different crews - packing, loading and delivery were outstanding in their work. Professional, personable and hard-working. I would recommend Gentle Giant to anyone who wants a worry-free experience.

Paid $5,000+Reasonable priceInterstate movingLong-distance moving

Show more interstate moving reviews (93 more) →

Price

$2.5k+149% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 71%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Local moving291$621–$1.6k
Interstate moving113$1.9k–$4.9k
Moving-related packing96$454–$1.7k
Oversized-item moving85$196–$633
In-state moving75$878–$2.3k
Moving-related storage50$295–$1.1k
Senior moving38$549–$1.6k
Long-distance moving23$1.7k–$4.9k

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