Experts Reviews · Company report
Gentle Giant Moving Company logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty94−0.6Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Gentle Giant Moving Company

Boston, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #67Position by Experts Score among all companies we track in this category. of 218 movers · 4.9★ from 1,653 Google reviews

Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gentle Giant Moving Company is better than 96% of movers.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gentle Giant Moving Company is better than 96% of movers.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Gentle Giant Moving Company is better than 94% of movers.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Gentle Giant Moving Company is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gentle Giant Moving Company is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Gentle Giant Moving Company is better than 92% of movers.A
92

Reviews for your job

Customers hired Gentle Giant Moving Company for 8 kinds of job.

Gentle Giant Moving Company for interstate moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.113
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.9k–$4.9k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Interstate moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 89
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 113 Google reviews tagged “Interstate moving” · showing 40

Tom1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Moved from one storage facility to another out-of-state.

Paid $2,000–2,500Great priceVehicle transportInterstate movingOversized-item moving
Brian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

From George explaining the service at the beginning to Franz doing the walk through estimate everything was very professional and informative. Once the move was scheduled and Lucas, Kevin and Antonio arrived to begin the actual physical move we felt we were in good hands. The guys were patient and meticulous. The…

Paid $5,000+Reasonable priceInterstate moving
VirginiaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Thank you Gentle Giant for a seamless cross country move! Vlad, Mark, Tomas, and Rocky packed all of our belongings with perfect care, and Vlad and Mark were true heroes driving and then unpacking a huge truck and patiently putting everything exactly where it needed to go. We cannot say enough good things about…

Interstate moving
DeliaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Vlad and Darius were awesome! They were so fast and the communication was top notch. They gave us an ETA and updated as needed and arrived right on time. We had 3 different stops and they were fast and efficient at each one. Everything made it in one piece (MA to NC). No complaints.

Senior movingInterstate moving
Susanne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Jim and his crew were amazing. They were so pleasant, efficient and thoughtful. Jim’s organizational skills and his attention to detail is remarkable ! A+! Thank you!

Paid $5,000+Reasonable priceInterstate moving
ChrisLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Have used them more than once. Always fast, very competent and friendly. Best movers in Boston hands down.

Reasonable priceInterstate moving
Kathy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Gentle Giant is a wonderful company. Very professional, prompt, and caring. We have used Gentle Giant for a number of moves and have recommended to family and friends. I would not consider another moving company based on the quality of the employees and service!

Reasonable priceInterstate moving
PamLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had an amazing experience with Gentle Giant. Wilbis and his crew were exceptional! Highly recommend using them for local and long distance moves!!

Paid $5,000+Reasonable priceInterstate movingMoving-related packingLong-distance moving
KathyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Moving is stressful but working with Gentle Giant made the process smoother. From the initial inquiry with the sales office to obtain a quote, to the move coordinator who answered all of my questions and kept me in the loop regarding the timeline, to the moving crew who showed up on time, clean, friendly and ready…

Reasonable priceInterstate moving
Dianne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

What a Professional Staff you have at Gentle Giant. Truly attentive, polite, capable and responsive. From the start of my experience with your company your people have been so amazing. As a Navy Spouse who had 17 moves in 20 years, I can say this non-Navy move was the best and most professional I've ever…

Interstate moving
Gerald6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great employee's and they did a great job!

Paid $5,000+Reasonable priceInterstate moving
Gary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have used Gentle Giant on more than one occasion in moves within Boston and to another state. I have also used other Boston movers for in-city moves. Hands down, Gentle Giant is the most professional outfit around, with moving teams who know what they are doing, and, better yet, care about it. Their moving…

Paid $5,000+Reasonable priceInterstate movingLocal movingMoving-related packing
RonLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very well-run company. The local scheduler was always responsive and helpful. On the days they were scheduled for packing, for loading the truck, and for unloading the truck, they arrived on time and were extremely efficient. The crews were friendly and accommodating and seemed to enjoy their work. Their cost…

