How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty94−0.6Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREGentle Giant Moving Company
Boston, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #67Position by Experts Score among all companies we track in this category. of 218 movers · 4.9★ from 1,653 Google reviews
Report card
Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Gentle Giant Moving Company for 8 kinds of job.
Gentle Giant Moving Company for interstate moving
Clear ✕All 113 Google reviews tagged “Interstate moving” · showing 60
Moved from one storage facility to another out-of-state.
From George explaining the service at the beginning to Franz doing the walk through estimate everything was very professional and informative. Once the move was scheduled and Lucas, Kevin and Antonio arrived to begin the actual physical move we felt we were in good hands. The guys were patient and meticulous. The…
Thank you Gentle Giant for a seamless cross country move! Vlad, Mark, Tomas, and Rocky packed all of our belongings with perfect care, and Vlad and Mark were true heroes driving and then unpacking a huge truck and patiently putting everything exactly where it needed to go. We cannot say enough good things about…
Vlad and Darius were awesome! They were so fast and the communication was top notch. They gave us an ETA and updated as needed and arrived right on time. We had 3 different stops and they were fast and efficient at each one. Everything made it in one piece (MA to NC). No complaints.
Jim and his crew were amazing. They were so pleasant, efficient and thoughtful. Jim’s organizational skills and his attention to detail is remarkable ! A+! Thank you!
Have used them more than once. Always fast, very competent and friendly. Best movers in Boston hands down.
Gentle Giant is a wonderful company. Very professional, prompt, and caring. We have used Gentle Giant for a number of moves and have recommended to family and friends. I would not consider another moving company based on the quality of the employees and service!
We had an amazing experience with Gentle Giant. Wilbis and his crew were exceptional! Highly recommend using them for local and long distance moves!!
Moving is stressful but working with Gentle Giant made the process smoother. From the initial inquiry with the sales office to obtain a quote, to the move coordinator who answered all of my questions and kept me in the loop regarding the timeline, to the moving crew who showed up on time, clean, friendly and ready…
What a Professional Staff you have at Gentle Giant. Truly attentive, polite, capable and responsive. From the start of my experience with your company your people have been so amazing. As a Navy Spouse who had 17 moves in 20 years, I can say this non-Navy move was the best and most professional I've ever…
Great employee's and they did a great job!
I have used Gentle Giant on more than one occasion in moves within Boston and to another state. I have also used other Boston movers for in-city moves. Hands down, Gentle Giant is the most professional outfit around, with moving teams who know what they are doing, and, better yet, care about it. Their moving…
Very well-run company. The local scheduler was always responsive and helpful. On the days they were scheduled for packing, for loading the truck, and for unloading the truck, they arrived on time and were extremely efficient. The crews were friendly and accommodating and seemed to enjoy their work. Their cost…
Excellent communication from office rep and movers. Attention to details and checking I with me regularly. This was our 4th move with Gentle Giant in MA and the first interstate with Amazing Moves connecting in DEN
On a hot summer day, Alin’s team worked so hard for our moving from MA to CT. It took three days. Alin led the team so well that everything was smooth. His motto is “Everything is possible.” Yes, he made everything possible! Our move involved lots of stairs and heavy book boxes. But no complaints from the team. Ian…
Gentle Giant did such a wonderful job with my recent move! The coordinator was responsive and helpful, and both the move-out and move-in crews were so efficient, polite, and careful with my belongings. I cannot say enough nice things about the moving crew!! I would absolutely recommend Gentle Giant.
Absolutely super guys, everything was perfect! Such a contrast to other movers we’ve used…will stick with these guys from now on!
Fanntastic experience with packers and movers from start to finish from our one bedroom apartment. They were very efficient and gentle with our belongings.
Interstate move from Massachusetts to Illinois was very smooth. Team was professional and efficient.
Gentle Giant handled my long distance move with care and efficiency. Three different crews - packing, loading and delivery were outstanding in their work. Professional, personable and hard-working. I would recommend Gentle Giant to anyone who wants a worry-free experience.
This is my 4th time using Gentle Giant, and each time I have had a stellar experience. From start to finish, they made what could have been a stressful move feel completely seamless, smooth, and easy. They were incredibly professional, efficient, and handled everything with great care. The team was especially…
We could not have been more pleased with our moving experience provided by Gentle Giant. The team were so courteous and professional. They were clearly well trained and worked hard with smiles and positive attitudes. Really helped make our move less stressful.
Fast, safety and professional.
The movers did a fantastic job from start to finish. The were professional, prompt and very attentive to where each item should be placed. They communicated well during transit too.
Gentle Giant was absolutely great with my cross-country move! The office staff was incredibly communicative and checked in multiple times before the moving date to make sure I had everything I needed. The movers were also incredibly kind and courteous. They packed my belongings with care and efficiency, and nothing…
Our moving crew was polite, courteous, on time, thoughtful, and very easy to work with. Alin seemed to be in charge of both crews. They worked quickly and I was amazed. To be honest, this was our first time using professional movers and I'm so happy we chose Gentle Giant. We even came in under the high end of our estimate which I appreciated.
*****Five stars, without hesitation.***** I told this company upfront that I was a divorced empty nester moving alone for the first time in my life — no kids, no partner, just me — and that I needed to be treated with kid gloves. They took that seriously from day one and never let up. For context: I’ve moved every…
The Gentle Giant team, once again, did a fantastic job for us during our recent move. Alin and his colleagues were very careful in packing, handling, and moving our furniture. They went above and beyond the call of duty at every step. We highly recommend the Gentle Giant company to anyone who needs a moving company.
7 years ago, when we moved ourselves into our Cambridge apartment, it was so exhausting that I said to my wife, "when you move out, you're going to need to find a new, young husband to help, because I'm not doing it." A few months ago, as we got close to selling our place, I said, "Are you making any progress on…
Gentle Giant did it again! Recently helped move our 80+ year old in laws (they have moved my 90 yo mom 4 times as well) from MA to New Jersey. They are compassionate professionals who helped ease a challenging and stressful down size. They packed in 4 hours one day, moved out in 3.5 the next, delivered to new…
Larry, Your Team just left. Nick, Rocco and Ethan did a terrific job. Besides being incredibly careful and thorough with our belongings, they are genuinely nice people. As always I appreciate the Gentle Giant touch!! Thank you.
The GG team organized packing in Chicago, storage, and timely delivery in NH. Delivery team (Ellis, Rocco, Ethan, Avery) was very helpful in setting up and cleaning before leaving. (I used them 8 years ago too. Highly recommend).
Great experience with GGMC, particularly the team led by Erik, Lucas and the very capable movers who assisted with our recent move. Simply a great company with movers who know what they're doing. Leave it to them. You will not regret it.
I just moved from Virginia to Massachusetts. I had two excellent crews who were efficient, friendly, and professional. Working with the coordinator was a great experience and made a stressful interstate move much easier. The next time I move will be likely within the city I’m in now, but I will absolutely use this company again!
Right from the beginning, the service was friendly, patient, and thorough. The schedulers worked hard to get an accurate picture of the move so that an interstate move could be accomplished in one day, The people who moved my furniture showed respect for all of the things I moved and were easy to work with and worked hard. Thank you Gentle Giant
Very professional, helpful and responsive. Thanks 😊 Have a great day.
Superb experience. The crew did an amazing job. The move was meticulously planned and the team was very friendly and courteous. The job was difficult but they accounted for every detail, and the outcome was outstanding. I am very grateful to ‘Gentle Giants’. Vonescu, Alex and Jack were amazing.Vasile, Tautvydas and…
We used gentle giant for our move from Massachusetts to Florida. I had been looking at several options such as a pod, other movers and renting a truck and making the move myself. Gentle Giant came to our house to see everything we needed moved to Florida so they could give us a quote. The quote was in the ball park…
Our movers Ryan and Jaylan were fantastic. They communicated with us throughout the process. Packed up the furniture and clothing with care. They unloaded the truck to ensure the furniture was placed where we needed it to be. Moved with speed and efficiency from start to finish. All with a smile and friendly demeanor.
Amazing team - move was seamless!
Gentle Giant is the ONLY moving company I have ever used. Their people are first-rate, from office staff to the movers themselves, and their guarantee to care for your things is solid. Hire GG with confidence!