Paid $5,000+Great priceInterstate movingMoving-related packing
Bunny4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent communication from office rep and movers. Attention to details and checking I with me regularly. This was our 4th move with Gentle Giant in MA and the first interstate with Amazing Moves connecting in DEN

Paid $5,000+Reasonable priceInterstate moving
Sun-Joo3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

On a hot summer day, Alin’s team worked so hard for our moving from MA to CT. It took three days. Alin led the team so well that everything was smooth. His motto is “Everything is possible.” Yes, he made everything possible! Our move involved lots of stairs and heavy book boxes. But no complaints from the team. Ian…

Paid $5,000+Reasonable priceInterstate movingMoving-related packingOversized-item moving
Kristen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Gentle Giant did such a wonderful job with my recent move! The coordinator was responsive and helpful, and both the move-out and move-in crews were so efficient, polite, and careful with my belongings. I cannot say enough nice things about the moving crew!! I would absolutely recommend Gentle Giant.

Reasonable priceInterstate moving
Alex3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Absolutely super guys, everything was perfect! Such a contrast to other movers we’ve used…will stick with these guys from now on!

Reasonable priceInterstate movingMoving-related packingOversized-item moving
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Fanntastic experience with packers and movers from start to finish from our one bedroom apartment. They were very efficient and gentle with our belongings.

Paid $5,000+Reasonable priceInterstate movingOversized-item movingLong-distance moving
Chuck1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Interstate move from Massachusetts to Illinois was very smooth. Team was professional and efficient.

Paid $5,000+Reasonable priceInterstate moving
Elaine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Gentle Giant handled my long distance move with care and efficiency. Three different crews - packing, loading and delivery were outstanding in their work. Professional, personable and hard-working. I would recommend Gentle Giant to anyone who wants a worry-free experience.

Paid $5,000+Reasonable priceInterstate movingLong-distance moving
Lucy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This is my 4th time using Gentle Giant, and each time I have had a stellar experience. From start to finish, they made what could have been a stressful move feel completely seamless, smooth, and easy. They were incredibly professional, efficient, and handled everything with great care. The team was especially…

Interstate moving
keith5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We could not have been more pleased with our moving experience provided by Gentle Giant. The team were so courteous and professional. They were clearly well trained and worked hard with smiles and positive attitudes. Really helped make our move less stressful.

Paid $5,000+Reasonable priceInterstate moving
Huseyin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Fast, safety and professional.

Paid $2,000–2,500Reasonable priceInterstate moving
pawsloveandjoy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The movers did a fantastic job from start to finish. The were professional, prompt and very attentive to where each item should be placed. They communicated well during transit too.

Paid $2,500–3,000Reasonable priceInterstate moving
Mary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Gentle Giant was absolutely great with my cross-country move! The office staff was incredibly communicative and checked in multiple times before the moving date to make sure I had everything I needed. The movers were also incredibly kind and courteous. They packed my belongings with care and efficiency, and nothing…

Paid $5,000+Great priceInterstate movingMoving-related packing
EmilyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Our moving crew was polite, courteous, on time, thoughtful, and very easy to work with. Alin seemed to be in charge of both crews. They worked quickly and I was amazed. To be honest, this was our first time using professional movers and I'm so happy we chose Gentle Giant. We even came in under the high end of our estimate which I appreciated.

Reasonable priceInterstate moving
StephanieLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

*****Five stars, without hesitation.***** I told this company upfront that I was a divorced empty nester moving alone for the first time in my life — no kids, no partner, just me — and that I needed to be treated with kid gloves. They took that seriously from day one and never let up. For context: I’ve moved every…

Paid $5,000+Reasonable priceInterstate movingMoving-related packingMoving-related junk removal
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The Gentle Giant team, once again, did a fantastic job for us during our recent move. Alin and his colleagues were very careful in packing, handling, and moving our furniture. They went above and beyond the call of duty at every step. We highly recommend the Gentle Giant company to anyone who needs a moving company.