Jordan and his crew did an excellent job. On time pick up, prepped quickly and arrived at shipping destination right on schedule. Organized and very careful with each and every item. Not a scratch or ding anywhere. I would highly recommend this company and crew next time you move.
Initial calls with the office were great, they answered all of my questions. The moving crew of Connor and Patrick were great! I have used Gentle Giant in the past, and would definitely use them in the future if needed.
Thank you to the Gentle Giant Boston crew (Ellis, Jack, and Eli) and DC crew (Dakarai, Mason, and Gerbin) for helping pack up and moving my stuff recently. The staff and crews were wonderful to work with, everything was carefully planned, documented, no surprises, not a thing got damaged. Thank you, Gentle Giant! You are awesome!
Excellent service! Gentle Giant met and exceeded all expectations. Move was from MA to DE. Quote was accurate, no surprises with billing, communications were accurate and timely. They showed up on time and held to their stated schedules. Movers were professional and polite on both ends of the service. Nothing was…
Gerry, Adoney and Ronan were incredible taking great care to carefully wrap and pack our furniture and personal belongings. Moving always feels somewhat stressful as. Gerry was quick to put us at ease.
I first used Gentle Giant for a local move back in 2003 and was very impressed, so hiring them again this year for our move from the Boston, MA area to the Raleigh, NC area was a no-brainer. The entire team was friendly, polite, and professional. They treated our belongings as if they were their own, and everything…
The entire crew was outstanding. Super friendly, super communicative, and just totally professional. When my items arrived at the other end of the move, the team there was equally the same. My wife and I commented on how great everyone was and how Gentle Giant must be doing a great job on how they treat their people…
6th time I have used this company. It is hands down the best you will ever hire for this important job. They define the word 'professional'
Our experience with Gentle Giant for our interstate move was excellent from beginning to end. The estimates made for the weight of our furnishings and the estimate for the cost of the move were both right on target. The proposal was clear and transparent. Our point person in the office did a great job keeping in…
We moved from MA to MD. Tomas and his team did an outstanding pack and load at the origin and Dak and his team did an outstanding delivery and unload at the destination. The attention to detail, care in handling, and ease of working with them were the best we’ve experienced in 14 moves. Erin, our coordinator,…
Gentle Giant is THE BEST moving company by far. I've used them twice, once for a local move, and the recent second time for an interstate move and both went incredibly smoothly. The team is very professional, personable, focused on what they do, work incredibly hard, are very courteous, go above and beyond to…
Great service by John, Ellis, Rocco, and Alex
Everyone I had contact with in this company, was kind, patient, respectful, and above all, professional. The packing videos were a tremendous help and everything I packed (95%) and the movers packed ( treasured artwork) was delivered without a scratch or damage.
Amazingly professional, respectful, and efficient experience from all the guys. We are sorry for the snow.
Gentle Giant is a wonderful company! We cannot say enough to complement how well our move from Connecticut to Massachusetts was handled. We were very impressed with how comfortable we were made to feel given our environment of 38+ years being uprooted by a team of people hired to make the move as painless as…
Gentle giant moved us out of our home in Seattle and stored all of our belongings for 3 years, and finally just moved our things to Texas. They are professional and do an impeccable job. You can really trust them to keep all of your belongings safe and to make your move as easy as can be.
I have used Gentle Giant for multiple moves, over the past 17 years. Just did an out-of-state move with them; and, they were great, as always. From scheduling thru to delivery, the staff is pleasant to work with and careful with my belongings. I recommend them highly!!
We had a professional—and pleasant—experience with our move from Boston to another city. As we knew from moving in to our brownstone almost two decades ago the egress options are a narrow, tricky stairwell or a fire escape. The three-person crew handled the move with ease. They were not only skilled but personable.…
Prompt, friendly, efficient. Everything arrived without a scratch.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Local moving | 291 | $621–$1.6k |
| Interstate moving | 113 | $1.9k–$4.9k |
| Moving-related packing | 96 | $454–$1.7k |
| Oversized-item moving | 85 | $196–$633 |
| In-state moving | 75 | $878–$2.3k |
| Moving-related storage | 50 | $295–$1.1k |
| Senior moving | 38 | $549–$1.6k |
| Long-distance moving | 23 | $1.7k–$4.9k |