Paid $5,000+Reasonable priceInterstate moving
BrookeLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

7 years ago, when we moved ourselves into our Cambridge apartment, it was so exhausting that I said to my wife, "when you move out, you're going to need to find a new, young husband to help, because I'm not doing it." A few months ago, as we got close to selling our place, I said, "Are you making any progress on…

Paid $5,000+Reasonable priceInterstate movingMoving-related packingOversized-item moving
Patty8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Gentle Giant did it again! Recently helped move our 80+ year old in laws (they have moved my 90 yo mom 4 times as well) from MA to New Jersey. They are compassionate professionals who helped ease a challenging and stressful down size. They packed in 4 hours one day, moved out in 3.5 the next, delivered to new…

Paid $5,000+Great priceSenior movingInterstate movingMoving-related packing
Tim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Larry, Your Team just left. Nick, Rocco and Ethan did a terrific job. Besides being incredibly careful and thorough with our belongings, they are genuinely nice people. As always I appreciate the Gentle Giant touch!! Thank you.

Reasonable priceInterstate moving
Patricia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The GG team organized packing in Chicago, storage, and timely delivery in NH. Delivery team (Ellis, Rocco, Ethan, Avery) was very helpful in setting up and cleaning before leaving. (I used them 8 years ago too. Highly recommend).

Paid $2,000+Reasonable priceInterstate moving
JoshuaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great experience with GGMC, particularly the team led by Erik, Lucas and the very capable movers who assisted with our recent move. Simply a great company with movers who know what they're doing. Leave it to them. You will not regret it.

Paid $2,000+Interstate moving
Eli8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I just moved from Virginia to Massachusetts. I had two excellent crews who were efficient, friendly, and professional. Working with the coordinator was a great experience and made a stressful interstate move much easier. The next time I move will be likely within the city I’m in now, but I will absolutely use this company again!

Interstate moving
MarshaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Right from the beginning, the service was friendly, patient, and thorough. The schedulers worked hard to get an accurate picture of the move so that an interstate move could be accomplished in one day, The people who moved my furniture showed respect for all of the things I moved and were easy to work with and worked hard. Thank you Gentle Giant

Paid $2,000+Reasonable priceInterstate moving
Yvonne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very professional, helpful and responsive. Thanks 😊 Have a great day.

Paid $2,000+Not sureSenior movingInterstate moving
Eba4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Superb experience. The crew did an amazing job. The move was meticulously planned and the team was very friendly and courteous. The job was difficult but they accounted for every detail, and the outcome was outstanding. I am very grateful to ‘Gentle Giants’. Vonescu, Alex and Jack were amazing.Vasile, Tautvydas and…

Reasonable priceInterstate movingLocal movingLong-distance moving
DruLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We used gentle giant for our move from Massachusetts to Florida. I had been looking at several options such as a pod, other movers and renting a truck and making the move myself. Gentle Giant came to our house to see everything we needed moved to Florida so they could give us a quote. The quote was in the ball park…

Paid $2,000+Great priceInterstate moving
Debra7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Our movers Ryan and Jaylan were fantastic. They communicated with us throughout the process. Packed up the furniture and clothing with care. They unloaded the truck to ensure the furniture was placed where we needed it to be. Moved with speed and efficiency from start to finish. All with a smile and friendly demeanor.

Paid $1,400–1,600Reasonable priceSenior movingInterstate moving
Megan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Amazing team - move was seamless!

Paid $2,000+Great priceInterstate moving

Show more interstate moving reviews (73 more) →

Price

$2.5k+149% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 71%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Local moving291$621–$1.6k
Interstate moving113$1.9k–$4.9k
Moving-related packing96$454–$1.7k
Oversized-item moving85$196–$633
In-state moving75$878–$2.3k
Moving-related storage50$295–$1.1k
Senior moving38$549–$1.6k
Long-distance moving23$1.7k–$4.9k

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